reliable-removals.co.uk

4 / 5

reliable-removals.co.uk

4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

4.8

Reviews

1

Social

5

Featured

4.5

Technical

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Reviews Analysis

20

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Based on 21 reviews

Smart.Reviews

4

20 reviews

Trustpilot

3.2

1 reviews

Reliable-removals.co.uk Review

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Last update: Thu, May 26, 2022 1:46 PM

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Reliable-removals.co.uk Reviews & Complaints (20)

2 teams over 2 days and both times they worked their socks off helping us move from old to new. A huge amount of respect to Peter, Reece & Jordan followed by Peter, Jamie, Jordan and Paul. Their knowledge of the job required and each other, their teamwork and easy yet professional manner towards us is the reason I would recommend Reliable Removals to anyone and everyone.
5

2 years ago

review by Emma C.

Pete and his team were absolutely amazing and professional. They were in and out of the old house by about 10:30am and set off to the new house. Everything was moved quickly and efficiently. Nothing was broken or damaged and they are extremely polite. Reliable definitely made our move less stressful and I can't recommend them enough. If you're considering using them, I would suggest you go ahead for your own peace of mind on moving day.
5

2 years ago

review by David Appiah

Cannot recommend higher enough, from when Dave came round to give us a quote to the day of the removal. Nothing was to much trouble on the day. Don't bother with other removal companies, Reliable Removals are the one's to use.
5

2 years ago

review by Happy G.

I was very impressed with the two men who moved us and I would recommend your company.
5

2 years ago

review by Derek Ringwood

I made a last minute booking and Reliable were very accommodating. The guys who moved us were punctual and professional moving all of our belongings quickly. Even when they realised we had a bit too much for the big truck they went and got another smaller van for those extra bits with no hassle. Much better than my previous removal company and much cheaper than Pickfords!
5

2 years ago

review by Andrea Wyatt

I was very impressed with Reliable Moving and Storage the two guys turned up about half an hour early on the day of moving and wasted no time at all then starting to load The only real problem I had was with my wardrobe which is quite old but it didn't worry they're removing guys at all they very carefully dismantled wardrobe to get it out of my house and then reassembled it at my new home perfectly and re-assembled superb job from start to finish I would highly recommend Reliable Moving Storage to anyone thanks guys superb job
5

2 years ago

review by Mr Harvey

From our first contact with the young lady in the office to the 3 lads waving goodbye at our new home everything was easy with Reliable. The booking/reservation system gave us confidence, when other companies would only accept a confirmed move date reliable pencilled us in as long as we could confirm the week before. Once we'd confirmed our move date everything was communicated brilliantly, we received a call the day before our move to make sure were ready and to let us know which crew would be moving us. The lads even called us on their way to our old home to let us know there was a little bit of traffic and not too worry as they were on their way! The physical move was made to look easy, nothing was too much trouble and when they had finished unloading the vehicle they even moved some bits around so that we had a bit of space to unpack our boxes. We've now unpacked and Reliable have collected all the boxes that we don't need anymore. Brilliant service by a "Reliable" company. Thanks again
5

2 years ago

review by Joseph C.

Reliable moved us from Southend to Devon in a two day operation. The lads were all very helpful, friendly and professional. Nothing was too much trouble for them. Everyone we dealt with was helpful and friendly and we would thoroughly recommend them to anyone, great team. Thank you Reliable.
5

2 years ago

review by Andy And

We moved on the hottest day of the year but the guys never complained & worked incredibly hard over 2 days inc packing. Couldn't fault them!
5

2 years ago

review by Anna Steinbauer

From my first telephone contact with Amanda, through the survey carried out by Dave who kept everything simple and clear - right up to shaking hands and waving goodbye to the third crew of our move, Reliable was exactly that! Professional, friendly, knowledgeable - patient (boy did they need to be patient) - nothing was too much trouble for Bill, Jordan, James, Will or Dan. They worked like Trojans and were amazing ambassadors for the company. The liveried vans and lorries were so clean they made Eddie Stobart's fleet look tired! We felt confident and secure in the care of this Premier company. Cost? Value? We paid £100 LESS than our last move almost 18 years ago! IF we ever move again - I won't hesitate to call on the most impressive famiily firm. I have ever encountered. Thanks again...from Fran and Stuart
5

