Office Cleaning Sunshine Coast Commercial Cleaners Sunshine Coast
3 / 5
Trust Score
2.8
Reviews
1
Social
5
Featured
3.5
Technical
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- Many trusted websites are linking to this site
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- This website has existed for less than 3 years
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Reviews Analysis
4
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Based on 4 reviews
Smart.Reviews
3
4 reviews
Sunshineecocleaningservices.com.au Review
Office Cleaning Sunshine Coast Best-rated company for bond cleaning commercial cleaning Sunshine Coast across Australia Our office cleaners Sunshine Coast offers the professional office cleaning services Stay safe from Corona Virus Keep it clean
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Last update: Wed, Mar 9, 2022 2:17 AM
#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Sunshineecocleaningservices.com.au Review
Office Cleaning Sunshine Coast Best-rated company for bond cleaning commercial cleaning Sunshine Coast across Australia Our office cleaners Sunshine Coast offers the professional office cleaning services Stay safe from Corona Virus Keep it clean
Sunshineecocleaningservices.com.au Customer Service Contacts
No contact details for this company.
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When I first booked with Sunshine Coast Eco Cleaning I told him my Dad moved out to a nursing home & that his house is old with many marks on surfaces & dirty stuff in the cupboards. I also listed by SMS many items I wanted cleaning, such as the fridge, both sides of windows where safe, etc, and that it is furnished. He replied with a price. I booked his company a few weeks later & repeated to him my requests that he already had on text.
I paid $700 ($695) for a combined Sunday clean & Monday Morning Carpet Clean
The carpet cleaners didn`t turn up for the Monday clean. I got a text shortly beforehand saying they will be "a bit late" and arrive at 3pm. "A bit late" meaning 3.5 hours late. I was annoyed as I especially asked for a morning clean so It would dry in time for unpacking at night. I had all my goods in boxes, and they and furniture both packed up high on tables. When it came to 3.10pm I texted asking where the cleaners were, to which I was told they are postponed again to 3pm the next day. His excuse was that I hadn`t confirmed the first postponement, but he never actually asked for a confirmation of 3pm, he merely stated they will be there at 3pm. So its understandable that I swore at him. I demanded he arrange other carpet cleaners for that day as the law & Consumers Affairs requires, as I my stuff was moved and I could not wait until the next day. He suddenly offered 11am the next day, but. I told him to repay me as I need to book another carpet cleaner for today who is reliable. He has ceased communicating & has not refunded me. I warned him that I would take his theft to police, Consumer Affairs, Google, & various other public institutions who might cause his business worse long-term reputation damage than the money he saved from deceiving me. This doesn't seem to bother him.
As for the house clean, he kept arguing with me by text how dirty the house was, about what should not be cleaned, and about my furniture. His cleaners ended up not cleaning many things and of the things they did clean they missed many areas. When booking the clean on the day I reminded him that the house is old, furnished, & that the main issue is all the marks on the walls and doors and the muck is in the cupboards, to which he replied "everything in the house will be cleaned". But his one miserly acceptance of the extra items we initially agreed to was to clean the outside of the downstairs doors instead of just the inside. I asked him since then to send his workers back to clean the missed areas, but he hasn`t replied. It seems he doesn`t want to take responsibility.
So here are some things they missed:
Skirting boards; Desk drawer sides & behind, The laundrey cupboard,; Piping and Base of toilet, Entire clothes cupboard area in back bedroom, Various spaces in cupboards with roach poo & eggs not all wiped,; Kitchen door handles; Low ceilings, Brick window rests, Various patches on walls not attempted; Balustrades along stair case all dusty; Gumption powder left over surfaces and not wiped off. + Fridge etc
I wish I had read these bad reviews beforehand which have some similar stories. Also, many 5 stars reviews here are from people are fellow Indian, and 1 time reviewers, so you can make up your mind about that. 1 star review from me for the cleaners being friendly & working hard on what they actually did clean, rather than 0 stars. He will likely argue with this just like he has with the other bad reviews, but my words are verifiable by text, email & photo.
3 years ago
review by Glenn N.
#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)