thesolarcentre.co.uk

4.3 / 5

thesolarcentre.co.uk

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

3.3

Reviews

5

Social

5

Featured

5

Technical

Is thesolarcentre.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

9

reviews

vs

0

AI declined reviews

0%

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Based on 690 reviews

Smart.Reviews

4.3

9 reviews

Trustpilot

4.4

681 reviews

Thesolarcentre.co.uk Review

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Thesolarcentre.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:41 AM

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Thesolarcentre.co.uk Reviews & Complaints (9)

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delivery 1.7 /5

quality 1 /5

refund 1.7 /5

customer service 1.7 /5

A repeat purchase of a Truro light as it is an excellent product. The light arrived within time stated, well packed again and is now lighting up my garden with the others previously purchased very effecively. I highly recommend this company and it’s products.
5

3 years ago

review by B. M.

AVOID AT ALL COST ! Worst company you may ever come across.... forget any customer service , forget any refunds as they just don’t do them. Charge you for next day delivery with no intention of sending them next day delivery. And to hide behind covid as a reason for such bad service.. you really should be ashamed of yourselves.
1

3 years ago

review by D. D.

#delivery(1/5) #refund(1/5) #customer service(1/5)

Purchased one of their more expensive lights but it failed to function just after the warranty period so I purchased the same item and that failed within the warranty period, I tried to contact them numerous times (phone line inoperative due to Covid, understandable) when one of my countless emails was eventually answered I was told I would receive a refund immediately, which never happened. Again after numerous emails I was informed that I wouldn't be receiving a refund because I had purchased through eBay from their own eBay shop. Not happy, avoid.
1

3 years ago

review by H. L.

#refund(1/5)

I purchased 12 Avon Up and Down solar wall lights in April. I had 2 fail with water ingress which were eventually swapped but were a different colour to the 10 I had left. I have now had another 4 fail with the same issue of water ingress and getting no response despite emailing and calling. Calling often leads to a answering machine only. Appalling quality and customer service.
1

3 years ago

review by Andrew Chapman

#quality(1/5) #customer service(1/5)

Can’t put a google review on they have somehow stopped it. Ordered something that was allegedly in stock! Paid for it as well as extra for speedy delivery. Only to find out two days later NOT IN STOCK TILL NEARLY 6 WEEKS LATER! They are a total disgrace. Please please to not be taken in by their promises on the website.
1

3 years ago

review by Harvey Scott

#delivery(1/5)

Bought 12 mini London post lights about a year ago. They worked great throughout last summer & now only 5 are still working. The other 7 all have rust on their soldered joints & wont come on - not very watertight then. Their website says 30 days warranty - errr no, this is England, so 52 weeks warranty. Either way, mine are now nearly 13 months old & have not survived one winter. Great for southern climates but for UK, no.
2

3 years ago

review by Kb J.

BUYER BE AWARE WHEN DEALING WITH THIS COMPANY WEB SITE SAYS FREE DELIVERY BUT WITHOUT YOU KNOWING ADD £9.99 FOR DELIVERY AND TAKE MONEY FROM YOUR CREDIT CARD ITEM ADVERTISED AT £19.99 COST ME £29.98
1

3 years ago

review by Malc Wayne

#delivery(3/5)

I purchased two Chester up and down solar lights, and was very disappointed with the products, which I understand are made in China. They had an IP rating of 44, but were not at all water resistant. If it rained they would not come on the next night and I had to press the on buttons again on the solar panels for the lights to function. In fact one of the lights had a cup full of water in it after a couple of days! I returned the lights to Solar Centre and obtained a full refund. The customer services lady, Suzie Fraser, was very helpful, but the products which I received were not fit for purpose. Buyer Beware!
1

3 years ago

review by Harry T.

#refund(3/5) #customer service(3/5)

We found that this business has an active Facebook page with 8997 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Thesolarcentre.co.uk Review

No description for this company.

Thesolarcentre.co.uk Customer Service Contacts

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