Sarraf

3.7 / 5

Sarraf

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

3.3

Reviews

2.5

Social

5

Featured

4.5

Technical

Is sarraf.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Gemone Diamond
gemonediamond.com
5 5

Trust score (5/5)

Find the most precious Diamond Jewelry at Gemone diamonds. If you want an outstanding and eye-catching piece of jewelry, Gemone Diamonds is the name you should vouch for. Gemone diamonds has a variety of natural Diamond luxuries like engagement rings, wedding rings, promise rings, earrings, bracelets and hip-hop jewelry at rock bottom prices. The best thing is that from any location in the world, you can spice up your style with the excellent products from Gemone Diamonds.

SuperJeweler superjeweler.com
5 5

Trust score (5/5)

Shop SuperJewelercom today for diamond engagement rings wedding bands promise rings diamond studs and more at the lowest prices online

groovelife.com groovelife.com
5 5

Trust score (5/5)

Groove silicone wedding rings change the game with their breathable patent pending air grooves, two part design, comfort fit, & low profile. Learn More

ritani.com ritani.com
5 5

Trust score (5/5)

Watch Gang watchgang.com
5 5

Trust score (5/5)

watchgang.com

Chrono24 chrono24.com
5 5

Trust score (5/5)

chrono24.com

Blingit blingit.se
5 5

Trust score (5/5)

10 000 smycken vskor och klockor frn fler n 60st knda varumrken Mer n 140000st njda kunder prova du med Vi lovar Er snabb leverans p 1-2 dagar

beckertime.com beckertime.com
5 5

Trust score (5/5)

Winsor Bishop winsorbishop.co.uk
5 5

Trust score (5/5)

Shop Online at Winsor Bishop Jewellers for the finest Engagement Rings Diamond Jewellery Swiss Watches and Pearls 0 Interest Free Credit and free Next Day Delivery on orders over 500

Jewlr jewlr.com
5 5

Trust score (5/5)

jewlr.com

Based on 60 reviews

Smart.Reviews

3.7

30 reviews

Knoji

4

26 reviews

Sitejabber

5

3 reviews

Trustpilot

3.7

1 reviews

Sarraf.com Review

Gold chains 14k gold chains 18k gold chains diamond jewelry wedding bands and many more gold jewelry selections at Sarraf Jewelry With great service and great prices choose Sarraf as your online jewelry store

Sarraf.com Customer Service Contacts

650 South Hill Street #728, Los Angeles, 90014

Last update: Fri, Feb 9, 2024 3:49 PM

Write a review

Point: Average

Review sarraf.com

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Sarraf.com Reviews & Complaints (30)

I ordered "Italian Diamond Cut Rope" chain from Sarraf. Its website clears states the chain was "made in Italy". The chain I received only stated purity but not country of origin. I returned it, and requested made in Italy chain that I originally ordered.

I received the replacement that Sarraf sent, and was breathless for awhile. They had simply stamped "Made Italy" on the same chain. The stamp was done in such a micky mouse manner, even 5-year-old could see that it's fraudulent.

The sales associate, "Kevin" admitted that they stamped country of origin on the same chain. He said, they receive chains in a big rolls, and Sarraf, in its stores, stamp country of origin, not manufactures in Italy.

Retailers stamping country of origin on products cannot be legal. I'm returning it, Sarraf, however refused to credit back shipping. I will be contacing authorities about this.

Sarraf cannot be trusted.
1

3 years ago

review by Neochris R.

I ordered a 14kt solid gold curb link chain bracelet 23.40 grams, 10mm, flat, 8" online. The Bracelet was $875.00. The chain is not hollow or overlaid. It arrived exactly on the due date in a stylish red box. I signed for it from UPS. I am very happy with this bracelet. It is exactly as described and very handsome and shiny. It’s marked 14kt on both ends. I am very satisfied with this company and will most likely do business with them again. In addition, I was able to track it easily via the UPS Website from the e-mail sarraf.com sent me. I felt at ease from the beginning of the transaction all the way to its arrival. I took the time to read several different review sites of sarraf.com before I ordered from them and noticed there were several people that complained about this company, however, I took a chance and on doing business with them and am very glad I did. Thanks a bunch Sarraf! Sarraf is a legitimate business and not a fraud.
5

3 years ago

review by Israeltekhelet H.

I bought 4 rings (one platinum, 2 yellow gold and one white gold) from Sarraf.com in LA. In addition I bought an 18k golden necklace. The rings are all brand products at a low price. Also the necklace is of great quality.
The service has been good for every purchase. One ring had to be replaced due to some damage, a new ring was purchased and the old one was credited after return within days!
They were very helpful in meeting tight delivery deadlines and order changes.
I would definately purchase from Sarraf again!
5

3 years ago

review by Koosalbers C.

