PDAPlaza
3.7 / 5
3.7 / 5
Trust Score
4.3
Reviews
1
Social
5
Featured
4.5
Technical
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32
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Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
About PDAPlaza
PDAPlaza - Worldwide Delivery of Smartphones PDA39s and accessories The best offers available from brands such as Apple Samsung HTC LG Huawei Motorola OPPO Vivo and more
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Last update: Wed, Mar 17, 2021 11:01 PM
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I am very pleased with the product. Luckily I live in Alberta so the taxes weren’t so high for shipping.
Great prices but could use a little work on the customer service.
I still recommend them.
10 months ago
•review by Yellowstatuejudy C.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Now the real test with online retailers is when you have a problem with their products after you have paid them. After 2 months my second phone had developed a problem in which my network connection with my provider became non functional, I checked pdaplaza.ca website and surprisingly found that they warranty their products for 3 months, where most others push you off to the manufacture's warranty, more hoops! I then emailed PDA Plaza describing my problem, was informed they would either repair or replace if I sent it to them. As they promised I was returned a brand new device swiftly and promptly and I am now reunited with my "precious".
PDA Plaza I would highly recommend with not only their great low prices, fast service, great courteous customer service and most importantly, honor their word and policies when a problem irises!
Cheers PDA Plaza!
10 months ago
•review by Eltoro5 H.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
10 months ago
•review by Patgaul P.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
On May 3rd, I emailed them to confirm real shipping date and the answer is due to the shortage of the twilight color, the shipment will be May 25 and asked if I willing to wait. I said yes. I will wait.
Around May 10, I noticed their website has ready to ship twilight P20 pro for sale at $1389 which is way higher than the price I ordered and their pre order for the same product listed for $1089. Cheaper than most online website price. But if you like to put such pre order from them, think again. As you may never get your order till the market product price has dropped way below than what you had paid (high tech product offer drop price quickly). I believe such things happened to me this time and many people may experienced the same situation as well.
On May 25th, I asked them about the shipment and the answer is ‘will be next week’. On May 29, I asked again and the answer is not yet. On June 4th asked again and the answer is ‘will ship by Friday’. June 7, the answer is ‘still waiting for shipment’. Till June 8, I mentioned their website still have product in stock for higher price, they don’t even answer my email till my request for an answer or cancel my order (that is today June 11, 2018). Then, they sent me a refund message immediately to my phone number and I also noticed that they pulled out the high price in stock listing from website. As for email, they simple replied with an apologize for not able to give me the product with a totally ridiculous reason.
Will you like to wait 47 days and experience the same as I did? It is your choice.
If you need to verify all evidence about that, you may email me at gu1688@yahoo.com
10 months ago
•review by Gu1688 R.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Still, I’ve never got disappointed from them.
10 months ago
•review by Mayurkulkiii P.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
When I enquired about shipping status (it was shipped 18 days after purchase), their rep Alex asked on his own initiative if I wanted to change my black colour to the slightly more expensive grey, for no price increase. Good service. It was also easy exchanging emails with Alex, with his stock phrase being "no worries".
Even though it took 3 weeks from order date to receive the phone, I think it was worth it due to the good price.
I don't like the store's warranty being only 30 days from shipment (not receipt) date, and after that you after deal directly with Huawei. I have read it is difficult to arrange repairs with Huawei's repair centre in Canada.
Be aware that since I bought the international version, the Huawei supercharger plug is provided with an adapter to plug into wall socket. However the adapter fits very loosely in wall socket so falls out. I have to insert the charger VERTICALLY into a power bar so that gravity keeps charger in socket. Or as PDAPlaza suggested, I will look for another adapter head.
10 months ago
•review by Maimai2722 A.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
10 months ago
•review by Acechase T.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
10 months ago
•review by Kaylieisbest T.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
10 months ago
•review by Riviraxmacho Z.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
10 months ago
•review by Jazz18 A.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
10 months ago
•review by Madhatter11 O.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Very low pricing though it took a while to arrive.
Customer service was very responsive!
10 months ago
•review by Aurora66 A.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I send the parcel the way it was mentioned in the email and was told that refund will come within 15-20 days.
It's now past 3 months and still waiting for my refund.
I was calling the number they gave me and as of today (Jul 25, 2019) they blocked me so I can not call them again and go straight to voicemail.
I wish as a customer we had an option to report it to credit company when they don't their refunds back.
10 months ago
•review by Anyoneelse2130 M.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
10 months ago
•review by Jm21jm H.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
10 months ago
•review by Phulo32 U.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The prices were low so I was skeptical but then I understood that I had to wait. Didn’t really mind.
Received my iPhone yesterday and it looks good so far!
10 months ago
•review by Gorby777 Z.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
10 months ago
•review by Nestico Q.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
10 months ago
•review by Pedroantonio D.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
They reply pretty quickly even on weekends.
They are also bilingual which is good.
10 months ago
•review by Lenoxas11 J.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
About PDAPlaza
PDAPlaza - Worldwide Delivery of Smartphones PDA39s and accessories The best offers available from brands such as Apple Samsung HTC LG Huawei Motorola OPPO Vivo and more
Contact
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
I had to keep in contact with their customer service as they never emailed first. Overall okay experience. It was either waiting for them or getting one in stock on ebay for $3000... ha
9 months ago
•review by Mrjymirantron B.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)