Big Pop Store

3.6 / 5

Big Pop Store

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

3.7

Reviews

3

Social

3

Featured

4.5

Technical

Is bigpopstore.co.uk legit?

  • Several trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

11

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Nirvana shop.nirvana.com
4.9 4.9

Trust score (4.9/5)

The official Nirvana online store. Fans can purchase exclusive merchandise and the Nirvana catalog on vinyl.

Norman Records normanrecords.com
4.9 4.9

Trust score (4.9/5)

Online vinyl records store stocking specialist and hard-to-find indie alternative experimental and electronica music Order the music you love today

Get On Down getondown.com
4.9 4.9

Trust score (4.9/5)

Online music boutique serving collectors world-wide with special edition vinyl records, 7 inch boxsets, deluxe CD reissues, cassettes, books and apparel. Hip-hop, Funk, Soul, Jazz, Blues, Reggae and Rare Grooves.

uDiscover Music shop.udiscovermusic.com
4.9 4.9

Trust score (4.9/5)

Exclusive music and merch from the Official US uDiscover Music Store. Vinyl, CDs, cassettes, and more.

Aerosmith store.aerosmith.com
4.9 4.9

Trust score (4.9/5)

Shop exclusive merch and apparel from the Official Aerosmith Store. Hoodies, tees, vinyl, posters, accessories, and more.

Port of Sound Records portofsoundrecords.com
4.8 4.8

Trust score (4.8/5)

Port of Sound Records has the largest collection of vinyl records, collectible vinyl, hard to find vinyl records in the boutique vinyl records industry

shop.shawnmendesofficial.com shop.shawnmendesofficial.com
4.8 4.8

Trust score (4.8/5)

Shop exclusive music and merch from the Shawn Mendes Official Store. Vinyl, hoodies, CDs, and more.

Vinyl Lovers Unite vinylloversunite.com
4.9 4.9

Trust score (4.9/5)

Buy vinyl records online at Vinyl Lovers Unite, the best online record store! Vinyl, apparel, pins, patches, gifts and more. Shop our sale now! ❤

606 Records 606records.com
4.7 4.7

Trust score (4.7/5)

Record store & label located in Pilsen, Chicago est. 2015. We carry new & used vinyl across all genres with a focus on independent labels and artists. Buy | Sell | New | Used

recordstore.co.uk recordstore.co.uk
4.7 4.7

Trust score (4.7/5)

Based on 121 reviews

Smart.Reviews

3.6

11 reviews

Mamma

4

5 reviews

Trustpilot

3.9

105 reviews

Satisfied

Unsatisfied

Bigpopstore.co.uk Review

Funko Pop UK superstore BigPopStorecouk has amazing exclusives and harder to find grails We specialise in limited edition and vaulted pops that are a click away at Big Pop Store

Bigpopstore.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 2:30 AM

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Bigpopstore.co.uk Reviews & Complaints (11)

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delivery 4.3 /5

price 5 /5

quality

customer service 3 /5

on-time

Bought a Funko Pop from here through a Funko Group on Facebook. All seemed fine at first, very helpful and friendly until the Pop arrived damaged. I clearly asked for a Mint Condition box as I am an in box collector however there was bad creasing to the back of the box. They did say I could return for a refund but I would have to pay return postage. I told them them I shouldn't have to pay for postage because as per the Consumer Rights Act it didn't arrive as described. The person I was dealing with "Megan Davos" became quite aggressive in all her replies and accused me of trying to return another of the same Pop that I already owned that had damage. If I wanted to scam someone (which FYI I didn't) I could have just said it didn't arrive as I never signed for anything due to CV-19 crisis. I was deeply offended by such a baseless accusation and makes me wonder what their ethics are when this was their first go to response. I tried to explain that if it got damaged in transit then Royal Mail would fully reimburse them inc postage but they didn't seem to believe that. Kind of worrying that a business would not know such common place knowledge shows their incompetence. Very poor customer service, my suggestion avoid. Sad that so many good companies have shut due to this crisis yet poor companies like this one will get to continue with subpar service. I opened a case with PayPal and they would pay for return postage however due to the actions of this company I decided not to return as did not trust them enough an feel they would have tried some way to scam me out of the refund.
1

1 year ago

review by ALEC

Great Pop Vinyl, very rare to get in the UK, condition of the product was fantastic, it was packed extremely well & delivery was quick, first time I’ve used this company, but will definitely be checking in with their products on a regular basis, highly recommended ????????????????????
5

1 year ago

review by Tilly

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Had a Blizzard exclusive pop vinyl figure at sensible price, so daughter very pleased as she thought she would be paying a lot higher price for it. It also came with a protective case, so a welcome bonus. Will definitely be using again.
5

1 year ago

review by Jeffrey Lowe

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered two pops from here, one was perfect, the other had some slight damage on the pop - in regards to this, i have contacted them in every way possible and am yet to receive a reply anywhere.

This is less than satisfactory - especially considering i have seen posts going up on their Facebook and Twitter pages regularly (where i have asked how long it may take to get a reply), so i can only assume im being ignored?
3

1 year ago

review by Phill

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have not received the produces due 6 th September 2019. Really disappointing and haven't heard anything back from eBay and it would not allow me to email the support contact that was in my email. There is a tracker number but it says you cannot track without an attempted delivery first.
3

1 year ago

review by Rebecca Malpass

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought a Funko Pop - used - to replace one I had broken from my partner collection.
It is a rare one, so I paid 15 pounds, no box etc.
However the package was not wel done, and there almost any plastic protecting the Pop. I received it at my place BROKEN. So, no good replacement. Pop Store should know how to pack better their sales. Apart from this I send an e-mail complaining about it and never got an answer.
Won't buy in this shop again
3

1 year ago

review by Guilherme Boujadi

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My order has been sitting a warehouse for the past two days with no sign that it will be delivered any time soon.

Sending a review request prior to receiving the item is not good customer service.
3

1 year ago

review by Neil Boon

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

4 items purchased, 1 incorrect. Emailed 2 times and have no response. No contact number available to call.generally just bad customer service .
3

1 year ago

review by J P

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered on 26th Sept, despatched 27th Sept, arrived 1st Oct. Great selection of products easy and straight forward to purchase, great prices, quick delivery what more could I ask for. Thanks
5

1 year ago

review by IAN THELWELL

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is run by Sam Marshall who took his previous company Collekt.co.uk into administration without fulfilling customers' orders or providing refunds. I would avoid them before they do it again!
3

1 year ago

review by John Crispin

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Satisfied

Unsatisfied

Bigpopstore.co.uk Review

Funko Pop UK superstore BigPopStorecouk has amazing exclusives and harder to find grails We specialise in limited edition and vaulted pops that are a click away at Big Pop Store

Bigpopstore.co.uk Customer Service Contacts

No contact details for this company.

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