ZTE USA

I bought a ZTE Max thru boost, I have had the worst issues ever! Screen glitches, I get the same text 5 times sometimes, I don't get some messages and when I took it to the store I purchased it from she reset it and said you should just use your upgrade since you have had the phone for 4 months! Um no stop selling junk how about that! Or even better replace the junk your store pushed to be the best and it's the worst! Don't buy a ZTE Max

It was cheap but worked albeit terribly for a month. Calls unintelligible, website browser never optimized. Terrible battery life, display like a 70s LCD watch. Then I dropped it on pavement and the screen shattered in a hundred pieces. I laughed out with joy as it gave me the excuse to buy a better phone.

**this is a review of the company, not of their phones** On July 15th i ordered a Blade Max View (+ case) for $164.23. The sales associate assured me it would arrive in a week. I did not receive an order confirmation within 24 hours, so i contacted them directly to receive one (red flag #1). I then waited... and waited... and waited for the order confirmation (free shipping through ZTE is FedEx 2-day. After contacting the chat support multiple times, i was put in contact with a manager that promised me that she would get back to me with a shipping number by the end of the day (Monday, July 22nd). She did not. The next day, I request a refund and am told that, even though the item had not shipped, even though i had paid the money, they could not process a refund. They then shipped the item anyway (which i immediately returned to sender via contacting FedEx directly). I have still not received my money, even though ZTE has received the phone they shipped as of the 29th of July.

Bought a ZTE Firefox phone on E bay- payed for it. Well it came without any firmware-so the phone turned on/off. I have spoken via 25 customer service reps in China- all promising the firmware- of course none have done anything at all. E bay cares even less. lately I have been in contact 5 months later with Lilly from ZTE in China- and still no phone that works. No any recourse in site. People- please save your $$$$- buy something here in the USA. At least you won't have a bunch of people constantly lying to you-and you'll get your money's worth. This company is awful- it maybe a giant in China-but in the USA they are a dud. Bunch of cheaters and liars-why not- your here they are in China what can you do once they have your $$$-????

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