Shop Carpet Flooring at Mount Vernon Carpet One Floor Home

3 / 5

Shop Carpet Flooring at Mount Vernon Carpet One Floor Home

3 Average
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3 / 5

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3.5

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1

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4

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3

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Reviews Analysis

18

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Based on 147 reviews

Smart.Reviews

3

18 reviews

Trustpilot

4.9

129 reviews

Mvcarpetone.com Review

Mount Vernon Carpet One Floor Home offers one of the largest selections of carpeting hardwood laminate flooring tile floors vinyl planks and LVT area rugs and more

Mvcarpetone.com Customer Service Contacts

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Last update: Thu, Nov 11, 2021 4:15 AM

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Mvcarpetone.com Reviews & Complaints (18)

The Mount Vernon Carpet installer, Michael, did a fantastic job with our basement floor. He was very careful to prep the floor and take the time to get ready for the vinyl install. Michael was thoughtful, considerate and conscientious about his time in our home and was a delight to work with.
Michael was exceptionally meticulous and didn't want to leave anything undone or done poorly.
Our contacts with Larry were also very favorable. He was very patient and thorough about the business part of this job and also advised us when needed about our best possible choices for the work we had done. Thank you to both of these men for making our basement "re-do" a very successful experience.
5

3 years ago

review by Nina Troutner

I’ve worked with Dotty over the years and she has always done an excellent job for me! I look forward to using her again in the future!
5

3 years ago

review by Scott Heiner

I went to two places to look for flooring and decided to purchase with Carpet One. They had a very nice showroom, a friendly and clean environment, and available sales people ready to help. The one tile that I loved was at Carpet One and the other place I looked, it was nice to see the larger selection at Carpet One so I didn't feel like I was missing out on anything "good". I received a quote from Carpet One as well as the other business and for some reason Carpet One was over $100 less which made it even better. Pick up was easy, everyone was so helpful. We will return there for the next flooring project in our home!
5

3 years ago

review by Rebecca G.

We had original 15 year old carpet in the living/dining room and original linoleum in the kitchen, laundry room, powder room and master bath removed and replaced with beautiful CoreTec Plus luxury vinyl plank. The installers were amazing and had everything completed in 1.5 days. One of the installers stayed until 9:05 PM on the first day getting all of the CoreTec installed. On the second day, all of the baseboards, 1/4-round molding and thresholds were installed and the job completed. We are very pleased with the results and will definitely use Carpet One again.
5

3 years ago

review by Barb M

Larry and Kristin from Mount Vernon Carpet One are exceptional people. They are knowledgeable and professional. They were courteous, patient and helpful. They worked with us to choose the right products for our flooring needs and stay within our budget. The installation was timely and the crew was very skilled and informed. The final result was awe inspiring. we are very pleased with the flooring, wainscoting and accent wall. The overall look is fabulous! All of the Mount Vernon Carpet One employees have a spirit of excellence and we were blessed to do business with them. We highly recommend For your flooring, window dressing, countertops, etc. Oh, by the way, Turning Point Moving, a company recommended by Mount Vernon Carpet One, are unequaled in what they do.
5

3 years ago

review by Julian Cruz

Doddy and Carpet 1 worked under very short notice and challenging circumstances plus long-distance circumstances to get our basement carpet replaced in time for an open house We could not have done it without the persistence of the employees at Carpet 1!! Thank you very much! Linda and family
5

3 years ago

review by Linda Blowers

We have used Carpet One for our home upgrades for two years in a row now. We’ve put in floors, counters and carpet. Each year a new area in our home. Not only is the product at Carpet One of high quality, the prices are so affordable. If you come in with a dollar amount in mind you want to spend, they work with you to reach that amount as much as possible without sacrificing quality. They are quick, pleasant and highly professional throughout the entire process from the first minute you walk thru their doors to being wowed at seeing the finished product. I highly recommend Carpet One and will always check there first!
5

3 years ago

review by Dana Takamoto

I am a local contractor and have been recommending and installing cabinets and flooring from Mount Vernon Carpet One for many years. Each one of our projects has its own unique challenges. With the experience, design perspective, and eye for detail brought by Cecil paired with the products offered from Carpet One there is always a perfect match for our customers.
5

3 years ago

review by Travis Houlihan

We came to Carpet One after a terrible experience with our contractor.
I cannot say enough about Tanya and how over several months time, helped us with getting exactly what we needed to re-do both of our bathroom floors and shower walls. She was patient and always helpful when I would call with more questions and the best part was that she would call me back if I left a message! Always appreciated.
Our installers, Steve and Steven were terrific.
Showing up on time and doing a professional job. Keeping us informed
all along the way was very important. I will definitely use Carpet One when I am ready to re-do my kitchen counter top and back splash.
5

