AFerry

3.6 / 5

AFerry

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

2.8

Reviews

3

Social

5

Featured

4.5

Technical

Is aferry.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

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Based on 49830 reviews

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3.6

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Aferry.co.uk Review

Compare prices for all the ferry companies and all the routes See all the latest ferry deals AFerry The Worlds Leading Ferry Website Save money today

Aferry.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 1:41 AM

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Aferry.co.uk Reviews & Complaints (3)

I made a RETURN booking with AFerry for the 2nd May and understandably It was cancelled due to COVID 19. AFerry offered a refund VOUCHER but only for the OUTWARD journey. Apparently they are treating it as two separate bookings which they were not. How am I supposed to use the return booking when I have not travelled there? I understand that if I had booked directly with Brittany Ferries both journeys would have been credited and a cash refund would have been available. I will never use AFerry again! DO NOT TRUST YOUR MONEY WITH THESE PEOPLE!
1

2 years ago

review by Deleted User

I purchased tickets from Aferry to travel from Japan to South Korea.

When I purchased the tickets from Aferry I MADE SURE to read all the information provided to ensure that I wouldn’t miss the ferry.

In regards to the departure of the ferry, they gave me only two pieces of information.

1. Ferry’s departure time 12:30
2. It was mentioned in this exact wording “Check in is at least 90 minutes prior to departure.”

Based on this vague information. I turned up at the ferry desk at 12.12 and was refused to board the vessel. A laminated sheet of paper was shown to me by the ferry staff which said “Check in time: 10:30am-12:10. Check-in closes 20 minutes prior to departure"

Even though I was only 2 minutes late and it was physically possible for me to board the ferry the ferry company would not let me board.

The information Aferry provided was vague and not even correct. Check in time started 120 minutes before departure (not 90) and ended 20 minutes prior to departure. This CRITICAL information was NOT given to me by AFerry. A cut off time for boarding you would think is important?

When I book train, plane or bus tour tickets etc this information is always provided. But with Aferry, apparently it's ok not to tell people about this.

I have sent several emails to Aferry asking for a refund but they are saying it’s my fault.

This situation obviously caused me enormous grief as I was stranded in Japan for an extra night and my contact was waiting for me in South Korea to pick me up from the ferry terminal.

I booked the tickets in advance to save money and now I was forced to pay more than double to book tickets on the more expensive ferry the next day.

AFerry you are NOT the worlds leading ferry website, you are a sham, dodgy company with no consideration for the damage you cause to people through your lax business practices and it will come back and hit you in the head one day and I'll be laughing. You can still refund me AFerry and avoid the bad Karma before it's too late.
2

2 years ago

review by Badlytreated58717 I.

We found that this business has an active Facebook page with 15688 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Aferry.co.uk Review

Compare prices for all the ferry companies and all the routes See all the latest ferry deals AFerry The Worlds Leading Ferry Website Save money today

Aferry.co.uk Customer Service Contacts

No contact details for this company.

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