3.9 / 5

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score









Is legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





AI declined reviews



Based on 4325 reviews



6 reviews



100 reviews



4219 reviews Review

No description for this company. Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:39 AM

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price 1 /5

customer service 3 /5

I purchased the Salter kettle from Lidl, after two weeks in use I noticed a burning smell , it consequently stopped working , having misplaced the receipt I took the kettle back to Lidl who exchanged the item less than a week later again I noticed a burning smell and the kettle stopped working . Again I went back to the store but was told they could no longer help me and I was advised to contact Lidl head office. I was curious so I googled reviews for this product and realized I was not the only one who had experienced burning then the stopped working

3 years ago

review by Konni

This company do Not deal in customer care at all they are a utter disgrace ,brought a small pan off them 18 months ago had to go through another company who deals with customer issues first then all the photos bearing in mind it’s a Life Time guarantee receipt a bit faded but keep wrapping ect that pan was in...bottom line wouldn’t do a thing been going on for ages....Do Not Buy Anything From Salter other reviews say it!!all!!!

3 years ago

review by U. X.

Purchased the SALTER rose gold edition toaster - as per the other reviews, it developed a burning smell after about 2 months of use. I contact SALTER under the guarantee and was told to take the issue up with the original retailer. Very disappointing service from what used to be a great brand but now is little more than cheaply produced, over-priced trash.

3 years ago

review by G. V.


I purchased a salter 3in1 snack maker, Thank heavens it was through Amazon. I plugged it in and followed the instructions carefully to produce I think the best two waffles I have ever eaten. HOWEVER I then reloaded again following the instructions. I waited for the steam to stop it didn't instead it turned to smoke, I immediately disconnected from power. On trying to open the unit it fell apart, all the plastic parts had melted including the plate retaining clips. I contacted Salter Customer Service the next morning who could do nothing except suggest I return the item to the retailer. Contacted Amazon, no problem the unit was returned the following day. This is why I shop at Amazon. On reading the reviews I understand that this is not the first time this has happened with regard to the Salter 3 in 1b.

3 years ago

review by Bryan Longstonehull

#customer service(3/5)

I recently purchased the Salter EK2649RG Pyramid Kettle from Lidl. I initially noticed a slight burning smell from the kettle but took it to be the finish settling in, After a few days the product stopped working, unfortunately I no longer had the receipt so decided to investigate, on removing the bottom housing I observed that the wiring was in contact with the housing and had burned a hole through. I decided to advise the company of the issue as it might have been of interest to them and I could not return it but their best response was that because I had opened it the guarantee was void, no apology, no interest that may have improved the process just the get out of jail card..."You opened it" Best avoided.

3 years ago

review by Deleted User

We found that this business has an active Facebook page with 13603 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.

by Smart.Reviews Review

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