bathroomwerx.com.au

3.3 / 5

bathroomwerx.com.au

bathroomwerx.com.au
30 Reviews
3.3 Average
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3.3 / 5

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3.3

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1

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5

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4

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  • We found several negative reviews about this site
  • This website has existed for less than 3 years
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Based on 30 reviews

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3.3

30 reviews

Bathroomwerx.com.au Review

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Last update: Wed, Mar 9, 2022 2:15 AM

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Bathroomwerx.com.au Reviews & Complaints (30)

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delivery

price

quality 4.3 /5

customer service 3.3 /5

on-time

I used Bathroom Werx to renovate my Bathroom about 4 months ago. The salesman came out & quoted around $2,000 however when calling to book in, the manager told me that what I was quoted on would cost over $3,000. Keen on having my bathroom updated, I proceeded with the quote. Within two weeks the enamel started to peel and discolour. They re-did my Bathroom, and after the same problem started to occur again, the lady who took my call didn't want to send a technician out again, instead putting my on the phone with the CEO [name removed], who told me that there was nothing wrong, yet refused to send anyone out again. Two months on, and the office refuse to return my calls, emails and even letter. I used another company (at a cheaper cost) to do my job and my Bathroom now looks fantastic! Avoid Bathroom Werx people, you will be thankful you did!

dishonest staff, terrible product!
2

3 years ago

review by Iammartin U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Had the company do my bathroom 15 years ago and still looks great today. Recently had my ensuite done by them. Looks great and service still good. Thanks, Bathroom Werx.
5

3 years ago

review by Maurice P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

What a professional group, i still cant believe what a amazing difference it has made to my bathroom and kitchen, My hubby was very skeptical about the whole process being a builder , but now he uses there services all the time. Very happy
would recommend to anyone and have !
Friendly Team, Tradsman were on time and did a awsome job!
i had a small isue with one tile but they had someone out within 2 days to fix it after job was completed !
5

3 years ago

review by Shezzxr78 W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Walls and floors in shower recess, sprayed in 2008 @ $2000. Has been very difficult to clean, using their Bathroom & Tile Cleaner only. Costly and high maintenance.
1

3 years ago

review by Wanda M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bathroom Werx did a fantastic job re enameling our shower and bath in just 2 days. Their workmanship is second to none and the transformation was truly incredible.... couldn’t believe my eyes
5

3 years ago

review by Nancy M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had my bathroom done in January 2012, I couldnt be happier with the finish. I decided to get my bathtub and surrounding wall tiles done at the end of other renovations i was doing within my house. All the customer service staff i spoke with over the phone in the organisational process were friendly and helpful. Then on the day of the job the tradesmen took the time at the end of the day to explain to me how to clean the product properly to avoid any issues. I needed the tradesmen to come back to fix up some work and he was back within the week to do so. Since then I haven't needed to contact them at all. I'd be happy to recommend them to my friends and family. I know people are a lot quicker to write a bad review then they are a good one, i hope this is taken on board for those who are also interested in renovating their bathroom.
Friendly and professional
4

3 years ago

review by Smitty01 W.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

7 year warranty not worth anything. Have had problems form the start and still not fixed.
I emailed photos of the problems and they will not send anyone to repair our shower even after acknowledging the poor workmanship. They have sent me some paint and thinners without any information regarding safe use of these products.
2

3 years ago

review by Geoff E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I am currently looking to renovate three bathrooms and called the 1800 number to book an appointment for a quote in Sydney. Spoke to the 'regional manager'. First of all, they cannot send someone for over four weeks. Others I called jumped at the opportunity given there are three bathrooms. Secondly they cannot give a time on the day so you have to wait for them for half a day to get a quote. I decided to call others. If it is such a hassle getting a quote what is going to happen once you book in the work? Quite a few reviews here reflect the same attitude before and after work. My suggestion to whoever owns/profiting from this business is to relook at your customer service and the quoting process unless you are already doing extremely well and don't care about customers and prospects...
2

3 years ago

review by Dave Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Just had another one of my rental properties done by Bathroom Werx last month. This is the third time i have used them now over the last three years and each time the results have been fabulous. I have had three different Technicians now do the work and they have all been terrific blokes and very experienced at what they do. Service from Office staff was great and the end result is fabulous.

