Black Tomato

Recently my family took a trip to Toronto and Niagara with black tomato, it was overall a very average experience - something an individual can easily book him/herself with 1/3 the cost.
- Agent missed the fact St Lawrence market doesn’t open the day they arranged us to go (not acceptable)
- The drive time was miss calculated so we missed the cruise in Toronto after driving back from Niagara on the lake back to Toronto
- Details are missed, never got the travel packet agent said will be in our hotel room after check in; we requested fresh fruits for my parents but were not arranged
- We took the trip to celebrate my dad recover from cancer and surprisingly there was zero extra from the agent not even a congratulations in the hotel room
- The day we arrived there was a big Caribbean festival in the city but was never mentioned to us so we missed it
- Costs are on par with top operators but quality isn’t so not worth your money in general. There are better value service out there

Oh boy how disappointed we are - there is little attention to details

From the very first inquiry to welcoming us home after our amazing trip to Morocco, our experience with Black Tomato has been outstanding. Jihane was great to work with and put together the perfect itinerary for us, as if she'd known us forever.
The accommodations, excursions, restaurants, and transportation/transfers were all top notch--the best of the best. Everything was seamless and so well planned. We had the most amazing time!

When deciding to book with BT, we were looking for a company to create a trip that would be 100% perfect for us and let us be us--not just another name on the roster for "xyz planned itinerary" that thousands of other people have already done the exact same thing.
We wanted something more. Something different. And we absolutely got it!! The most important thing to me is that BT lets you be a traveler, not a tourist.

Highly recommend! Happy travels!

A would like to say a big thank you to David, Chetan and Micky for an excellent trip to Thailand at the being of June. It was a six day trip which of full of activities from the minute go. Nothing was to much trouble for the team. The managed to sort out any problems (which were only weather related) so we never missed out on one of our planned trips. The whole experience was fantastic looking toward ward to travelling with them all again in the future ????

12 days in England without a hitch. what a wonderful vacation. From being picked up at the airport to being dropped off at the airport, everything was well-planned with amazing finishing touches

Cuba - we used Rob O"Leary/Black Tomato for the first time to arrange a trip to Cuba earlier this year. We were a bit nervous about going to Cuba, even though we are seasoned travellers. We were totally reassured by Rob's knowledge of the country (and, in particular, its visa eccentricities) and the great staff they have on the ground. They excelled in finding us good quality, authentic accommodation, so we felt more immersed in the lifestyle and culture of Cuba. The restaurant recommendations were superb and the local staff on the ground were exceptional. I would happily recommend them.

We have recently returned from a Black Tomato holiday in North Africa after using them for special holidays in South Africa & Sri Lanka. Once again I cannot praise them enough for the outstanding personal touches & the desire to make our holiday truly memorable.

We had a wonderful Holiday in Chile and stayed 4 nights in 2 fabulous locations Asawi Patagonia and Asawi Atacama
complete with private guides and vehicles . Great choice of
excursions .Also stayed 3 separate nights in Santiago in transit .

All facilities were excellent especially Asawi at both places . Delicious Food and wine .Very Friendly staff and guides who made the excursions interesting and fun .
Transfers all went smoothly . Latam internal flights good .

Black Tomato planned our trip to Bhutan this fall. Camilla was amazing to work with, paying attention to our needs and wishes and planned the most splendid vacation!
The hotels were amazing, our guide and driver were extremely knowledgeable and our itinerary was packed with breathtaking vistas and activities. It was the trip of our dreams. While this was my first trip with BT, it most certainly won’t be my last!

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