3.6 / 5
Trust Score
3.8
Reviews
1
Social
5
Featured
4.5
Technical
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Reviews Analysis
30
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vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Based on 30 reviews
Smart.Reviews
3.6
30 reviews
Britex.com Review
Britex offers deep cleaning solutions for carpet floor grout tiles and upholstery Hire rent or buy a Britex DIY cleaning machine For home or business
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Last update: Wed, Mar 9, 2022 2:07 AM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
- It's heavy and a bit cumbersome - tricky to get around tight corners, though the cord and hose were long enough to accommodate these spaces for us.
- It's LOUD. I had intended to do the hall near the kids' rooms after they'd gone to bed, but had to change plans once I realised how loud the machine was. I would seriously recommend hearing protection.
- The hoses can tangle which is mildly annoying.
Overall though, very happy with the results. I notice some people were unhappy with the price of the cleaning products that it uses and I could see how that would be a consideration for a larger home/home with more carpet, but for 3 bedrooms, a small hallway and a living room, it seemed fair - we still have over half a bottle to use for the next time we hire the machine.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
In addition, the Kiri Armstrong customer service will help you with any questions you may have.
I am very pleased with the product and the customers also for not so heavy cleaning.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I had used it on my rug and it didn’t come up as clean as I expected, so I went over it 2x more and itcame up cleaner but not as clean as I expected.
The white spots on my rug are still a grey looking colour.
I was hoping they would be white again, never mind
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I hired the Britex Tile and Grout Cleaning machine for two days from Bunnings, with the intention of cleaning the large areas of ceramic-tiled floors in my home. I used it for about two hours, doing approximately 18 square metres, before I collapsed in a heap with every muscle aching (slight exaggeration, but I was exhausted!) I didn’t attempt any more cleaning, and returned the machine to Bunnings the next day. To explain:
My floor tiles are textured, and any type of mop I have tried only skims over the top of the tiles, and doesn’t get down into the dips to properly clean. I had hoped the Britex machine would do this, but found quite a few problems:
The head has a brush in the centre for scrubbing the grouting, but the surface for scrubbing the tiles is only foam, so does not get deep down into the tiles hard enough to clean properly.
After scrubbing the tiles as best as I could, I found the suction of the machine is not strong enough to remove much of the water, so basically, the dirty water was left sitting on the tiles and in the grout.
I used the correct amount of tile and grout cleaning liquid as given in the instructions, but when the floor did eventually dry (1-1½ hours later), there was a greasy residue left on the tiles which showed every footprint walked on it. I don’t think I was using too much water to clean.
The whole system is not a good design because of the fact that the wand head has to be manually moved to a different position to be used on the grouting, then the tiles, back again etc etc, and you can only do a small area at a time or you’d be standing on parts you’d already cleaned. I found it impossible to manipulate the wand head to do the cross line of grouting without standing on the area I’d already scrubbed.
Also, you are constantly bending to scrub hard enough, and also bending down to the buttons on the machine to turn the vacuum on and off as you don’t have the vacuum feature turned on when scrubbing the grouting, only when doing the tiles and (trying) to remove the water.
It is physically a demanding job, not as easy as it appears on the Britex video. I just wish I had read the reviews before I hired it. However, Bunnings were good enough to give me a refund after I explained the trouble I had. Britex say to ring them if having problems, but I didn’t bother. I was doing everything right, and it was just too hard and inefficient.
After returning the machine to Bunnings, I looked around their mop and floor cleaning section, and a staff member confirmed that there really isn’t anything that easily does the job I wanted, ie without getting down on my hands and knees and scrubbing. She also said that she has many enquiries for exactly the same thing. A professional cleaner quoted $800 to do the job for me, saying it would take him the best part of a day to do it (well paid, isn’t he?) I think I’ll just do as I have done in the past, get down on my hands and knees and scrub (or con my husband into doing it) – that does the trick, but is very slow and very hard work. So to any budding entrepreneur, there’s a big gap in the market for a hire machine that will efficiently clean a textured floor and grouting, more easily than the Britex.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I guess it was part the cleaner and part me the operator as Im fussy and could work on soiled areas more the wear and tear tracks in doorways came up better than expected .. Id highly recommend the Britex anytime
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Britex.com Review
Britex offers deep cleaning solutions for carpet floor grout tiles and upholstery Hire rent or buy a Britex DIY cleaning machine For home or business
Britex.com Customer Service Contacts
No contact details for this company.
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3 years ago
review by Cil27 Z.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)