My Tankless Water Heater Store

3.5 / 5

My Tankless Water Heater Store

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

3.6

Reviews

1

Social

5

Featured

4.5

Technical

Is mytanklesswaterheaterstore.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

7

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 7 reviews

Smart.Reviews

3.5

7 reviews

Mytanklesswaterheaterstore.com Review

Find the best energy efficient tankless water heaters for your home at the best prices My Tankless Water Heater Store is an authorized dealer which brings high quality essential products directly from the manufacturer to you

Mytanklesswaterheaterstore.com Customer Service Contacts

No contact details for this company.

Last update: Fri, Feb 9, 2024 4:01 PM

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Mytanklesswaterheaterstore.com Reviews & Complaints (7)

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delivery 4.2 /5

price 4.2 /5

quality 4.2 /5

customer service 3.5 /5

on-time 3.5 /5

Needed to return a tankless water heater because it didn’t arrive in time for my project. They charged my a 20% restocking fee and I was responsible for paying return shipping fees as well. Terrible customer service. Buyer beware!
1

2 years ago

review by AdrienneCloud

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(1/5) #on-time(1/5)

I don't understand your method of calculating shipping. I get the impression that it doesn't make any difference where I live - it's going to cost $159 regardless. So why ask for state and zip?
4

3 years ago

review by Chet R.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I attempted to call you for a question about the order but no one would answer your phone. I called twice. Communication is very poor. A separate valve set was also ordered and it apparently was out of stock. I had to keep calling to find out when it would be in stock and also to find out when it would be shipped. Due to lack of communication, I had to cancel installation and reschedule three days later.
1

3 years ago

review by Dan F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Wish it was easier to access customer service. I know times are difficult but, I left multiple messages. I was E-mailed to complete my order and replied but did not receive a response. I wanted to include the WIFI interface module but could not locate it as an option to my order. BEST PRICE ON THE WEB!!!
4

3 years ago

review by Bob M.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Quick and easy. Now to see if you send the masks promptly. Also an obviously good idea to show someone with the mask on their face. This should be obvious to you, so someone can determine if it looks like the right quality of mask that will fit appropriately and seal off the face
5

3 years ago

review by Steve L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

One thing that could be easier is to list out all of the related items. In my case, I needed an additional part for external installation - I found out about it after speaking to Ralph. Overall, shopping has been easy - now hoping that the installation and usability matches this experience.
4

3 years ago

review by Suman X.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We searched online and found that this business has an active Facebook page with 41 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Mytanklesswaterheaterstore.com Review

Find the best energy efficient tankless water heaters for your home at the best prices My Tankless Water Heater Store is an authorized dealer which brings high quality essential products directly from the manufacturer to you

Mytanklesswaterheaterstore.com Customer Service Contacts

No contact details for this company.

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