Plumbing Drains Water Cleanup Roto-Rooter

4.1 / 5

Plumbing Drains Water Cleanup Roto-Rooter

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3.7

Reviews

3

Social

5

Featured

5

Technical

Is rotorooter.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • Instagram account found but audience is small
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

8

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 76 reviews

Smart.Reviews

4.1

8 reviews

Mamma

3

13 reviews

Sitejabber

3.56

9 reviews

Trustpilot

2

46 reviews

Rotorooter.com Review

Roto-Rooter Plumbing and Water Cleanup service is the 1 plumbing and water restoration company Count on us today Call 1-800-768-6911

Rotorooter.com Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 4:14 AM

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Rotorooter.com Reviews & Complaints (8)

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delivery

price 3 /5

quality

customer service

on-time

Dont waste your money, Awful, thieves and rip off company, they gave me a 4 hours window to come (which is a long time to get off work and wait for them and said they will call with a 20 minutes heads up but will be closer to 4pm as I am their first to start for a technician ( a non-licensed plumber) who will start at 4pm, they called 4 pm and said the technician is on his way, 7pm I am still waiting, 8pm I called them, she said 13 minutes, no show for another hours, when he finally showed up he said he had started working at 6pm and does not know why the dispatcher said he is on his way at 4. When I call talking to the dispatcher is just like talking to a wall, they have been taught a bunch of lies to tell every customer. They write nonsense on their invoices in order to void the warranty. I used them 3 times, every time giving them the benefit of a doubt, same lying and cheating every time, the y have done the same to quiet few of my friends as well. The technicians are all on commission, (that is why they do not give you price ideas over the phone), when they show up they will try to sell you as much nonsense and price jack up as they have been trained. They will add many unnecessary items to the work that needed to be done. I realize they are in business to make money, but how about some honesty. Horrible company, DO NOT WASTE YOUR MONEY.
1

3 years ago

review by Michael N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Michael S Chadtain the technician was very knowledgeable he explained step by step what he was doing. He also gave me advice & tips. As a female you always worry are they doing the right thing. I could not have asked for a better technician to do the job. Thank you Michael.
5

3 years ago

review by Carmen P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

roto Rooter came in November 2013 to put in a sewage pipe from the house to the sidewalk and in doing that they took out the frame of my plant box around the tree, laid boards across my plants like they just didn't care, I called Bill Brunk (who is the Supervisor over the men) and I told him what they did to my plants, he said that he was going to tell them to come out to my house to correct the matter, recently they came back and and was to fix the boards around my tree to secure my plants but instead they killed three of my plants, took some of the dirt from inside the plant box and put more dirt in my yard, the dirt from November 2013 went down and now it is like a mound of dirt. They will not answer the phone, or messages that I leave so I can't get this straight. Can you help me?
2

3 years ago

review by Diane W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Exploding cold water faucet on our garden tub in the master bath on a Sunday morning. After discovering the mess and turning off the water, called RotoRooter for an emergency visit. The RR plumber arrive quickly, was very competent with a great personality. Fixed the problem, explained what happened, and also called a Renovation expert to give us an estimate on repairing the downstairs ceiling. We will call RotoRooter everytime we have a plumbing problem (hopefully, not too often though!) RotoRooter, 524 Wilkes Rd., Fayetteville, NC.
5

3 years ago

review by Stephen O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would not recommend this company! They came to our house twice and the problem was still not fixed. They charge you triple what they quote you and don't even fix the problem! My dad and I found and fixed the problem within an hour! Please read reviews on Yelp, Better Busn Bureau, Yellowpages. These tactics seem to be the norm for this company! Don't fall for their scam!
1

3 years ago

review by Loir M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bellevue, TN - I had a water heater leaking and leaking into my neighbor's condo, so I need help fast. My own home warranty company messed up and couldn't find a plumber to get to me that day, so I called Roto-Rooter and Robert Sparks showed up in record time! He was not only knowledgeable and excellent at what he does, but very honest, friendly, kind and easy to talk to. Roto-Rooter is a great company and Robert is one of the best plumbers I've ever had and I have had quite a few at my condo over the years. Thanks Roto-Rooter and especially Robert! :)
5

3 years ago

review by Nicole W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had called this company to hook up my tankless water heater to my natural gas line. They did an excellent job by ensuring everything was done properly and making sure it was safe. Although they did go over the original time frame and cost were exceeded it is still better to be safe than sorry and I am glad I chose them.
5

3 years ago

review by Loretta D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We found that this business has an active Facebook page with 38542 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
4

by Smart.Reviews

Rotorooter.com Review

Roto-Rooter Plumbing and Water Cleanup service is the 1 plumbing and water restoration company Count on us today Call 1-800-768-6911

Rotorooter.com Customer Service Contacts

No contact details for this company.

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