The Tailor-made Ski Specialists Ski Independence

4.6 / 5

The Tailor-made Ski Specialists Ski Independence

4.6 Great
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4.6 / 5

Trust Score

5

Reviews

3

Social

5

Featured

5

Technical

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Reviews Analysis

24

reviews

vs

0

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0%

NON VALIDATED REVIEWS

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Based on 142 reviews

Smart.Reviews

4.6

24 reviews

Mamma

5

118 reviews

Ski-i.com Review

Offering 25 years of exceptional tailor-made ski holidays to Canada the USA France Switzerland Austria Italy Japan Expert advice ABTA ATOL protection

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Last update: Wed, Nov 3, 2021 11:48 AM

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Ski-i.com Reviews & Complaints (24)

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delivery

price

quality 5 /5

customer service 5 /5

on-time

The booking of our ski holiday for 2019 was handled very efficiently by the Ski Independence staff and we look forward to our winter break. The staff were very friendly, welcoming and obviously knew their ski centres!
5

3 years ago

review by Steven L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is our 4 th consecutive trip with Ski I. I always speak to the same member of staff, and if he isn’t available then someone else helps immediately.
An example of how things should be done!
Thanks Craig and all at Ski I!
5

3 years ago

review by Megan I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Have used Ski Independence for a few years now as they have the right quality accommodation in a good spread of places & the staff really listen & get to know you so recommendations are truly bespoke. You can call in a year later & they are straight on it without having to repeat basics easing your decisons.
5

3 years ago

review by G. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Having decided where we wanted to stay, when we chatted to the representive and told him our needs he pointed out that another accommodation would suit our needs far better and was in fact cheaper.
5

3 years ago

review by E. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have used Ski Independence for many years now and always get first class, reliable, friendly service with a personal touchfirst class service
5

3 years ago

review by Rob P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Craig dealt with our initial enquiry very efficiently and had a quotation back to us within 24 hours. He assisted us to refine it and when we were happy with the detail he confirmed the booking. Nothing was too much trouble for him and he checked back with us a couple of times while he made enquiries.
The whole process was quick and easy.
5

3 years ago

review by Duncan J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Organised a fantastic family ski holiday for us on 24 hours with everything covered off. Excellent customer service
5

3 years ago

review by Jamie O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have worked with Aodhan for years and he always makes my life so easy! Thank you! I know my large group bookings are not the easiest.
5

3 years ago

review by Louise O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I rang for the new brochure and ended by booking a holiday for next year! Knowledgeable staff, very helpful and respond to queries promptly.
5

3 years ago

review by Jean H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really fantastic experience - Alistair's knowledge is brilliant, really helped me understand what I should be looking for, and ended up spending several hours on various calls with me answering questions, going to all sorts of details. Has filled me with confidence & I can't wait to fly out for our first Ski Holiday.
5

3 years ago

review by David D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service over that past few years booking one or two ski holidays per year through Aodhan. All have been complicated with a disparate group all with different requirements but nothing has been too much trouble for Aodhan. Thougroughly recommended.
5

3 years ago

review by David S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As always with the staff at Ski-I, who I've been booking our ski trips with year after year for nearly 20yrs now, I receive 5* treatment and they always accommodate to our various requests.
5

3 years ago

review by Maryann Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the second or third time I have booked and it's great to have everything taken care of.
5

3 years ago

review by Richard E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We dealt with Craig to book a long stay holiday in the US. It has been a very good experience, very professional, and he has searched out a very competitive package for us. Very pleased with our experience so far and we are looking forward to our trip next year. Many thanks to Craig for his hard work.
5

3 years ago

review by Lynne I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As a family/friends group, we have always used Ski Independence to arrange our ski trips - since the very first time in 1994 when we had an amazing time in Vermont. They are so knowledgeable, have great advice and are always 'on it' to bring you the best deals, in the best resorts around the world. We wouldn't go anywhere else. Ski Independence are the best. This time around, Craig was aware that we needed a budget-conscious family trip over Christmas and he has arranged the PERFECT trip for us. We can't want to go and are extremely grateful for the advice given from someone who has been to the resort in person. Thank you!
5

3 years ago

review by Lisa M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Iona was very helpful and friendly she took details of our dates where we wanted to stay and hotel details, she sent us an e-mail then given us a quote. I got back and spoke to Craig who also was very helpful and friendly to confirm our holiday
5

3 years ago

review by M. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Second year I’ve used them. Excellent service from start to finish!
5

3 years ago

review by Christina X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Was really impressed with Iona's understanding of what we were looking for and she was always quick to respond to any queries.
5

3 years ago

review by Rhian X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using Ski Independence for years - excellent service.
5

3 years ago

review by G. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Karen Anderson, who has been advising me for many years, is knowledgable, patient and helpful, dealing with questions and offering advice.
5

3 years ago

review by John C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ski-i.com Review

Offering 25 years of exceptional tailor-made ski holidays to Canada the USA France Switzerland Austria Italy Japan Expert advice ABTA ATOL protection

Ski-i.com Customer Service Contacts

No contact details for this company.

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