PDAPlaza

4.2 / 5

PDAPlaza

4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

4.3

Reviews

3

Social

5

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
  • Twitter account found with large audience
  • Facebook account found but audience is small
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Reviews Analysis

51

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Based on 112 reviews

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4.2

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Pdaplaza.ca Review

PDAPlaza - We've been selling electronics for over two decades and smartphones for the past fifteen years. We are one of the largest online stores in Canada specialized in selling international smartphones and gadgets. Our mission statement is to provide the absolute best customer experience available for Canadians in the tech industry.

Pdaplaza.ca Customer Service Contacts

Last update: Tue, Sep 7, 2021 1:37 AM

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Pdaplaza.ca Reviews & Complaints (51)

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delivery 3 /5

price 4.1 /5

quality

customer service 4.3 /5

on-time

Was browsing on red flag deals and reddit for anything good and came upon this store. At first I was pretty skeptical about them due to the negative reviews on here but gave it a try with PayPal. I got myself a Samsung S10 and received it 25 work days later as noted. No problem with the phone and customer service was quick. I recommend this store to anyone who's willing to wait a bit. Salutations folks!
5

6 months ago

review by Aulden M.

I ordered a xiaomi mi 10 ultra black color phone on 22 September 2020 and it was delivered in less than a month. However I got the silver version of the phone but this was discussed with me before they delivered the phone. Apparently the black color was not available from their supplier in Hong Kong and they apologized for this and even offered to give me a discount of 50 dollars and still waiting for the discount. Alex was very helpful and communicated well with me and answered all my questions. They also gave a very helpful advice to open the package infront of the Purolator driver who delivered it and I guess that this is a helpful suggestion so that you have no reason to complain later on for a damaged or open package. This service is not for those who are in a hurry to get their phone since the phones are imported from abroad and may take time to get delivered
4

6 months ago

review by Abdulla J.

For weeks, I've been searching for a good and powerful smartphone to replace my now-dead iPhone 8. At first, there weren't any good phones for a cheap price but I found them. They had exactly what I needed! I bought their Oppo Find X2 Pro on sale. Super cheap! I was even skeptical lol. I decided to give it a try. I'm truly glad I did! Amazing device. I wrote this review using it!
5

6 months ago

review by cedric y.

I ordered and purchased an iPhone on Feb 2,2020. After a lot of back and forth emails, Alex stated that they could not fulfill my order and would issue me a refund by June 24,2020. On June 24, he stated that it was a holiday and that he would refund me right away on June 25th. It is now June 26th and I have received NO refund for the product. I would have expected that if a company keeps your money for 5 months, the least they could do is refund you the full amount if you did not receive their product. Very disappointed in their business model. Will update IF I receive a refund from this company.
1

6 months ago

review by L F.

Just got my iPhone 12 Pro Max 128gb! I got the one in stock from them and received it in a week. It costed me a bit more than getting the ones on backorder but at least i didnt need to wait long. Highly recommend them! Will update if i find any issues or news.
5

6 months ago

review by Washi H.

So I placed an order on Oct 19th. And I got my purchase on dec 1st after a week of delays by purolater. I stand corrected. This place does give you a great price for the phone. The only thing I think would help this company is that if they had faster delivery timelines. But I guess the price would not be as great then. Thank you to Alex and all the team based on Montreal. Keep up the great work and timely updates and also the great prices. A note for customers: you might need to wait around a month for delivery but I couldn't find a better price online other than this site. Amazon, best buy and swiftronics were charger me way more. Good luck pdaplaza and keep the deals flowing
5

6 months ago

review by Kevin M.

I write to know why i didnt have my order. Alex give me the excuse they have 25 day to send it to me. I count the day. And the 27 nov. That gonna be the time limite... And i didnt have yet news about my order... I think this is a scam... I dont suggest this company to no one... That is bad survice for online company... +. For cell company. When poeple order a phone. They need cell in top a week. Not in pass few month... And one star for your no survice is to much
1

6 months ago

review by Sonia T.

I really love my new phone! Even in light of the pandemic situation (with small delays) the service given was incredible. Thank you especially to Ira who always responded to my emails quickly! Sent from my new iPhone :)
5

6 months ago

review by Kayla M.

Thanks to PDA Plaza for quality products that work on Fido/ Rogers. I have a Huawei Mate 20x And the new POCO X3. Any questions I had were answered so the purchases went smoothly. PDA Plaza sells a Variety of phone Brands at all price points. Thanks again
5

6 months ago

review by Peter S.

I feel internally motivated to write this review. I want to recount my wonderful experience at PDAPlaza. I placed order for Samsung Galaxy S20 Ultra cover, which incidentally was not available elsewhere on the internet. Mobilefun also had it but in Gray color, I was looking for black. It was at its usual price of $49. But the very next day I found it available at Bestbuy with $33 OFF, lucky me! But then I felt a bit put off because I had already ordered it. However, when I called this gentleman and honestly explained my situation he not only re-assured me it's ok to cancel the order but also refunded my money within less than a minute. For me it has added tons of credibility for the store and next time I will shop at PDAPlaza with greater confidence! My sincere thanks to the gentleman!
5

6 months ago

review by Paramjit L.

