Bassetts Online

4.9 / 5

Bassetts Online

bassettsonline.com
8 Reviews
4.9 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.9 / 5

Trust Score

5

Reviews

5

Social

5

Featured

4.5

Technical

Is bassettsonline.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

8

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0

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0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites

Based on 201 reviews

Smart.Reviews

4.9

8 reviews

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4.8

193 reviews

Bassettsonline.com Review

Over the last 40 years we have become an award-winning plumbers’ merchant with 16 branches covering every county in Northern Ireland

Bassettsonline.com Customer Service Contacts

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Last update: Fri, Nov 12, 2021 2:14 AM

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Bassettsonline.com Reviews & Complaints (8)

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delivery 5 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

I recently purchases the sanitary and accessories from Bassets in Lisburn for an ensuite and Main bathroom makeover.
First the attention and service was really excellent to include a visit to my home to measure and discuss and plan the design.
Bassetts provided a full range beyond my expectations to supply what I required, sourcing and providing bath wear which was not in their showroom. They have a full range of catalogues and will provide virtually anything to meet the customers dreams.
Delivery was 100% with no items missing or no items requiring replaced. The have a great relationship with plumbers. They also followed up on every detail to ensure we were satisfied. Great supplier.
BTY They provide the best ever cup of Coffee in their showroom while you sit back and pick all of your lovely sanitary wear. Oh and they are very competitive in pricing!!!! Great Quality too as they assured me they only sell from reputable suppliers. Happy picking.
5

3 years ago

review by Mary McPeake

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Brenda of the Portadown branch helped us with our entire project of a new build. I cannot praise her work enough. Everything was covered from design to performance to practicality. I can walk away confident that I have the best quality products for us and our budget. Brenda was more than helpful, with numerous emails and telephone conversations to ensure we got exactly what we wanted. Her experience and knowledge in every brand is so vast, if we had a question she had the answer. I will be returning to pick out tiles in the coming months. 5 stars!
5

3 years ago

review by Maria

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Martin Strutt is a first class manager and cant do enough to provide the customer with the products needed at the right price.

Thanks Martin.
5

3 years ago

review by Shane Doherty

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent customer service from Tracey, she really knows her stuff and made it very easy for us to find a new shower.
5

3 years ago

review by Mr Michael Hamill

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed a new oil burner as my present one is twenty nine years old, as a keen diyer I usually do everything myself, your two guy's on the counter at your Mallusk store were very helpful in helping me choose a replacement.
They recommended the Riello Burner RDB 2.2. 21/26 KW which suited my needs, it was also on special offer.
Your sales guys were very knowledgeable explaining in detail the advantages of a new burner would make to my central heating system.
After studying the instructions, I found it straight forward to install and pleased with the results, send the guys my regards for great customer service.
5

3 years ago

review by Mr john boyd

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would just like to send this short review, to praise one of your staff Liam who my wife and I dealt with in your Lisburn showroom on Saturday Morning.

We had been to a few other retailers looking for a seal for a shower screen, without success and to be honest found the staff in these retailers less than helpful.

However Liam could not have been more helpful and accommodating. Even though he did not have the item in stock, he traced online where we could source this, give us the exact measurements we required, and sent a link to my work address to enable us to order this.

His customary service was exemplary, and he could not have been more accommodating and helpful.

Certainly if we ever require anything further, I would not hesitate returning to Bassett’s and I will certainly recommend Bassett’s to everyone.

Liam is a credit to your store!

Kind regards

Gary
5

3 years ago

review by Gary C

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

During our house-build, we bought everything for our bathroom and en-suite from Bassett’s in Clady and both the goods and service were excellent. Conrad Butcher provided excellent advice and support throughout the whole process, his knowledge of the products is exceptional and thanks to him we have fantastic bathrooms. I unreservedly recommend Conrad and Bassett’s, if you want quality service and products go there and you will not be disappointed.
5

4 years ago

review by M Bradley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We found that this business has an active Facebook page with 5579 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites

Bassettsonline.com Review

Over the last 40 years we have become an award-winning plumbers’ merchant with 16 branches covering every county in Northern Ireland

Bassettsonline.com Customer Service Contacts

No contact details for this company.

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Share Preview

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