SDL Solutions

4.4 / 5

SDL Solutions

sdlsolutions.co.uk
10 Reviews
4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

4.2

Reviews

4

Social

5

Featured

4.5

Technical

Is sdlsolutions.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • Twitter account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

10

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Based on 10 reviews

Smart.Reviews

4.4

10 reviews

Sdlsolutions.co.uk Review

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Last update: Mon, Sep 6, 2021 8:33 PM

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Sdlsolutions.co.uk Reviews & Complaints (10)

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delivery 4.3 /5

price 4.8 /5

quality 5 /5

refund 4 /5

customer service 4.7 /5

Great customer service and support.. Driver that delivered my wood pellets was excellent helped my partner unload as we live in not very accessible place.. Definitely recommend and very reasonable price cheapest arround and great quality thank you
5

3 years ago

review by Joanne Lunt

#price(5/5) #quality(5/5) #customer service(5/5)

Just had my first order and first class customer service where even a small problem in my case was no problem at all. Had 5 ton delivered so hopefully will last me over the winter but I will certainly be returning to SDL for my next order. Keep up the good work.
5

3 years ago

review by Paul Anderson

#customer service(5/5)

Placing my order was excellent! However I explained the property layout with great care and was very disappointed with the drivers attitude and the place where he chose to dump my order! Right in front of the horses field gate !! We had great difficulty moving them ! This was unnecessary and unhelpful what a shame as we had a tip for him which he didn’t get !
4

3 years ago

review by Janette Salmon

My 2nd order DSL and again a no show from the haulage company. However the customer service is brilliant I got the delivery cost refunded immediately. They now have their own delivery man. He turned up on the day organised,was polite and efficient Hopefully next time will have him and they will get 5 stars
4

3 years ago

review by Yvonne Dunning

#delivery(4/5) #refund(4/5) #customer service(4/5)

Easy to order online and very good price so I’ve stocked up for the winter. I liked the fact this was a UK produced pellet which are much superior to the pellets from Eastern Europe. Confusion with delivery of second pallet ordered but rectified very quickly. Rate highly and will order again in future. Thanks.
5

3 years ago

review by Y. O.

#delivery(5/5) #price(5/5)

Pallet arrived on due date, only downside was that the promised notification call an hour before delivery did not happen resulting in the pallet being left in the wrong place and all had to be manually moved.
4

3 years ago

review by I. Z.

#delivery(4/5)

Product arrived well packed and secure. SDL now have their own in house delivery service . Due to road works he was delayed and could only get his lorry within 50 metres of the house. he then had to push the pallet truck down the road collecting grit and the wheel which then ended up marking our paved driveway. It was not his fault in fact I was concerned for his safety unloading it first of all and then pushing the pallet truck that distance. I did contact SDL about this direct and suggested that as with other logistics companies they should invest in a powered pallet truck that will take out the significant risk of manually unloading a ton of pallets from the back of a lorry . So far I have received no reply from SDL. Overall though happy with the product.
4

3 years ago

review by Anthony Greenaway

#delivery(4/5)

Good delivery service price for the pellets at the time was competitive but the delivery charge for each was expensive even if buying 4 full pallets it would be good if a discount on delivery was offered
4

3 years ago

review by Terry Hewson

#delivery(4/5) #price(4/5)

SDL Solutions are now my preferred Biomass Wood Pellet supplier. Produced in the UK as a byproduct of the timber industry and not trucked from across Europe. They also consistently have the lowest prices and the personal service from your local sales rep. I only wish the pallet delivery companies took more care of the wood pellets. Highly recommended!!
5

3 years ago

review by Andrew Wood

#delivery(5/5) #price(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Sdlsolutions.co.uk Review

No description for this company.

Sdlsolutions.co.uk Customer Service Contacts

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