Ben Smith Appliance Specialist

3.1 / 5

Ben Smith Appliance Specialist

3.1 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.1 / 5

Trust Score

4.5

Reviews

1

Social

1

Featured

4.5

Technical

Is bensmithappliancespecialist.co.uk legit?

  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Mostly not trusted websites are linking to this site
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

11

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 109 reviews

Smart.Reviews

3.1

11 reviews

Trustpilot

4.8

98 reviews

Bensmithappliancespecialist.co.uk Review

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Last update: Tue, Sep 7, 2021 7:15 AM

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Bensmithappliancespecialist.co.uk Reviews & Complaints (11)

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delivery 5 /5

price

quality

customer service 5 /5

on-time

Ben came exactly the time he said he would, fixed the appliance very quickly and efficiently, seemed very knowledgeable and friendly.
Would thoroughly recommend.
E Driver
5

3 years ago

review by Ernest Driver

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

He gave plenty of advice in advance about how to safely let him in during this pandemic. He arrived in full protective gear and kept very safely in social distancing measures. He was very quick and efficient- we discussed the issue prior to him coming so he was prepared with the spare part to fix the oven there and then! Only niggle is we were given the impression he would be arriving in the morning around 11am and he came closer to 2pm and we were unable to call him to determine a better time scale. Otherwise fab job and would definitely recommend.
5

3 years ago

review by Nancy Banana

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Nice genuine man, gave good advice will use his services again in future. Many thanks
5

3 years ago

review by Susan Hodd

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service.needed cooker urgently as just moved to new property, delivered same day as ordering from Hastings to us in Langney. .
Product working great so far, highly recommend this company
5

3 years ago

review by craig stuart

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First time we have used Ben and we won’t be using any one else in the future. He was excellent, friendly,helpful and professional. Sourced us a new washing machine, sorted out delivery and installed it. It’s a fully deserved five stars. Many thanks Ben
5

3 years ago

review by Margaret Simons

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have only experienced Ben's service once so far when my washer/dryer broke down. He responded very quickly (same morning) with a replacement which I am very pleased with.
I have no hesitation in using his services again.
5

3 years ago

review by Garry Bignell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ben fitted a washing machine door for me yesterday after my 3 year old pulled it off. I am completely overwhelmed by his kindness and generosity as he went out of his way to find me a second hand door and did not charge me for the part or his time! It took just 1 minute to fix and I am so happy! Full PPE worn and very friendly and professional. I will certainly call Ben if I have any other appliance problems!
5

3 years ago

review by Becki

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Brilliant, fixed the oven on the day he came round and very friendly
5

3 years ago

review by Samantha Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ben recently fixed our Belling gas cooker repairing two of the hob gas rings
that would not light and replacing the entire grill which had not worked for
some time. Everything was repaired efficiently and without fuss. Ben came
when he said he would and the level of customer service was exemplary.
Charges seemed reasonable for the work done.
Ben even returned on his day off when the electrics to the entire cooker
failed a couple of days after his visit. He repaired a fuse problem that was
nothing to do with the repairs he had carried out just a coincidence that it
happened around the time of the repair. Done again without fuss. Thanks for
that.
Would highly recommend this company if any of your domestic appliances need
repair. We will definitely use again; but hopefully we won't have to!
5

3 years ago

review by Kevin Q

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve had to call out Ben 3 times, for different things, over the past 3 years. Each time the service has been excellent. Very friendly, helpful and reasonable pricing.
5

3 years ago

review by Daryl John Devlia

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 410 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Bensmithappliancespecialist.co.uk Review

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Bensmithappliancespecialist.co.uk Customer Service Contacts

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