Purplebricks

3.9 / 5

Purplebricks

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3

Reviews

3.7

Social

5

Featured

5

Technical

Is purplebricks.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Twitter account found with large audience
  • Youtube account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 85603 reviews

Smart.Reviews

3.9

4 reviews

Mamma

5

3713 reviews

Reviews io

3

2 reviews

Sitejabber

2.67

3 reviews

Trustpilot

4.6

81881 reviews

Purplebricks.co.uk Review

Purplebricks are revolutionising the home moving process. Combining local knowledge with convenient online tech, you could save thousands when you sell.

Purplebricks.co.uk Customer Service Contacts

Last update: Tue, Sep 7, 2021 12:02 AM

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Purplebricks.co.uk Reviews & Complaints (4)

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delivery

price 1 /5

quality

refund

customer service

This is from my personal experience with this company around 2/3 years ago. Conned me into taking 'interest free, pay when completed' option - if you take this you need to use their solicitors, who in turn charge hundreds of pounds more to use than normal. Why? Because they pay a huge fee to purplebricks! The agent, and I'm not kidding here, actually left 2 potential buyers in the house, by themselves, to look around! BY THEMSELVES! You get a stream of rubbish coming from the agents about viewings, open days etc. However, the stream of potential real buyers is more an effluent flow of people trying to low-ball you on price. Avoid these people!
1

1 year ago

review by Ellicott W.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

I wouldn't necessarily put people off using them I'd just make sure you have full knowledge of what you are getting in to. They don't actively do any work on your behalf unless you pay all the extras! 1. There's no leaflets if you want a printed one its at your own expense i. E. your paper, your printer and your ink. 2. They do drag their feet when a sale is going through. 3. They don't have any financial motivation to actively work on selling your property as you pay for the service upfront. 4. You are tied in whether there's a sale or not.! 5. They do not follow up on any enquiries, you have to do all that yourself. 6. There's little to no personal service once your property is on the market. 7. They pop your advert on Right Move then wait! And wait! And wait. 8. They force you to use the solicitors that they are in 'financial bed' with. Not sure how this stacks up legally? READ THE SMALL PRINT!
2

1 year ago

review by Wanita J.

#delivery(2/5) #price(2/5) #quality(2/5) #refund(2/5) #customer service(2/5)

Told a third party my property was worth £20000 less than they valued it for. Totally untrustworthy.
3

1 year ago

review by R. Stephens

We found that this business has an active Facebook page with 27226 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.
4

by Smart.Reviews

Purplebricks.co.uk Review

Purplebricks are revolutionising the home moving process. Combining local knowledge with convenient online tech, you could save thousands when you sell.

Purplebricks.co.uk Customer Service Contacts

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