At first I thought it was a great site: easy selection, decent prices, and reasonable delivery time... however, upon selling it I discovered that the 14k gold chain was worth about 1/100 times less than I bought it for since it was actually made of silver. Never buying from here again.
1

3 years ago

review by Shadylamp M.

Purchased a 14k 10g solid gold bangle from them for my fiancee as a birthday present. When I received the item and weighed it, it was only 7g. Thats a 30% and $100 difference. Company has not responded to my email and there is not enough time to find a replacement elsewhere before the date arrives. Also, don't be deceived by the free 2-day shipping. It's useless when they don't fulfill the order for 5 days. Will be contacting my credit card and better business bureau. False advertising.. stay away!
2

3 years ago

review by Mb500 M.

Never received item even after a week of waiting and my credit card was billed the same day the order was placed. After contacting them 2-3 times still having rec'd a refund or the chain I ordered. Very dissatisfied, won't order from this company again.
2

3 years ago

review by Terrylsmith12 S.

Wait roughly two weeks to receive merchandise and expect weight in grams to be 1 to 2 grams less then advertise. Good luck with your purchase, call them not email with complaints you will not hear from them with emails. Honesty should be a must when selling goods to customers no exceptions!
2

3 years ago

review by Jpalrao R.

Ordered a white gold 24 inch 14k chain on Friday, arrived on Tuesday, amazing since I am in Australia!!
The chain was exactly as described, the price was excellent, way less than anything similar here and it went through customs with no additional duty payable, Bonus.
I will be shopping with Sarraf again. And suggesting to all my friends to look at their website before purchasing here.
Delighted.
5

3 years ago

review by Keiras K.

I have bought a pair of 14k solid rose gold hoop earrings for christmas and I have received them very quickly BUT, after wearing it for some months the earrings got tarnished and a yellow gold color comes through.

I have contacted Saffar Jewelry Inc. with this problem by email on 10-04-2014 and 14-07-2014 without receiving ANY REPLY!

The earrings were not cheap and I had to pay huge customs charges and now I'm stuck with ugly color earrings.

You are warned NOT to buy at this company, they are SCAMMERS! With no customer service at all!

Item nr. IHE02570-14KR
Description: 14k Rose Gold 2.5mm High Polish 70 Mm Hoop Earrings
1

3 years ago

review by Sarraf Jewelry

Ordered a 9" 18Kt custom hand made chain for an ankle bracelet. Since it was a hand made item it took longer to come but boy was it worth the wait...the workmanship was excellent and the bracelet is a beautiful one of a kind piece.
I will definately continue to shop with Sarraf and refer my friends to do the same for quality and value.
5

3 years ago

review by Sarraf Jewelry

Ordered a 14 kt Rose Gold 2.5mm Spiga Chain 20". Initially, when I received it I was satisfied. After wearing the chain for three months, the links separated and upon closer inspection the majority of the links were cracked. To add injury to insult, these links were not solid gold as advertised but merely flattened, and rolled gold filament. Honestly, I knew I was taking a risk when purchasing gold online. IT IS TOO GOOD TO BE TRUE! Avoid this company like the plague. They would not refund my money although the advertised weight and description were not accurate. They sent me some B.S. gold box chain as a replacement and then refused to respond to my complaints or acknowledge their fraudulent practices. These people are an absolute joke! Next time I'm in L.A. I've got a score to settle. In case anyone would like to get in touch with these crooks, here's their info:

Sarraf Jewelry, Inc.

650 South Hill Street Suite 728
Los Angeles, CA 90014
Phone: (213) 612-4690
Contact: Mehran Sarrafzaden - President
2

3 years ago

review by Sarraf Jewelry

When I ordered this 5mm 950 Platinum Comfort Fit Wedding Band on Dec 30 the website said it was in stock and would ship 2nd day air the next day however I did not receive it until Monday, Jan 12.
Upon receipt the ring arrived in a nice box and looked good. However the fit is quite loose. I will have to have it adjusted. Also, more importantly, the weight is off by 0.5 grams. The description on the website stated that the weight would be 9.3 grams but it is only 8.8 grams. Since I calculated that the cost and hassle of return shipping would be more than the price of the missing metal (~$20) I did not request a return. I wouldn't like to think that Sarraf's counts on this for every purchase and intentionally slightly shorts each purchase but...all the reviews I read of Sarraf said to weigh your purchases and that they would be light. They were right. Shop with caution.
1

3 years ago

review by Cindyjordan P.

