3.3 / 5
Trust Score
2.9
Reviews
1
Social
5
Featured
4.5
Technical
Is qualitymobilevideo.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- We found several negative reviews about this site
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Reviews Analysis
5
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Based on 5 reviews
Smart.Reviews
3.3
5 reviews
Qualitymobilevideo.com Review
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Last update: Wed, Mar 9, 2022 1:03 AM
There are some pics of my install at:
http://www.acuramdx.org/photopost/showgallery.php?thumb=1&cat=500&si=&perpage=12&sort=7&stype=&ppuser=22841
Thanks!
Paul Crisp
Update: Jan26, 2011, Contacted the store again because I still had not received the refund. I talked to Lorenzo. He told me that he would process a refund but they normally change a restocking fee. I don't feel that is fair since they messed up the shipment.
Update: Jan 27, 2011, Lorenzo has offered to apply the restocking fee towards another purchase and even a discount.I am now getting customer service. I am going to proceed with another order with them as I am now convinced that they want to make the customer happy. This was a break down in communication that has been resolved. I am revising their rating accordingly to met the current situation.
Received package: 1st impression, very poor quality, cheap vacuum formed/painted housing.
Bench tested it: It worked, but video quality was poor, sound was ok with wireless (no car noise to interfere with it yet).
Installed it: Video quality became worse with car running; banding on screen. Sound quality of wireless was horrible. After trying different AV input on unit, the screen blanked out and never recovered.
Warranty support: very friendly staff, told me just send it back and they'll send an exchange. Turned out to be a lie. I got the run around for a week or so and finally someone actually tested it after I kept pushing them on the return shipment. They told me it worked fine and suggested they will send it back to me. I knew this was going to be bad. Sure enough, I got it back and found it still didn't work.
Refund: Typical online store return policy 30 day with 15% restocking fee if not installed. It was past the 30 days and I had installed it. I already spent $21 shipping the lcd and dvd player back. Rather than risk losing more money on return shipping, I shipped the entire package back ($39) and had my credit card company request credit. Finally, got a credit minus 15% restocking for a grand total loss of over $150 and nothing no dvd system to show for it.
STRONG RECOMMENDATION: DON'T BUY ANYTHING FROM QUALITY MOBILE VIDEO.COM. This product had quality inspection stickers dating back 2 years which shows this thing had a very long shelf life, before being shipped to me.
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Qualitymobilevideo.com Review
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Checked fro tracking on 7/15/14 status "Payment - Received" "No tracking ifno"
Checked again on 7/16/14 same status, called left message.
Checked again on 7/18/14 "Order - invoiced" "No tracking info"
Called 7/18/14 turns out they were back ordered on 1 piece, asked why I wasn't emailed a status or called back. no answer. Only offer for a solution to their crappy customer service was to redirect the shipment back to themselves and give a refund.
FIRST AND LAST ORDER I WILL MAKE TO THEM, MAY BE LOWER THAN OTHERS BUT OTHERS HAVE BETTER COMMUNICATION AND SOMETIMES THAT IS WORTH MORE!!!!!
4 years ago
review by twcstransam