Abakus Direct

3.9 / 5

Abakus Direct

abakusdirect.co.uk
11 Reviews
3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3.7

Reviews

2.5

Social

5

Featured

4.5

Technical

Is abakusdirect.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

11

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Based on 1520 reviews

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3.9

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Abakusdirect.co.uk Review

Purchase quality sofas chairs furniture online direct from the manufacturer Save buying directly from Abakus Direct Free Delivery included

Abakusdirect.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 2:19 AM

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Abakusdirect.co.uk Reviews & Complaints (11)

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delivery 4.3 /5

price 5 /5

quality 5 /5

customer service 4 /5

on-time

delivery was 10 days and got. phone call from customer services letting me know and confirming everything. the sofa is good for the price and service still normal during lock down. so happy ordered a second sofa from them.
5

3 years ago

review by Leslie Sibanda

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First class goods and first class delivery excellent value for money too well pleased with the swivel chair
5

3 years ago

review by Paul

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered on the Wednesday and took delivery on the Friday. Can't fault the process. Excellent service despite the Corona lockdown
5

3 years ago

review by Mr H from Bolton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really impressed would highly recommend, order settee on monday, was delivered on the Thursday of same week will use again. Thank you Guys
5

3 years ago

review by Mr Real

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered my sofa on 28th April and the website says it would usually be delivered within 6 working days, I’ve had the payment confirmation but no dispatch one, haven’t been told if there is any delays due to the Pandemic and I tried phoning and could not get through. I specifically chose this company for the fast delivery as I’ve moved into a brand new place, now currently living without a sofa and it’s frustrating! I do expect me to change this review once I actually receive the sofa but it’s just frustrating not knowing when it’s coming!
2

3 years ago

review by Sophia Giles

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Was told they would dispatch my order so delivery would be 1st April, Rang up the day before to be told it was going to be the week after, to ring again today to be told they shipped it but delivery wont be until 12th April at the earliest... Do NOT buy from these people as their story always changes...
2

3 years ago

review by Tamara Johnson

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Product was terrible and was found to have a scratch returned it and was given a full refund in 3 days, the customer service is all can praise
2

3 years ago

review by Mr Ian miller

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Not really any confirmation of order or emails, sofa was damaged in transit, only noticed when driver gone, on that note though staff very helpful and swift on replacement and all friendly, if not damaged would be a 4
1

3 years ago

review by Rich Woodman

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Our new sofa arrived today by DX courier as we live in Scotland. Really pleased with it. From the very start the guys at Abakus (mainly through facebook chat) have been really helpful and worked with us to delay our delivery due to our house move being delayed. Super quality and service. The delivery guys at DX were also great! Werent allowed into my home due to Covid19 but instead worked with me to slide the sofa in through the front door for me to slide into the livingroom! Very happy customer!
5

3 years ago

review by Sch

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

ended up having my sofa sent in two pieces on two different days because one half was sent somewhere else or something apart from that no problem
2

3 years ago

review by Becky

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Abakusdirect.co.uk Review

Purchase quality sofas chairs furniture online direct from the manufacturer Save buying directly from Abakus Direct Free Delivery included

Abakusdirect.co.uk Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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