DER BESTE HANDY ONLINE SHOP IN EUROPA

3.3 / 5

DER BESTE HANDY ONLINE SHOP IN EUROPA

3.3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.3 / 5

Trust Score

3.3

Reviews

1

Social

5

Featured

4

Technical

Is mobileshop.eu legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

16

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 1451 reviews

Smart.Reviews

3.3

16 reviews

Knoji

4

9 reviews

Trustpilot

4.6

1426 reviews

Mobileshop.eu Review

iPhone 11 Genau die richtige Menge von allem Anzeigen Die besten Angebote Bester Preis Anzeigen 600 Gerte nur fr Sie Anzeigen Kostenloser Versand Schnelle Lieferung Lieferung in

Mobileshop.eu Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:13 AM

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Mobileshop.eu Reviews & Complaints (16)

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delivery 5 /5

price 4.4 /5

quality

customer service 4 /5

on-time

Phone came with broken security seal, immediately emailed them but they didn't respond 2 weeks... Saying that sometimes they check if phone works with eu sim cards.
2

3 years ago

review by Ivan A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought a phone from the website, it said delivered within 4 days.
It has been 15 days already if not longer, now they give you a track and trace so you can follow your order,

It said that it has been delivered but I didnt receive my phone.
So I mailed the shop, they wrote me, the phone is delivered and some guy named "Brent" has signed for it. Well I dont know Brent so I sure am curious where my phone is now.

Mailed again, takes ages before they answer me.

Customer service is also too slow, keeps saying I need to check with my coworkers, thinking that I dont know their names...

They made a mistake, now I have to do alot of work to get some details, and they treat me like I am the most dumb person they ever met.

Never going to order here again and will warn everybody I can. This is unacceptable.
1

3 years ago

review by Voornaam Achternaam

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Very fast and accurate, and well choosed logistic firm - GLS, it's my 4th or 5th mobile bought at Mobileshop.eu
5

3 years ago

review by Ivan Skorak

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Item was received as advertised and delivery within 1 week to a Mediterranean island, Malta. The prices are very competitive vs local sources, so I comfortably recommend.
5

3 years ago

review by Noel Pace

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hello

I have tried to contact you for 15 days ago on this email, and have recieved no response.

I have also tried to contact you on your listed phone number, but also no response at all.

This is regarding a Iphone X which we bought form you 18 months ago. It has a hardware fault, and needs to be repaired.
I have called Apple Support who told us it was a hardware fault they could not fix.

The fault is that the phone cannot be turned on, cannot recharge or respond to anything at all.

I am from Denmark and live in the city Helsingør. Where shall I send it to repair?

Best regards
Magnus
2

3 years ago

review by Magnus Juncher

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

It took them a whole week (Sun to Fri) to dispatch the order, which they could improve on. They did say it would take that long, so I'm not taking away a star, but still... Everything else was ok.
5

3 years ago

review by Krešimir Tonković

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It took about 8 days to arrive, but everything as described on web shop page. Price really competitive.
5

3 years ago

review by MJ

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a phone July 6th.
It would be delivered within 48 hours.

Its now the 12th, and still nothing.
Slovenia - the Netherlands should not be that long?

According to the GLS system, the package is in Neuenstein, Germany. Bit it is there already for a few days?
1

3 years ago

review by Guido

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The seller was offering the EU charger in the description of the item (Nokia 7.1) but he devivered the UK charger with EU adapter. They did not want to admit their mistake in the e-mail correspondence. They offered 5 euros for compensation of damage, and the price of the original Nokia charger is over 20 euros. The worst of all is that the cell phone was a birthday present.
Disgracefully!
1

3 years ago

review by Dražen Bastalić

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Detailed data before purchasing, fast processing of payments, easy to use, delivery in four working days, sincere recommendation...
5

3 years ago

review by Vladimir

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Shipping only took 5 days, which I found pretty suprising. Also the phone I ordered (Galaxy S10) is pretty solid and works very well.
5

3 years ago

review by Kris M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great price, answered my help email under 24 hours.
4 star not 5 as the orders did not appear in my orders after payment.
Came with an EU plug, but this is mobileshop.EU so hardly surprising!
4

3 years ago

review by Craig Hensman

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The shipment was a little long in preparation, but otherwise the communication with the seller was perfect, they replied within one day.
The shipment was received two days after sending out.
4

3 years ago

review by Boris Benedicic

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I googled the best price for LG Q7, which I previously ordered by another internet shop (which managed to ruin the deal by not delivering the goods after 3 weeks), and mobileshop.eu had the ridiculously best price for even better model (LG Q7 plus).

I was at first quite suspicious of this offer, but customer service (thank you, Ivana M.!) squashed my scepticism. I have recieved IMEI number on my request and several prompt answers to satisfaction of my curiosity, even gave me the choice to drop the order if I was not convinced.

Outstanding!

J.F.
5

3 years ago

review by Josip Franić

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It took nearly two weeks to get my phone. They did not sent it within 24 hours, but responded swiftly to my chasing email saying there had been a problem with their system.
The phone arrived in a sealed box. An european plug was provided though I am in UK, but I can get around it.
Overall, so far so good.
4

3 years ago

review by Tatiana

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We searched online and found that this business has an active Facebook page with 417 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Mobileshop.eu Review

iPhone 11 Genau die richtige Menge von allem Anzeigen Die besten Angebote Bester Preis Anzeigen 600 Gerte nur fr Sie Anzeigen Kostenloser Versand Schnelle Lieferung Lieferung in

Mobileshop.eu Customer Service Contacts

No contact details for this company.

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