planetdish.com

3.5 / 5

planetdish.com

planetdish.com
45 Reviews
3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

3.1

Reviews

1

Social

5

Featured

5

Technical

Is planetdish.com legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

45

reviews

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0

AI declined reviews

0%

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Based on 195 reviews

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Last update: Wed, Mar 9, 2022 3:53 AM

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Planetdish.com Reviews & Complaints (45)

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delivery

price 3.8 /5

quality 5 /5

customer service 3.3 /5

on-time

could not find all the sites I said I wanted and was told that there were they. almost alll is junk sites that I do not watch or want and the price is much too high for it. I really wanted NatGeo and while there is one it is not the one with animals it is more of a advertisement site I am very disappointed and I will place a call to the states atty gen on tues to see about getting out of this as there isnt much that I wanted and wish to watch and more junk then any other site I believe.
2

3 years ago

review by Lee H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

No one told me I had to have internet to enjoy all the perks of dish. I was asked if I had internet when I called and I said no. Internet would cost me another 60 a month which makes direct way cheaper than you, I am very disappointed and will go back to direct when2 years r up and am telling all my friends
1

3 years ago

review by Susan B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The technician really wasn't trying to install bc we didn't have all flat screen TVs. So he acted as if he couldn't do it.. But I talked to him from work, and let's just say he got er done
1

3 years ago

review by Elizabeth M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Installation of TV service was careful, professional, when promised, and patient with my questions. Telephone sales person and internet advertisement overpromised on time for installation of internet (promise: next day service; reality: next week service); also claim of "6 recordings on hopper" was misleading. Truth: there are three recording devices; you can only record more programs in you record all current local stations for 8 days in which case there ARE two left - one if you're watching something else. DON'T OVERPROMISE OR MISLEAD CUSTOMERS!
4

3 years ago

review by Wiley C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Great quick friendly service! Our tech new what he was doing....explained the system very well !we have had no problems of any kind with our new service ! We are now learning our guide and how to find our favorite shows !
5

3 years ago

review by Neda J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered dishtv on 05/17/18, and was scheduled for installation on 05/18/18. Received a call from someone & I was asked if OK to schedule for next day (5/19) between 8-12. Guess what? Kept receiving texts all day, pushing back installation until I received another call, rescheduling me for Mon (5/21) between 8-12. I received a call at a 7:40 this AM to reschedule me for 12-2. I could not be there at that time, so as of this moment, I still have NO service. I am really pissed off! Thank goodness I did not internet, too. I had to pay 49.99 for their 'service' & will blast them from here on out. Wish to heavens I had gone with Direct TV. Never again!!!
2

3 years ago

review by Kathy M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Not only was I lied to about dish but out internet was never installed. If your going to be working with Dish you shl how ld train hi our employees not to lie. We were trying to save money and you all ended up costing us money. I will never refer anyone to you nor will I ever go through you again. Worst experience!!!!
2

3 years ago

review by Cherie K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They were very helpful and diligent. Struggled getting 2nd TV to properly connect to Joey! Still doesn't work properly. did when they left, but has to to be unplugged periodically to make it work!
1

3 years ago

review by Richard R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They didn't show for internet install they promised. Didn't tell me they contract with someone else and dish doesn't offer internet. What a Bunch of BS. Liars. Horrible customer service. The only thing they offered to do for me is cancel my order/service. Wow, Thanks for NOTHING.. DISH NETWORK
2

3 years ago

review by Al Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Dish Installation never happened, was told Friday Sept. 6th, took off from work to be here for installer, message came saying wouldn't be coming that day, had to reschedule for a week later, NOT happy
1

3 years ago

review by Jim U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

You have absolutly no right to sell or transfer my personal information to third parties. My social security number, credit card information, email address, phone number, and my name belong to ME and NOT YOU! I decide who gets my personal information. I have reported your business practices to my banks and to Dish Network. I did not reach out to you to purchase fraud or identity theft protection. Nor did I request for you to solicit a third party for it. I reached out to purchase Dish TV products. Selling my personal information is morally wrong and shameful! Dish Network has lost my business and my confidence due to your less than savory business practices.
1

3 years ago

review by Paul F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My experience started with Lexy helping me pick a package and set up purchase. She was friendly, professional, and got things handled. I needed to add a receiver for our RV, but had to call back to do so, not bad. John came out to install, which Lexy and the crew got scheduled 2 weeks quicker than originally thought. John is a consummate pro installer. Got us hooked up with no problems. If I had the power to get him a raise, I would in a heartbeat. Thanks all!
5

3 years ago

review by Mark L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I'm absolutely thrilled with my Dish experience. From my initial phone call to order my package and scheduling my installation appointment! It continued and actually got better with the installation of my Dish TV! The technician that installed my Dish was absolutely awesome! Super skills as a technician and even better customer service skills and an absolute gentleman!
5

3 years ago

review by Tom W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When I ordered my dish bundle they told me that they could schedule my spectrum installation for a week later. Fast forward a week later, no one showed up. When I called dish, they said that they have no clue why I was told that they set up an appointment for me because 'that's not what they do'. So now I have to wait another 12 days to get internet installed. Terrible communication. The one good thing that came out this situation is that my dish service was installed on time.
1

3 years ago

review by Frustrated F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Our install tech Jerome Carter was an all time great! Thoughtful, treated our house like it was his own, went over everything with us. We had an issue the next day with a faulty remote, the tech who tried to fix our problem was almost obnoxious and condescending until I had to finally answer his questions in the same manner he was speaking to me. Now we have to wait up to five days for a remote!! Already not happy with the first 24 hours of Dish !
4

3 years ago

review by Rich T.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The technition that was at our home was phenomenal, he took his time to explain everything to us very patient and made sure everything was working correctly. He's welcome at my home anytime. Thank you, GREAT JOB!!
5

3 years ago

review by Client B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tech arrived on time was very professional and courteous. Completed the installation in a timely man. Covered all aspects and how to use remote. I am sorry I didn't get the installers name. He actually got to my house the same time I arrived home.9AM. completed everything by 12 noon- 12:30. Even asked if had any questions before leaving.Because of the installer and the way he takes care of the customer I'm pretty confident I will stay with DISH TV
4

3 years ago

review by New F.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I am pleased with Dish with one exception. I would like to be able to check my "local" weather predictions from the weather station but either "can't" or do not know how. I could do this with my previous provider. Why not Dish?
5

3 years ago

review by Bobby Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Gift Card was never received, called 3 times, on hold now going on 20 minutes with a supervisor, many promises, Planet Dish doesn't deliver, the $100 gift card is now principal and I won't go away.
2

3 years ago

review by Jeff B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The sales agent was thorough and pleasant to talk to. Answered all my questions. The installation was done very well and installer was respectful of our property. Took his time also in showing us all the benefits of Dish as well as other offers Dish has. We are very pleased with the quality of the picture.
5

3 years ago

review by Derrick G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Planetdish.com Review

No description for this company.

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