solarthermuk.co.uk

4.8 / 5

solarthermuk.co.uk

4.8 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.8 / 5

Trust Score

4.9

Reviews

4

Social

5

Featured

5

Technical

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Reviews Analysis

32

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Solarthermuk.co.uk Review

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Last update: Thu, May 12, 2022 9:31 AM

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Solarthermuk.co.uk Reviews & Complaints (32)

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price 5 /5

quality 5 /5

Big thanks for such professional service in supplying and fitting Solar Energy equipment last november (2021).
Matt, Benny and Jude from Silvercrest (Solartherm) have just left us after fitting our solar panels, battery and hot water cylinder timer and we wanted to say how impressed we have been with their fantastic work ethics. Everything was slick and smooth, all equipment was protected at each stage of handling. Everything has been fitted in an incredibly professional and competent fashion. All wiring and trunking looks well tied in and tidy. All mess/packaging/debris was tidied up as they went. All 3 guys were courteous and respectful at every stage.
We couldn't be happier with the fitting process, and the lads who provided it. Thankyou ALL for your support throughout the whole process to the office staff too. Really impressed.
Bernie and George Gatt
May 2022, whole team have been helping us to get the most out of our system. Can't speak highly enough of them
5

2 years ago

review by MoiraBerniegatt

#price(5/5) #quality(5/5)

We chose Solartherm UK to install a Hybrid Heat Pump, due to the positive feedback we saw on Yell from previous customers. We found them to be cheerful, reliable, efficient, helpful and overall a very pleasant firm. We are very happy with the level of service received. Thanks Solartherm UK.
5

3 years ago

review by Rachel Walker

I have had solar panels installed by this company and I would have no hesitation in recommending them to anyone. The job was completed at a good price and in the timescale promised. The installers arrived promptly were polite and left no mess. The product is working well. Thanks again
5

3 years ago

review by David Poole

#price(5/5)

Solartherm fitted our original system around the end of 2010, of which is still working perfectly. We have since had the Wonderlux home energy storage system fitted and 8 additional solar PV modules. Great service and a professional outfit.
5

3 years ago

review by Vicky Patel

Installers were meant to use care & scaffolding on our roof...they used neither and subsequently denied damaging & breaking roof tiles....other issues took a long time to complete. Our roof still leaks! BEWARE their sales patter.
2

3 years ago

review by JOHN WOOLMER

An excellent service from start to finish. It started with a very detailed emailed quote with fully costed options with benefits and limitations fully listed and links to other sites for my further information and investigation. This was followed by a detailed site visit with my needs and preferences fully consulted and met. The installation team was on time and very neatly done even at the expense of extra time materials and effort to ensure the best possible finish. After completion there was a full inspection tour of the installation and instruction on safe operation and control. If you want the best service and quality you need look no further. I do recommend Solartherm UK to all.
5

3 years ago

review by Wendy Moore

#quality(5/5)

Great advice from rep helped us decide on the best solar panel system for us and offered easy ways for us to pay for the system. install and service was first class. would have no hesitation to recommend them to friends and family.
5

3 years ago

review by joanne

I must say Solartherm UK is the best solar company . The team is very helpful and they do solve all our problems quickly.Thank you .
5

3 years ago

review by Kelly Walker

Five stars for Solartherm UK team.Recommended.
5

3 years ago

review by Tanya Harding

Solar panels and a Wonderlux solar battery just came into effect in yesterday’s power cut. Only out for 30 mins or so, but it’s fairly regular. We had power when our street didn’t. Very impressed.
5

3 years ago

review by Alisha Ali

I must say that Solartherm UK does offer very good services .Recommended.
5

3 years ago

review by Amy Rogers

I am very impressed with the services offered by Solartherm UK. Five stars.
5

4 years ago

review by Donna Carr

My husband Bob contacted Solartherm UK for a quotation for heat pumps and within a week the team came for installation.Great and prompt service.Well done .
5

4 years ago

review by Jenny James

Our inverter failed about 6 years after the installation. The company that installed the system had gone into liquidation and we had some trouble finding another company to replace the inverter. We were very fortunate to find Solartherm UK who responded very quickly to our request for help. All members of staff that we spoke to were helpful. The work was carried out soon after we contacted them and the installers were very competent. I would wholeheartedly recommend this company.
5

4 years ago

review by Amanda Smith

I have used Solartherm UK for the installation of solar panels and heat pumps . Great work
5

4 years ago

review by Martha Jones

My husband James contacted Solartherm UK and the team helped us . We must say great team and they are very helpful indeed.
5

4 years ago

review by Helen Woods

I am very happy with the service from Solartherm UK. Nice and helpful team.
5

4 years ago

review by Mary Lewis

Solartherm Uk have taken away the worry today of having a solar panel system that was totally underperforming. I accept we never bought the original system as it came with the house we bought, but it was installed when the rates were very high, and we had the transfer of ownership from the sellers. They said it had never worked from the off, and the installer my planets had since gone bankrupt.
5

4 years ago

review by Amanda Walker

If you are looking for a reliable Solar Energy company, you won't find better than Solatherm UK. No hard sell, or fancy prices, just good sound advice, and value for money. Our Tesla Powerwall was supplied, and expertly installed, and the workmanship was outstanding. Highly recommended.
5

4 years ago

review by Kyle Hall

#price(5/5)

We expected Solartherm first thing in the morning but we were told on calling the office they had been diverted to an emergency repair. Rather frustrating to say the least, however they did thoroughly redeem themselves with their workmanship (hubby was on their shoulder all day) and I was sent a not so small bouquet of flowers. Very impressed.
5

4 years ago

review by Wendy Moore

Solarthermuk.co.uk Review

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