3.9 / 5
Trust Score
3.4
Reviews
3
Social
5
Featured
4.5
Technical
Is appliancemaster.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- We found several negative reviews about this site
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
13
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Based on 203 reviews
Smart.Reviews
3.9
13 reviews
Trustpilot
1.5
190 reviews
Appliancemaster.com Review
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Last update: Wed, Mar 9, 2022 3:15 AM
They ordered a part for a washer that i didn't need and the Technician said i would have my refund in 2 to 4 days. This never happened and since then, they continuously make excuses for sending me a refund check. iIve called and emailed them approx 20 times, including their President, who shared his email on their website, and still have gotten nowhere with not 1 return call or email.
I would never recommend this Company to anyone as they are dishonest and never follow-up
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I called Appliance Master right away thinking I would need to take another day off the following week. To my delighted surprise I was asked if 2:30 THAT DAY was convenient! The service person showed up exactly on time. He was very courteous, identified the problem quickly and did the repair
I was truly delighted with the whole service experience. I will be recommending Appliance Master to my friends
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
We called Appliance Master and asked for help. The friendly scheduler took down the Model number of the fridge and dispatched a repairman who arrived the next day.
The repairman "Tom" was very knowledgeable and diagnosed the problem quickly. He explained the problem and ordered the needed parts, a control board and a fan motor immediately using his on-line note book computer. Several days later he replaced the parts and like magic the refrigerator came back to life.
Tom and Appliance Master can handle any appliance problem in my opinion. They are very fast and explain all of the options needed to make an informed repair/replace decision. I recommend them without hesitation. Thank you Appliance Master! Ivan Raupp
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
ApplianceMaster refused to refund my deposit on the back-ordered parts that hadn't even arrived yet. They insisted this was to compensate them for a "diagnosis" fee, when in fact their diagnosis was incorrect.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Dave was knowledgable, helpful and efficient.
I would recommend him to anyone.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Appliancemaster.com Review
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1. technician arrived late (which might be beyond his control)..so not a big issue but I would expect punctuality from a reputed company.
2. After he opened up the dryer, he found the problem and wanted us to pay >200$ for a door switch for fixing it. That is expensive but again I can not argue as on the spot, they can tell you what they like.
3. we decided not to fix the dryer and told him to wrap up the dryer machine and paid him money for his visit. Once he left we noted strange noise in the dryer and obviously he did not close the machine properly. When we called him to mentioned this, he showed his disappointment and it sounded like he was upset because we decided not to fix it...But remember we did pay him for his visit...i was surprised by his professional behavior..but he did come back and finished his work..
I would not recommend use them again!
3 years ago
review by Bhan
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)