airgunwarehouseinc.com

will make it short and sweet don't buy air guns warehouse Inc. they are very undependable and have more excuses Carter's got pills I ordered a order from them this summer and still didn't receive it going into winter I e-mailed them many times. By the way don't bother calling them because they do not pick up their phone very sad that shows they don't care. Anyway I placed two orders with them and did not receive either one of them after repeatedly e-mailing for updates. They just came up with another excuse that they're out of another item that they presently had in stock. Any good replicable company would always put stock aside for their orders so they can ship out. But not them. JJ that responds to e-mails obviously doesn't care enough about their customers to do anything to resolve a problem. I have ordered from this company in the past and got the same thing but I thought it was a fluke boy was I wrong. I will post an e-mail from them see how heartless they are. Beware.



Per your request we have canceled your order.
Sorry we were not able to meet your needs at this time
JJ






--------------------------------------------------------------------------------
From: "[email protected]"
To: [email protected]
Sent: Sunday, September 23, 2012 9:42 PM
Subject: Re: ORDER #: 86828




Dear Sir I am very disappointed with the quality of service that your company represents along with this e-mail is a copy of original e-mail that I sent your company. I have already authorized you to ship immediately when supplies are in stock yes it has been over 30 days this this last e-mail no fault of mine. Obviously your company does not do an adequate check on backorders and what you are selling out the door and that you should be putting on hold for your valued customers. The only thing that I can say about this and it probably means nothing to you. You have lost a valued customer. Please cancel all my order I do not want to do business with your company. I will shop somewhere else for my order.! I will review your website and your communications and post them on the web. Have a good day.Todd Byam




Thank you for getting back to me on the orders that I placed on order number 87399 cancel this order and refund all monies.
On order number 86828 keep this order valid and send when in stock if this order takes longer than August 1, 2012 please e-mail me again with an update.
Thank you Todd BYAM

I've checked your order and see that we sent you an email back in July letting you know your order was in stock however since you had placed your order over thirty (30) days we needed your authorization to charge your credit card.
Since you never responded, we could not ship your order.

Since that time, a couple items have now gone on back-order;
Py-P-627 - Beeman .177 Cal, 8.4 Grains, Pointed, 500ct - has an Estimated in stock date 09-26-2012
Py-P-969 - H&N Coppa-Spitzkugel .177 Cal, 7.56 Grains, Pointed, Copper-Plated, 500ct - has an Estimated in stock date 10-03-2012

If you still want this order, you can respond to this email giving us authorization to charge your account. You will also need to let us know if you want to wait for the two items listed above to come in stock or if you want us to remove those items and ship your remaining order
We will wait your response on how you want to proceed.
JJ

I recently purchased a $13 item from Airgun Warehouse. The way their site is set up, I was not told shipping costs until AFTER I completed the PayPal transaction. This resulted in paying $11 shipping for a $13 item! I IMMEDIATELY emailed, called and left a message, and responded to the order confirmation email stating my wish to cancel this order and NOT TO SHIP. I again called and emailed 3days later since I recieved no reply. At 4:25pm, they finally responded with this:
"We did not get this email until today when we returned to work from the Holidays and this order had already been processed and shipped out today by FedEx."
I never recieved a call or reply to my requests for a return and refund.
DO NOT BUY FROM!

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.