playbetter.com

4.5 / 5

playbetter.com

4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.6

Reviews

3.5

Social

5

Featured

4.5

Technical

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Reviews Analysis

42

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Playbetter.com Review

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Last update: Wed, Mar 9, 2022 2:02 AM

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Playbetter.com Reviews & Complaints (42)

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delivery 4.9 /5

price 5 /5

quality 5 /5

customer service 4.3 /5

on-time

i ordered the Swing Tip Pro for a Christmas Present. I never received it. On the Friday before Christmas Eve, I panicked. I called PlayBetter, even though I didn't order the product from them, they were willing to go out of the way to help me. They got in contact with the company I ordered it from and had the owner contact me right away. PlayBetter then kept me posted all day long. Thanks to the wonderful customer service I was able to receive from PlayBetter I was shipped out a new one overnight and received it Christmas Eve morning. PLAYBETTER IS A COMPANY THAT BELIEVES IN CUSTOMER SERVICE AND MAKING CUSTOMERS HAPPY!! THANK YOU PLAYBETTER FOR MAKING MY SON'S CHRISTMAS!!
5

3 years ago

review by Sharoncogley A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I made the mistake of ordering the ladies rather than the mens model of Orange Whip. I called the Store and they said that the club had already been shipped; however, that they would send me the mens model immediately and that I could return the ladies model. Sure enough, I received the mens model just two days after receiving the ladies. What a treat to deal with a company that is so understanding and accommodating. Five stars seems hardly enough!
5

3 years ago

review by Wbr25734 U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was extremely easy to use the Web site to order the product and it came in just two days! Excellent service.
4

3 years ago

review by Cfrench1366 M.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Great service and personable company. Thanks Playbetterstore.com Only complaint one club came without swrink wrap and had a small ding in the sole.along.I purchased a set of 3 new Renegar wedges.
5

3 years ago

review by Dennispeck79 K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was skeptical at first but after using this device for a couple days I could see my mistakes clearly. The grove function give us instant feedback unlike someone giving you lessons. In fact this device has saved me money by reducing the amount of times I actually have to work with an instructor. There is one major drawback, no IPad support. It would be nice to view data and diagrams on a larger screen.
5

3 years ago

review by Gspeaking W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered the Orange Whip on Friday afternoon and it was shipped the same day, Free shipping, It arrived on Wed. of the next week as promised and I will be happy to order from here again.
5

4 years ago

review by C. Cole

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered the 2 pack Renegar wedges before noon and the order shipped the same day. Plus I received the order 2 days later. A very good experience. I will shop at the Play Better Store again.
5

4 years ago

review by Tiggr F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received my putting mat today and was very happy with it. I tracked the delivery process ,which was very accurate and helpful in knowing when I would get the delivery. Thanks.
5

4 years ago

review by Mic96ro F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Wow, what a great site, order on Tuesday and within 48Hrs I was on the Golf course playing with my new wedges..... From the USA to the UK....!!!
Already placed another order for a Garmin Watch, Chris has been so helpful throughout, I could not help myself.
Keep up the good work guys. Rod
5

4 years ago

review by Rewatkins S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered 4 large right hand Hirzl golf gloves. I received 1 large left hand glove. I emailed the address listed explaining the mistake, but have received no response. I called the phone number listed, but got a voicemail.
2

4 years ago

review by Lee26026 H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I needed to order something which I couldn't get here in the UK.
Chris was really helpful and the item arrived in 3 days which was brilliant. Now I need to go work on my swing !
5

4 years ago

review by Barkster69 Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Product 10from 10,
Shipping 10 from 10,
After sales service, (top class). Highly recommended seller.
5

4 years ago

review by Smaller137 N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered the Leadbetter swing setter from the Playbetter
store late pm 6-28-12 and received product tuesday July 3rd.

Fantastic,Packed well and unbeleivable fast delivery.

Will order again from this merchant
5

4 years ago

review by Simonhalo R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

wait a week to learn that the shipment was not free as indicated in the order but cost $24 (for France) :(
2

4 years ago

review by Jpmellano Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Needed an item for a birthday gift on Monday but didn't place the order until late on Friday. Called their office at 6pm and got someone on the phone who said the last UPS pickup had already occurred for the day. After hearing my story, Chris (whose fitting title is "Director of Customer Happiness" - offered to drive the package to the UPS distribution center on his way home.

Package was dropped off at UPS by Chris and I'm now tracking it for a Monday delivery and a very happy birthday boy.

This is how the small guys compete with the big boys...You've gained my business for life.

Well done PlayBetter Store. Thank you!
5

4 years ago

review by Billyinphilly M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received excellent service from PlayBetterStore, expecialy from Chris.
2 items were missing from the package so he offered to send them back and since we also needed one extra piece, he took care of grouping the items for delivery. Everything was dealt with with professionalism and courtesy. I will order again from this site!
5

4 years ago

review by Claudelessard B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently contacted customer support regarding a technical issue with an item. Playbetter's staff agreed immediately to send me a new item and to reimburse the costs of shipping back the faulty item. Very efficient and client focused. I will purchase an item there again.
5

4 years ago

review by Deia9 S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I receved my Swingbyte all the way to Iceland last friday only 5 days after I order, and I give PlayBetterStore ***** stars for fast and good service, but the shipping price is too high.
5

4 years ago

review by Jonj405 C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I Received my merchandise 5 days after order. I was emailed conformation and a link to the ups site so I could track shipment. I had a very good experience.
5

4 years ago

review by Jimkrns H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I'm living in Quebec, Canada. I ordered this weekend from USA 5 golf training items and tonight, when I arrived from work....incredible...after less than 3 week days....they are in front of my door !! No trouble with duties, no delays...tomorrow I'm off and I will practice with all of them....Thank a lot and thank for your personnal care, I will do business again with you for sure and I will tell to my friends doing same things, almost better than nearest business!!
5

4 years ago

review by Dan2411 I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Playbetter.com Review

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