3 years ago

review by Beth Bishop

Everything involved in the transaction from Larry's friendliness and expertise at the store to Mike's problem-solving, overwhelming desire to make sure all of his work was done to our satisfaction. and expert installation of our wood flooring was beyond expectation. We wouldn't hesitate to recommend Mount Vernon Carpet One to anyone who asked about their service, just as we haven't in the three or four other purchases we have made at the business over the past decade and one-half.
5

4 years ago

review by Jeanne Galbreath

Had to coordinate with multiple individuals, as apposed to one project manager, to get the complete job done. There was also some lack of subcontractor communications with customer, times when job to be accomplished or when they were going to arrive late. In the end, the new kitchen and dinning room is beautiful and more functional than before thanks to the help of Ronda, Cecil and Kristin.
4

4 years ago

review by Deane & Arlene Hislop

We purchased carpeting from Carpet One many years ago. While the carpet has performed as expected, it was time for a change. Once again we went to Carpet One to look at options and receive a bid. Ultimately we chose them again.
The space we needed to re-carpet is irregular with acute corners and radius areas next to floor tile. Our carpet installer took time to get everything perfect. He also left the entire home just as tidy as when he had arrived.
We are very happy with the installation and service. I do not hesitate to recommend them.
5

4 years ago

review by Nor Trumanian

My new home took about 14 months to complete. During this time I made numerous visits to the store to select (and sometimes re-select), tile, carpet, etc. Alissa was always helpful and patient in addition to being a great resource.

On those occasions when I just stopped by the store, the rest of the staff was very helpful as well.
5

4 years ago

review by Jim Pryor

I told Morgan what I was looking for and the first thing he suggested is what I went with.
I’m not good with picking grout and another employee (I wish I remembered her name), offered to help and made the choice quick and easy.
5

4 years ago

review by Lale J

Last year (June 2016) I needed to replace a really awful laminate flooring job the previous owner had DIY'd in my kitchen and dining area. I went into Carpet One because I had them install carpet in a rental several years before. When Larry Henderson approached me he had his work cut out for him, as I was VERY UNSURE of what I wanted. I did know that I wanted something durable and that looked good. I explained to him my two previous costly nightmares with hardwood flooring and with laminate flooring, both of which had been installed by professional contractors and done incorrectly! So I was very leery. Larry was GREAT in that he answered all my questions (patiently). He has a good command of what is available and the best application. I decided on luxury plank vinyl that was installed in the kitchen and dining room by Duane and Brian (very personable, easy going and professional men who know their craft). Fast forward a year to June 2017 when I returned to have the same floor installed in the remainder of the upstairs, as well as replace carpet on the stairs that Carpet One had installed 8 years ago. This job was a little more labor intensive, as the floor had to be built up to match the existing floor. So, I was thrilled when Duane and Brian pulled up, as I knew they knew what they were doing! It took them two days to build the floor up with new plywood & cement to level it out. But when they left you would never know they had been there, other than I had brand new floors & carpet. They cleaned up after themselves and again, were personable and careful as they worked around the house & answered my 4 year old grandson's constant barrage of questions! Even letting him "help", which he thought was GREAT! Brian has made a friend ! I became aware of Carpet One about 9 years ago when they were the company that my church contracted with to replace all the carpeting & flooring in our fellowship hall as well as the countertops in our commercial kitchen remodel. They did an excellent job then and now. I wouldn't hesitate to recommend Carpet One.
5

4 years ago

review by Susann E Hendrickson

On May 24, 2017 I visited Carpet One MV to discuss a hallway needing re-carpeting after water damage was repaired. Tanya was friendly and helpful - and even though it was the long weekend -- they were still able to send their installers out on June 2.. The installers were very professional and did an excellent job. Later, when another problem arose in October between a carpet edge and an inadequate metal strip between my kitchen and LR -- I called Tanya right away -- and within days - they sent out an excellent technician to fix the problem. I recommend Mt. Vernon Carpet One to all my friends -- and anyone else who will listen. From start to finish - their professionalism, interest in pleasing the customer, excellent service and affordability - is plainly evident.
5

4 years ago

review by (Mrs.) Nancy J. Nelson

We appreciated the patience of our sales representative, Tanya, as we took our time choosing the carpet. The timeline of ordering and receiving the carpet worked well for us, and the carpet was well installed in a timely fashion. We feel we got good quality carpet at a reasonable price. And we're really enjoying it.
5

4 years ago

review by Sharon Abreau

We searched online and found that this business has an active Facebook page with 258 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
2

by Smart.Reviews

Mvcarpetone.com Review

Mount Vernon Carpet One Floor Home offers one of the largest selections of carpeting hardwood laminate flooring tile floors vinyl planks and LVT area rugs and more

Mvcarpetone.com Customer Service Contacts

No contact details for this company.

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