3 / 5
Trust Score
1.7
Reviews
3
Social
5
Featured
3.5
Technical
Is officeworks.com.au legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- Facebook account found with large audience
- Business is mentioned on Wikipedia
- The company has an ANDROID app
- The company has an IOS app
- We found several negative reviews about this site
- This website has existed for less than 3 years
- Instagram account found but audience is small
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
33
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites
Based on 305 reviews
Smart.Reviews
3
33 reviews
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4
9 reviews
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1
1 reviews
Sitejabber
2.33
3 reviews
Trustpilot
1.7
259 reviews
Officeworks.com.au Review
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Last update: Wed, Mar 9, 2022 1:16 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Sent a late parcel to Geelong, Victoria, on December 20th and was told delivery would be between 27/12 and 7/1, understandable given the time of year. I received a phone call from daughter on 24/12 to tell me that the parcel had arrived. I am impressed and continue to be impressed by the Mailman service and use it whenever I need to send a parcel.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Mailman is a great and convenient concept but Officeworks needs to find a better courier.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The price at $14 compared with Australia post at $14.70. Express with Australia Post would have been about $17, so no real cost advantage. Now I am praying that the delivery occurs.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Same old customer service response when queried we are in contact with fastaway couriers.
Useless!! That will teach me for avoiding the lines at Auspost.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Incredibly frustrating experience. I am awaiting a resolution so let's see how that goes.
I'm not at all confident about this process either.
EDIT: It's the 12th of June and I have only just been offered compensation for the product they have registered as lost. The refund of the postage, however, is only half the price. Gosh...these guys.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
- OW Keep placing the blame on Fastway Couriers
- Same response every day under investigation
- 2Weeks and Parcel still not found
** They lost my iPhone I sold !! Did a investigation which took 2weeks to find nothing!!
- sent from Melbourne to Sydney
Events;
- given to Oworks 30/10
- picked up 31/10 late afternoon
- now 14/11 - reported as stolen and with Claims
- have to wait a further 10days for a response !!
*** Never Again ***
Ps .. To The person who has stolen the device it is useless to you as it’s locked down by “Apple“ and by the Carrier !! Enjoy your Unusable Phone !
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The parcel was only collected from the Officeworks locker on 11/10/2019 11:07:55.
That is a whole week just sitting there in the Officeworks locker!
The Mailman parcel tracker quotes estimated delivery:
Thursday, October 10th - Friday, October 11th
(2 - 3 business days) That is before it was actually picked up from the Officeworks locker.
It is now 14/102019 and I don't know yet what the final delivery date will actually be?
If you want your parcel to sit for 7 days in the Officeworks locker before being picked up, this is the courier for you.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I posted it on the 6th March today is the 12th and it's with a Regional Delivery Service so god knows when it will get to its destination. I will never use it again or recommend it to anyone. I would give it less than 1 star if it was an option. In this day and age it should be way better and I can't see it surviving as a viable business.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I have had three parcels mishandled with items, marked fragile, broken.
One of these parcels was onforwarded to the wrong depot, then sent to the correct depot and then transferred to a local courier company for delivery. The more handling, the more chance of mishandling.
Another parcel has been lost - long process then to be compensated by Fastways insurance company.
Now a second parcel has gone missing this year (shipping from regional NSW to Melbourne). Fastways internal tracking shows that it arrived in Sydney the day after I lodged it but then the tracking falls silent. My customer bought this item as a gift so to be nearly two weeks past the expected delivery date is very disappointing.
The main concern I have is the frequency with which my parcels are handled outside the Fastwork network. The delivery is generally slower than estimated and also there is no online tracking as the secondary Couriers tracking system is separate from Fastways. And of course Fastway wont provide you with the name of the Carrier in question for you to chase it up with them.
With Australia Posts recent pricing changes for under 5kg parcels, they are an even more attractive option for a regional seller with limited courier options and definitely a more reliable one - no lost parcels, efficient tracking and only one breakage in 2 1/2 years!
Officeworks brand is being damaged in my eyes by these ongoing issues with Fastway.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites
Officeworks.com.au Review
No description for this company.
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3 years ago
review by Fung T.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)