Paint With Diamonds

4 / 5

Paint With Diamonds

paintwithdiamonds.com
40 Reviews
4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

2.8

Reviews

5

Social

5

Featured

4.5

Technical

Is paintwithdiamonds.com legit?

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  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • We found several negative reviews about this site
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

40

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0

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0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Based on 45 reviews

Smart.Reviews

4

40 reviews

Trustpilot

2.5

5 reviews

Paintwithdiamonds.com Review

Choose from 3,000+ Diamond Painting designs. Custom Kits available now. Rated 4.2/5 stars based on 4,000 opinions.

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Last update: Wed, Mar 9, 2022 2:38 AM

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Paintwithdiamonds.com Reviews & Complaints (40)

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delivery 4 /5

price 5 /5

quality 3 /5

refund 3 /5

customer service 2.8 /5

Great company. I would recommend anyone to use Paint with Diamonds. My Diamonds always come with great quality. They work with you if you have questions and they make sure to give the best customer service. Will continue to buy from them.
5

3 years ago

review by Brenda Sanchez

#quality(5/5) #customer service(5/5)

I ordered a custom painting kit from PWD on August 22. After I placed the order I came across a negative review of the company on Instagram and I decided to seek other reviews to get a clearer picture. I ended up at this site and read all of the negative reviews. I started getting nervous wondering if I would receive my order. The best case scenario I came up with was getting the order in October or November based on the shipping advice posted on their website. I even reached out to the company via Facebook and spoke to Heather who reassured me that she would be available to help with any problems. I decided to show a little faith and waited for my order. To my astonishment the order arrived on September 10. The box was a little crushed but everything was intact. I've yet to go through the diamonds to see if everything was sent, but I'm excited to start on it.
5

3 years ago

review by J. T.

My kit seems to be lost in shipping I have tried several times to contact customer service and I still haven't received a response back from them. I purchased a lot of diamond paintings and they are way more expensive than any of the other places I purchased from but they had what I was looking for and I just decided to give them a shot I won't do it again.
1

3 years ago

review by Vickie

#customer service(1/5)

Out of all the companies I’ve purchased from, Paint with Diamonds is taking the longest, and I’m still waiting. I emailed them and Ana responded by saying patience is required due to the plague. Um, all the other sites I’ve ordered from are similarly affected by the same plague you speak of. Not recommending them and will never ever order from them again.
1

3 years ago

review by Jo-an

Placed on order on Sept 13 and still haven't received my order. The tracking says it has been sitting in LA for a week now....Very disappointed in how long this is taking, since I was going to make it for a Christmas present
1

3 years ago

review by A. Q.

It took 2-1/2 months to get my order when most of the other companies from China I ordered from in the same time period took 5 weeks at the longest. I paid top dollar for a painting because they were the only company I could find it from so I expected it to be top quality. WRONG!! The canvas was fine, a few rivers I could fix but the drills were the worst I’ve ever seen. All of the colors had dimples on the top side of the drills and they were unusable. Luckily I could substitute a few diamonds for colors I was short on and one color I had left over from another painting. I have a bag of unusable drills from this one painting that is 3 times as big as all the trash I’ve collected from all 18 DPs I’ve already completed. Will never order from them again.
1

3 years ago

review by E. P.

#quality(1/5)

This used to be a very good company but no longer. Customer service is non-existant and the quality of my latest canvas is terrible (canvas/picture detailing does not match the original picture & colors are different) With all of the companies now selling 5D diamond painting kits there is no reason to buy from this one.
1

3 years ago

review by Sharon Weiss-Ellinsky

#quality(1/5) #customer service(1/5)

Took over 6 months to get product. CEO Corey does not take care of his customers. They owe me 128.00 and I still don’t have it. Emailed Corey many times. Just asks repeated questions and doesn’t send me my money. Now they want me to prove I sent it back. Not a very pleasant company. They don’t care about their customers. They just want the almighty dollar. I have already told many many people not to shop here. There are other diamond dot companies and pictures out there. I won’t give a company money for a product if they don’t stand by their product or customers. Be careful everyone. Amazon can’t help cause they are third party. I am going to better Business Bureau next.
1

3 years ago

review by Vicky

Placed an order in May and I just got it end of Aug. ya it look a loooong tome but I love doing these and the quality for paint of diamonds is better than the other ones I’ve done so, I guess I’ll order months before I finish this one lol.
5

3 years ago

review by Phoebe

#quality(5/5)

My first orders took 8 weeks for one kit and 9 weeks for the other kit to arrive, but they did arrive. I wasn't sure if I was willing to wait so long for another kit, but PWD was the only place that carried a picture I wanted. So I placed an order on August 2 and received my order on September 2. I'm really pleased that they managed to speed up their delivery. It's not Amazon speed, but then again, Amazon doesn't carry the picture I wanted.
5

3 years ago

review by Christine

#delivery(5/5)

I order over a month ago and have never received my product. I have left messages and sent several emails with no replies. They withdrew the funds the day I ordered! I’m beyond angry and feel like they are frauds! I would never recommend and will continue to peruse by refund.
1

4 years ago

review by Brittany V.

#refund(3/5)

Just now ordered my first painting. Very easy checkout.
5

4 years ago

review by Deleted User

I love the prices for the sizes of custom paint with diamonds, and there is so many different paint with diamonds that suits every one and every ones life style.
5

4 years ago

review by Melissa Mourer

#price(5/5)

I ordered and it's been over 3 weeks you don't answer they don't answer the phone emails they really bad I still haven't got my order
1

4 years ago

review by Deleted User

the company ain't no good they don't answer your calls or emails still waiting on our order 4 weeks
2

4 years ago

review by Dennis G.

Bought 3 paintings for my daughter’s birthday and she loved them so much and had a blast putting them together that she did the one I bought special order for her dads Xmas present of all our cats in the bed she can’t wait to do another one
5

4 years ago

review by Deleted User

I ordered my kit 4/7/20 and have not received anything. No way to contact you. No phone, no customer service, ?????
1

4 years ago

review by Deleted User

#customer service(3/5)

Absolutely loved them my daughter spent a 2 months on the first one as she was t home much but since COVID-19 and being stuck in the house she has been doing them a lot faster and loves it even did the special order one I was going to do for her dad
5

4 years ago

review by Deleted User

I purchased Starry Night, it's taken me a month to complete but I absolutely love it! They are beautiful pieces and incredibly relaxing to do. I have a few more to work on but I'm about to place another order.
5

4 years ago

review by Ladie X.

I am hooked...I buy 4 or 5 items at a time because the shipping is long (usually about 3 weeks) I have made about 13-15 so far and they make wonderful gifts. I started making one for each person in my office and they all love them. there is nothing better than a thoughtful handmade gift. They certainly pass the shelter in place time at home right now.
5

4 years ago

review by Risha V.

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Paintwithdiamonds.com Review

Choose from 3,000+ Diamond Painting designs. Custom Kits available now. Rated 4.2/5 stars based on 4,000 opinions.

Paintwithdiamonds.com Customer Service Contacts

No contact details for this company.

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