I've bought combo of Huawei cell phone with pen for it. I received phone in couple weeks. But without pen for it. They told me that it is out of stock. Periodically I was reminding them about it, but was getting same response all times. Celebrating 1 year of purchase. No pen yet...
4

6 months ago

review by Victor B.

It's legit and they will ship your phone, eventually. Keyword: eventually. When it says 15-25 days to ship, it means realistically you'll wait about 2 months to get your phone. At least that was my experience, 25 days means 25 business days, which is about 6 weeks. When the deadline came around (6 weeks after paying for the order), they just started making various excuses why it will be delayed. From protests in Hong Kong causing slow shipping (really?) to delays at customs due to Thanksgiving, etc. Eventually got a free item to compensate for the delay, but it did take about 55 days to receive the phone. Also note they are Russian people based in Montreal and they don't even try to hide it, the replies from their customer service were made in a russian e-mail client with russian characters (content written in English, but in my opinion this is very unprofessional). At least customer service is responsive. Conclusion: It's actually much faster to order phones directly from Chinese websites, than from this "Canadian" retailer.
3

6 months ago

review by Ben D.

I like a store that can keep its words and this one does keeps its words when it comes to the part about giving the customers godo deals because I got a good deal for my phone. That was on deal that I could not let pass me by no matter what happened. Now I know where I will be going when I need a new phone or its accessories.
5

6 months ago

review by Jamar G.

They have some very smart deals when it comes to pdas. I always wanted to get a good psa for me and I was fortunately able to get a phone from them and at a good price. The phone works fine and has not given me any problems so far. I have to say that I got a good deal as they say that they offer good deals.
5

6 months ago

review by Lauro C.

This is a good shop for those who need to get good phones for god prices. They don't have much pdas but they do got the good kind of phones. I got mine from them and it has eben working great because amde th eight choice. They have not disappointed me since I started interacting with them. The lover is not fast though as one would expect.
5

6 months ago

review by Siegmund L.

I had never heard of this company before buying my phone. Did a bit of digging and found many good reviews, so I figured to try it. Was very happy that it was based in Canada, so no duty fees from USA which can sometimes discourage a purchase. Shipping took longer than I would have liked, but was as advertised. Overall happy with doing business with them.
4

7 months ago

review by Aleksandr B.

I bought the Sony Xperia 1 ii through PDA Plaza, which was the only place offering it for sale in Canada when it was released in N. America. The price was better than I was expecting, when comparing it to the USD selling price and the fact that they were the only Canadian option. Between the time I placed my order and received the phone, I had a couple of questions along the way, and received prompt and courteous responses from Alex each time. I usually try to purchase my devices outright since I don't like tying myself to phone company contracts, so when the time comes for the next phone, I will most definitely be coming back to PDA Plaza!
5

7 months ago

review by Miki S.

I ordered a Xiaomi from PDA plaza and I initially thought I made a mistake since it took a while but like everyone else said, when they do finally get the product to ship it's smooth sailing. I would prefer that they not use an app that requires you to download if you want to see the shipping but that's not a deal breaker. Adding a phone case bundle would be a smart choice but that's just a suggestion:) Overall, the price was fair, the product arrived in perfect condition and the shipping time was reasonable providing the pandemic's interference
4

7 months ago

review by Leon K.

I was looking for a LG wing so badly, but this phone does not release in Canada, PDAplaza is the only place I can find to order this phone, I was concern before cause I saw a lot of commend says they are quite slow, finally I made my decision on November 10th, it is 5-10 days shipping standard with full price, after 10 days it shipped, and 10 more days on Canada post, I got it today, it is not that bad if you choose the right shipping standard, I was think about choice 10-25 days shipping standard with deal, but I would like to get this phone as soon as possible. Go full price with 5-10 days is much better. Alex is really nice, he reply my email fast, if I didn't miss the deal on smart watch, I would definitely purchase one more.
5

7 months ago

review by Yuwei G.

I waited 45 days to receive the phone. Quite a while. I don't really blame the folks at pda as they explained its due to all of the covid shenanigans and tcl. Either way didnt have much of a choice lol. They're the only ones i found that sell the phone.
I had to keep in contact with their customer service as they never emailed first. Overall okay experience. It was either waiting for them or getting one in stock on ebay for $3000... ha
4

1 year ago

review by Mrjymirantron B.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Pdaplaza.ca Review

PDAPlaza - We've been selling electronics for over two decades and smartphones for the past fifteen years. We are one of the largest online stores in Canada specialized in selling international smartphones and gadgets. Our mission statement is to provide the absolute best customer experience available for Canadians in the tech industry.

Pdaplaza.ca Customer Service Contacts

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