Happy to recommend them - very professional outfit.
Technicians do great quality work. Pro's and easy to deal with.
5

3 years ago

review by Tradie101 N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had our 20 year old bathroom brought into the 'modern era' with a cosmetic makeover by Bathwerx. Our bathroom was in very good condition, but very dated. A quick respray in the shower and the bathtub, and the whole bathroom looks like new......for a fraction of the cost of a complete renovation. Do yourself a favour and give Bathwerx a call for a free quote....what have you got to lose? Now....on to the ensuite!
Quick, efficient, excellent result. Cheaper than I thought it would be.
5

3 years ago

review by Gina Petterson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using Bathroom Werx to resurface our bathtubs in our rental properties for the last 15 years. The service and quality of their work has always been first class and way beyond other trades that we deal with. The few problems that we have had over the years have been dealt with quickly and efficiently. Can't recommend them more highly - absolute pro's that go out of their way to make sure you're happy.
5

3 years ago

review by Big John

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had several quotes to refresh or replace my kitchen & laundry splash backs, from replacing the damaged and dull tiles with glass splash backs, to re tileing both areas, then Darren came to quote from Bathroom Werx, what a game changer !!!! he came in with a great quote, saving me a fortune, he was able to repair my damaged tiles before spraying, it was quick, clean and I was thrilled with the results. The tiles are brilliant white, no more dirty grout in my kitchen as the enamel finish seals all the grout, so it’s a quick wipe over - and they look perfect! Get a quote and save yourself a fortune! Thanks Darren great work!
5

3 years ago

review by Cathy E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Booked a job months ago for an 8am start on a day when my family would be out of town so bathroom being out of commission would be ok. First the company tried to move our booking to a later start (in fact they just rang up a few days before and said "we have you booked for 9.30" I had to repeat that we need to get to work and would require an early start). Then on the day the workman was a no-show. After an hour we rang the office and found out he had "called in sick" and couldn't come out. I wouldn't have been so upset, because people do get sick, except that no-one told me, so I waited around for an hour with no information. No one at the office seemed sorry, they didn't apologise, offer to find someone else or rebook it. The whole job was just cancelled an hour after it was supposed to start.
2

3 years ago

review by Pip T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had my bathtub and shower base re-enamelled with Bathroom Werx about 6 months ago now. I had an old 70’s style bathroom and I really just wanted the colour changed. When i rang they were able to give me a quote over the phone and the girl I spoke with was very helpful. She sent me out an email with the quote and with all the details of the job so i had it in writing. The technician that came out was on time and was very nice, It only took them one day to complete the job and I used my new and improved shower the next day. I have had no problems with the enamel at all and it's so easy to clean. Bathroom Werx gave me a free bottle of cleaner when the job was done and I still use it. I received my guarantee certificate a week later and couldn't be happier. I’d highly recommend Bathroom Werx they were a great company to deal with.
Great Product, Great Company to deal with, Very reliable
5

3 years ago

review by Dog.lover I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

bathroomwerx has redone my tiles twice now due to peeling and it lasts about 6 months and guess what this time it lasted 7 months bottom two tiles in shower peeling again here we go again.I had to wait 4 months for them to fix it the last time.so people dont do it.

peels every 6 months
1

3 years ago

review by Vince725 Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I am a chief engineer at one of Melbourne leading Hotels. We have been using the services of Bathroom Werx for many years now to resurface our bathtubs. Over that time they have provided an exemplary service which I am very happy to recommend. Their product has withstood the test of time in this Hotel and given the usage they get everyday it is amazing that the bathtubs that they did 20 years ago still look brand new today.
Done quickly and reusable in 24 hours
5

3 years ago

review by Chiefengin G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a bathroom redone five years ago and we had a minor problem that has now been rectified. The tradesman was friendly and professional. The end result looks substantially better than before.
5

3 years ago

review by Nat G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have had 2 bathrooms done. The first one saw me through 8 years (had a couple of touch ups done for sale) and have just had the second finished in my new place.
Highly recommend these guys.
5

3 years ago

review by Milnez K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Over the past 9 years I have used Bathroom Werx services in three different properties and I have saved a fortune in doing so. During each project Bathroom Werx have repeatedly demonstrated professionalism and expert knowledge when it came to tailoring a service to suit our needs and the end results have been spectacular.

I have used their Bathtub, Shower Base and Wall Tile Enameling Services in my own home, my mothers home and in an investment property. Each bathroom still remains in perfect condition even today. I have recently purchased another investment property and will definitely be calling Bathroom Werx for their expert help again.

I will continue to refer my friends and family to Bathroom Werx knowing that they will be well looked after and their money will be well spent.
Honest and cost effective service
5

3 years ago

review by Drig H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had my shower base, bath and basin refinished by bathroomwerx and they look fantastic I had read the reviews and was a little hesitant but had great phone service initially and the guy that come out to do the quote was on time and friendly the items in question were very old and they now look brand new The technician who performed the work was very clean and left no mess at all. Im selling my house and I know that this will make a huge difference on the day of the open house.
Easy clean and just fantastic
5

3 years ago

review by Mrsk K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Bathroomwerx.com.au Review

No description for this company.

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