zoom2u.com.au

4.7 / 5

zoom2u.com.au

4.7 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.7 / 5

Trust Score

4.8

Reviews

5

Social

5

Featured

4

Technical

Is zoom2u.com.au legit?

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  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • Facebook account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • This website has existed for less than 3 years
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Wire Transfer Fee

Based on 39 reviews

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Zoom2u.com.au Review

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Zoom2u.com.au Customer Service Contacts

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Last update: Wed, Mar 9, 2022 2:08 AM

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Zoom2u.com.au Reviews & Complaints (30)

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delivery 4.8 /5

price 5 /5

quality

customer service 4.6 /5

on-time

Called with a maximum 90 minute pick up in Brisbane for delivery to Canberra. Package was collected very swiftly, and was delivered to me before the estimated time with very clear tracking available.
5

3 years ago

review by Kevin O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had a time sensitive urgent delivery and I found Zoom2u the best courier service I have used. The customer support was outstanding and the delivery driver was extremely helpful and polite.
5

3 years ago

review by Suz H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed a last minute delivery with a tight pick up time. Great customer service from start to end. I will definitely use again. The driver called me to double check the package was correct before he left the pick up point.
5

3 years ago

review by Justin Keenan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed a banner to be picked up from Melbourne, from a company called Exponet, my initial contact was with Jean from Zoom2U/Freight Match and she answered all of my questions in short time and with accuracy.
There were quite a few problems with Exponet which I won't go into, and then with NSW fires, but Jean made things easy for me and the pickup/delivery eventually was not a problem.
As a result of her amazing customer service, I made recommendations to other people picking up their banners too, and hopefully results in more business for Zoom2U in the future.
I will continue working with this awesome company.
Thank you Jean for your amazing service.
5

3 years ago

review by Otreum R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

With late notice 2.15 pm had bag picked up from Brisbane and delivered to Gold Coast 4.55pm. I don't believe traditional courier could have done this. . Will use again when required
5

3 years ago

review by Ian V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My first time using this service, as we were desperate to have a package delivered next day. We called at 4.15pm for an overnight delivery, which needed to be interstate by 11.30am. Excellent service, the package was collected at 4.35pm & delivered at 11.20am the next day. Fabulous, nothing was too much trouble. They also had a website tracking facility, so we knew exactly when the package was delivered. Excellent.
5

3 years ago

review by Andrea R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed an urgent same day delivery for a small parcel, they provided several quotes, I picked one. The package was picked up and delivered as stated in the quote. I couldn't ask for anything more.
5

3 years ago

review by Ben G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We arranged a three leg courier delivery for signatures at two different locations. Whilst the driver was fantastic, professional and friendly, the booking system made errors and when contacted customer service they advised it was just the booking description and was all correct. The driver however was given wrong leg information first and arrived at wrong address causing us delays as he had to travel an hour back to us to collect documents which is the error with booking I had previously rang to discuss. Have used before with no issues on a similar style booking.
2

3 years ago

review by Tekocean M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I needed a medical package picked up within 40 minutes before the business closed and delivered the same evening. Had my package 1.5 hours after I called! Great customer service!
5

3 years ago

review by Kelly S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Pick up in Heidelberg and dropped off to city in just on an hour could not fault this service was excellent would definitely recommend to any one who needs courier.
5

3 years ago

review by Gary And

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Called 3:30pm, contracts Sydney to Perth overnight.
$170, plus a $40 premium immediate pick-up.
Courier on-site within 30min. Delivery at 11:30am next day.
Expensive, but that's good service. Call center efficient and helpful.
5

3 years ago

review by Sam W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I really was not able to pick up a parcel for myself today but found Zoom2u and received great end2end service from all members of your team. Thanks!!! So Professional.
5

3 years ago

review by Rosadelia1958 Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our passports were stuck in Sydney at the Russian embassy, we needed them urgently for our holiday. Zoom2u were very helpful and efficient and got them where we needed.
Thank you.
5

3 years ago

review by Jo B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fast on time
Other companies were charging over priced zoom2u were cheap and on time tracking was easy to understand got here few hours earlier then expected so happy with the service recommendation to everyone that need interstate courier
5

3 years ago

review by Rae O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Once I made the booking my parcel was collected and delivered within 1 hour. The platform is very simple to use and the tracking features are great which is helpful when shipping work documents.
5

3 years ago

review by Zac K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great tracking info and arrived earlier than expected, very efficient, excellent service only 1 working day from syd to Perth, very happy indeed, thanks very much zoom to you, will recommend to everyone
5

3 years ago

review by Mhopp N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Trish from Zoom2u went out of her way to help us get a large number of deliveries out very quickly - not easy at Christmas time. She and Sam (the driver) really went above and beyond.
5

3 years ago

review by P. Castleman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Had an order that HAD TO BE DELIVERED from Sydney to Brisbane by the end of the day!- NO EXCEPTIONS! Used the chat feature to look at options and get instant quotes. Was able to organise collection and delivery as well as co-ordinate with the customer. Fantastic company and a great product.
5

3 years ago

review by Greg J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Package picked up in time and delivered well within the 3 hour time frame.
Tracking Information about package on its way and delivered excellent.
Will use again in the future. Thank you.
5

3 years ago

review by Ann V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used this service twice for pickup and delivery within the Sydney metro area. No problems at all. Items were picked up on time and delivered on time. Happy customer. Recommended.
5

3 years ago

review by Joanna E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Zoom2u.com.au Review

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