I received today my order : the chain 20 inches bought 5 days ago on the web. All is perfect and the service very Quick. I am living In Saint Nicolas near Québec Canada. I will buy again from Sarraf!
5

3 years ago

review by Lavaguedelamer E.

I recently Ordered a 10k 3mm gold necklace. I read various negative reviews after placing my order. My advice is do not pay any attention to them. I ordered a quality piece of jewelry and that is EXACTLY what I received. The craftsmanship and quality are second to none. The weight is exactly as advertised. It was definitely the best price out there and arrived at my door in two days at zero cost to me. I would HIGHLY recommend and will be doing buisness with them again.
5

3 years ago

review by Timothy77 O.

After only 6 months one of the stones in my 14k wedding band fell out and the ring looks horrible without it. Okay, it is 14k solid gold but with zirconia stones. When I inquired about getting the stone replaced, a guy named Avi returned my email and pretty much said too bad, not our problem now. Whatever, I still paid a lot for what I got and did not expect it to fall apart so soon. Oh, he did say they would replace the tiny zirconia if I mailed the ring back along with $50. NO way am I going to send them money for something that should not fall apart so soon, let alone 50 bucks for a tiny zirconia. I suggest you NEVER buy from Sarraf.com or you will be stuck with poor quality junk that they do not stand behind. Be safe, buy locally. I will certainly never buy from them again and will never recommend them to anyone.
1

3 years ago

review by Maddoll B.

I purchased online a mans 24K gold ring. Smooth transaction. Highly recommend!
5

3 years ago

review by Boyd1546 Q.

I was very pleased with my purchase of 14k gold gemstone ring. I intend to be a long time customer.I have 3 other pieces on my wish list that I will be purchasing very soon.
5

3 years ago

review by Jwsayre49 L.

I am not sure why so many of the reviews for Sarraf are negative. I bought 2 baby bangle bracelets from them in solid 14K gold
and they are amazing. I received discounts on both orders and they were sent 2nd day air without a shipping charge. I received the discounts without even asking for them and the price was well below the market average prior to the discount. I suggest that you be the judge. Do not listen to the bad reviews as I feel they are exaggerated. I also do not pay attention to reviews where people have horrible grammar and simply unbelievable spelling errors. OMG. You are writing a review so pay attention to the way you write it. How can the review be credible if one can hardly make sense of the content.
Buy from Sarraf if you want quality products with the best prices. I wear these bracelets and am complimented all the time. It's hard to find smaller bracelets if you have thinner arms as I do. I love the way they are not overwhelming and elegant.
I will purchase again.
5

3 years ago

review by Daltun O.

I wanted a 7.5” 14k yellow gold “Gold Nugget” style bracelet, (17mm;34 grams) for less than $2000. And that’s EXACTLY what I received, for $1702.

The piece is BEAUTIFUL! The item arrived in a lovely bracelet box, appropriate for gift giving; the weight matched the Purchase Order, the item listing on the website and the promotional literature. The closure on the bracelet matched the description and the photos. I had no reason to call Sarraf Customer Service about my purchase. I also recommended them to my husband for his purchase of a gold item, and he saved considerable money.

When I was shopping for my bracelet, the jeweler I usually purchase from did not carry “Gold Nugget” jewelry, telling me that the style is “Dated”! (Did no one ever tell them that the CUSTOMER IS ALWAYS RIGHT!!??) I have the same issue with my hairdresser...wait, my EX-hair dresser...when I told her how I wanted my hair cut, she said “Oh, you don’t want THAT, it’s SO 1980s!!!” Yes, and your point is? She became my EX-HAIR DRESSER when I walked out of her shop with a 2017 haircut I hated!!
Back to my POINT...my LOCAL JEWELER quoted me “a 7.5” 14k yellow gold “Gold Nugget” style bracelet, 17mm and 34 grams for $4299 plus 7,5% sales tax. He also handed me a “Tear Sheat” which had other sizes and widths...which...by the way, was the SAME page that Sarraf.com displays when you pull up “Gold Nugget Bracelets”.
5

3 years ago

review by Dameillyadillya B.

I bought a rope chain came 1day late but took 2a jeweler said it’s authentic sarraf said it weighs 25.7 grams weighed 24.2 not bad except it came a day late when I had got the 1 day shipping
4

3 years ago

review by Teenagekidwithbling Y.

Sarraf.com Review

Gold chains 14k gold chains 18k gold chains diamond jewelry wedding bands and many more gold jewelry selections at Sarraf Jewelry With great service and great prices choose Sarraf as your online jewelry store

Sarraf.com Customer Service Contacts

650 South Hill Street #728, Los Angeles, 90014

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with