2 years ago

review by Mrs Frances

The amount of furniture etc was underestimated by their own employee in fact it took 11 more car loads to clear even though we took some of the items ourselves several days earlier the firm tried to say it was because not all items were boxed but the very hard working delivery men showed us the lorry was full nothing else could be taken the fact that items were not boxed wouldnt have made any difference at all. Phone calls were not returned as promised. Even though i told the firm the home phone would be cut off to use my mobile they insisted on trying the home phone then sending an email to an address which also was not to be used (luckily i could still use the email). The phone staff were rude. Wouldnt recommend unless you want damaged items. (Safety can only be assured if you use their packing service) Dont pay for the insurance it does not cover items unless the lorry or van is in a road accident. Overall I would not recommend.
1

2 years ago

review by Annemarie Shuttle

We have used this company 3 times over many years (even when we moved abroad) and with all the logistics involved in that, based on their pricing, can-do attitude and the courtesy displayed by their removals team, I think they would be hard to beat. We recently moved over a 2-day period of torrential rain, very cold temperatures and strong winds and, despite this, they kept going, especially when the gazebo had to be reinstalled in the appalling weather conditions. All in all it was a positive experience, the removals team had a can-do attitude and were a credit to the company. We do not hesitate in highly recommending Reliable Removals.
5

2 years ago

review by Kimberley Harries

Excellent service, very friendly guys who couldn't do enough to help me out even when we were late receiving the keys they offered to help move bits about once it was all in to ensure that I had what I needed to get me through my first night.
5

2 years ago

review by Nicola Sanchez

A truly professional organisation, It was a very difficult move from France but the two staff were very helpful and good. The situation made worse as the police would not allow the van into the village - but it is France! They also had two very long journeys. Second time I have used them & they did not disappoint. Would definitely recommend. Margaret (Belarga)
4

2 years ago

review by Deleted User

We used the services of this company over 12 years ago and once again we could not have asked for a better team. They were very, respectful of our property and belongings, polite & courteous and very obliging. Cannot thank them enough for helping make our move smooth. We shall definitely be contacting them again in a couple of years when our house is ready.
5

2 years ago

review by Deleted User

Very professional and courteous service from the day the assessor came round to quote to the actual move on the day. The guys that moved me on the day were really efficient..And made me laugh a lot which made a very stressful day actually enjoyable! Reliable were recommended to me and I can see why...And now it's my turn to recommend !!
5

2 years ago

review by Jo W.

We used you on 29th Feb to move and we had Lee and three other lads. All the guys were very professional and friendly and made our move a pleasure. All were absolutely outstanding and had the lorry loaded and unloaded from old house to new by around 12.30. Couldn't recommend you guys enough. Thank you so much. Joanne and Bryan - Stanford le Hope
5

2 years ago

review by Joanne Eaton

Our move from Essex to Herefordshire was made stress free by Jamie and Scott, they were especially helpful with some problems we had and sorted them for us. Would recommend Reliable Removals to anyone. Dave please give our thanks to Jamie and Scott. Regards Viv and Peter
5

2 years ago

review by Peter Tarbard

I’d like to thank Reliable for all their help and excellent service the day I moved ... the lads where extremely helpful and careful with my possessions and so quick ...... packed up and ready to go in less than 2 hours - they also collected a large item from another address for me ... everything was ready and waiting at my new address.... I couldnt recommend them highly enough ..... they made what can be a very stressful day run smoothly without any worries thank you very much Merry Christmas and all the best for the New Year Cathy ..... May 2018 Braintree, Essex
5

2 years ago

review by Cathy Saunders

I don't do reviews but this deserves one. In our eyes , a complex move from Essex to Cornwall over 3 days. To reliable just another day. Great value for money , an exceptional team and first class from start to finish. All we can say is a huge thanks to Bill and the team for everything. I can't recommend them enough!
5

2 years ago

review by Duncan And

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