2.5 / 5
Trust Score
1.5
Reviews
2
Social
3
Featured
4.5
Technical
Is renparts.co.uk legit?
- Several trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- We found several negative reviews about this site
- Instagram account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
22
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 4 authority websites mentions and 0 mentions in other websites
Based on 92 reviews
Smart.Reviews
2.5
22 reviews
Reviews io
2.62
69 reviews
Trustpilot
3.7
1 reviews
Renparts.co.uk Review
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Last update: Mon, Sep 5, 2022 3:00 PM
I was sold parts that were incomplete and incorrect.
I spoke on the telephone to a member of staff (dom) who said they understood what I needed and I even gave serial numbers and part numbers. Clearly informed that I needed complete parts (I have proof to show this is what I asked for)
Incomplete parts arrived missing important brackets and mounts and not one but two incorrect radios.
When I asked for the missing part I was given an attitude and told they would collect everything the next day. This was impossible as I was away and not had time to repack. Still they ignored me and are refusing to accept return for the wrong parts.
I’m £145 out of pocket and have now gone through my bank to recover funds.
Absolute joke of a company and immature staff who ignore you.
Please feel free to ask for the proofs I have screenshots and pictures as well as emails.
#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5)
#refund(1/5)
#refund(1/5)
#price(1/5)
#refund(1/5)
#delivery(1/5) #refund(1/5)
#price(1/5)
#quality(5/5) #refund(5/5)
#refund(3/5)
#refund(3/5)
#delivery(3/5)
#refund(3/5)
#delivery(3/5)
#refund(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 4 authority websites mentions and 0 mentions in other websites
Renparts.co.uk Review
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Renparts answered my advert with offering Wheel (Spare) Current wheel 225/45R17 for £73.50. What they sent me was a space saver, numbered 135/80R17, clearly not what I was looking for. And at a price you may expect to pay for a recycled proper wheel, not a recycled space saver.
I contacted them, they tried to tell me this was what I had ordered, but after I made clear it was not they agreed to have it collected and issue a refund. They didn't issue a refund
I never heard from them until I chased it up. They claimed to have sent a courier, but I didn't see one. They then said that if I wanted a refund I would need to return the space saver. I paid £14.40 to have it returned to them and received a refund. But it meant I had to pay £14.40 for their mistake. I had offered tto dispose of the space saver for them but they demanded it be returned if I wanted a refund.
I have written to Trading Standards about them.
1 year ago
review by qbfan
#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5)