pimlicoplumbers.com

Had my boiler serviced every year with Pimlico and have had no issues at all. Will recommend and keep using them.

I’ve given Two stars as the two times I’ve used this company the engineers have been polite and professional so it’s no reflection on them at all. It’s the company and it’s clear ethos which is clearly the problem. I went to this company because I thought I couldn’t go wrong, paying a premium but none the less at least I could be sure I wouldn’t be messed around. My problem was a rip in washing machine seal. As mentioned on the phone it was visible and the only problem. They told me the engineer as with all trades has to make an assessment. No problem. He arrived and writhing 30 seconds confirmed the problem then to tell me the seal could take up to 5 days to arrive. I have a 10 month old baby and a week of washing. So Pimlico plumbers think it totally acceptable that in the middle of a crisis people pay £100 for a 30 second diagnosis and then wait the necessary time and pay another £100 plus parts a total in excess of £260 for a split in a washing machine seal. When I rang back to say it would be helpful to mention whilst waiting days for an engineer to order the part if you know what it is so that in for the rest of the 59 minutes 30 seconds I’ve paid for aside from the diagnosis work could be carried out I got a two minute plus rant down the telephone. The complaint got passed to there department to deal with and I got generic emails with the same shpeal and telling me had they of mentioned to maybe order the part to save another £100 call out fee and 2 weeks worth of baby washing on a London lockdown it may have been wrong part and lead to another complaint. It wouldn’t as I’m not sure if they know but you can return parts very easy. Do your self a favour.. research what’s wrong with your appliance, order the parts from manufacturer and call an independent contractor not these guys who are out for the extra hour fee and not the long term business! £260 plus for a door seal.. I’ve ordered it from the manufacturer and I’ve got an independent fitter coming for half the price!

Two of my radiators were not working after turning my heating on for the first time this year back in November. Additionally, the boiler pressure was dropping quite quickly when the heating was turned on. I called Pimlico Plumbers in as they were the top result on Google and had favourable reviews. Their plumber came over and "checked out" the system. He was very polite and efficient, but gave me the bad news that the boiler itself needed to be replaced, and the entire heating system needed to be flushed out as there was a blockage under the floorboards in a pipe which was causing the radiators not to be working. I was given a quote of £5350 for the entire job, and I was charged just over £200 for the plumber turning up in the first instance to check the system. As I wanted a second opinion before committing to spending over £5000, I had a local independent plumber come over and check out the system. It turned out that the valves on the two radiators were broken, and there was a small leak in one of the intake pipes on the boiler. Both of these problems were diagnosed within five minutes, and the work was done there and then at a tiny fraction of Pimlico's quote - just over 5%. The system is now working perfectly. Not only did Pimlico fail to diagnose the problem and quoted me a ridiculous sum to fix it (which in the event would not have worked anyway), they also charged me for the privilege! Avoid at all costs.

Very efficient, turned up within 1 hour as promised. Clean and tidy, couldn't ask for better.

I required assistance over christmas hanging christmas lights on my guttering. This was too high for me and i didnt have the ladders. Adam from pimlico plumbers came and installed them very quickly. I didn't have the hassle and the family were pleased. Thank you and happy new year.

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