China Freight

3.3 / 5

China Freight

3.3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.3 / 5

Trust Score

2.7

Reviews

1

Social

5

Featured

5

Technical

Is chinafreight.com legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

7

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 91 reviews

Smart.Reviews

3.3

7 reviews

Mamma

4

40 reviews

Sitejabber

4.49

43 reviews

Trustpilot

3.2

1 reviews

Chinafreight.com Review

Browse chinafreightcom for freight forwarder in China We provide reliable cost-effective logistics services to companies with unique shipping needs Browse more

Chinafreight.com Customer Service Contacts

No contact details for this company.

Last update: Mon, May 30, 2022 9:21 PM

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Chinafreight.com Reviews & Complaints (7)

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delivery 2 /5

price 2.2 /5

quality 2 /5

customer service 2 /5

on-time 2.5 /5

The reviews are mostly fake
The real reviews are a company that deceives clients
The sales staff has been giving the run around after paying $14200 to ship a container for a month
That’s when I spoke to a woman who had reviewed them and spoke about the sage treatment.
Avoid this company , I’ve called us embassy , China chamber of commerce and all agencies I can
1

1 year ago

review by JayFlanagan

#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)

Every word out of their mouth since payment has been a lie. They gave me false tracking info twice and my shipment is now 2 months late with no end in sight to this nightmare. Customer Service when they actually do respond just say "please wait longer". I've called the port, I've called the logistics company, I've called the trucking company...apparently they are all waiting for info from China Freight and no one can help me without their information which they refuse to give. They purposely lead you in circles so you will just give up. I run a small business that has no goods to sell during my busiest season because they refuse take responsibility or even give any kind of accurate ETA and all of my customers are screaming at me every day for information that I am not able to give them. I just found out my shipment is now being transferred onto a TRAIN and is going through TWO more destinations than it should and I'm told over and over that there's nothing I can do about it. I am now also afraid for this shipment to arrive damaged since its being transported through so many unnecessary places and through so many different companies. I have 80+ emails to them with the only ever response of "please wait longer". So unbelievably unprofessional, untrustworthy, and just absolutely useless human beings.
1

2 years ago

review by MorganOughton

#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)

Horrific experience. I glanced over the reviews on Google with a 4.8/5 stars. FAKE, all of them. I went back to read reviews after the company Chinafreight.com did the typical bait and switch on their bid. Once they got our three pallets out of our factory in China, the excessive charges added up to 35% higher rate. They had ZERO support in USA, refused to escalate our issues to management or senior team members, and they operated M-F China 9-5 hours only. I would stay away from this company, especially if you are based in North America. When I went back to read the reviews, most all of them used the same terminology and each reviewer had an average 2 total lifetime reviews. SHAME ON GOOGLE for allowing this to happen. They have the system tools to prevent such fraud.
1

3 years ago

review by Othersbeforeself

#delivery(1/5) #price(2/5) #quality(1/5) #customer service(1/5) #on-time(4/5)

My problem is still not solved. I asked for products to be sent to me from Amazon. They received products, and took more than 2 months to locate it, now they want me to pay for storage. I am happy to pay for shipment but they refuse. When staff can't solve your problem and want to "blacklist " you(really) because you are complaining well within your rights, you normally go to management. Sending an e mail to the supposedly "management" and he refuses to assist and refer me back to the her. I have written back to him but he is ignoring me.I now asked to speak to his manager and I am still waiting. This is the worst I ever experienced. Be aware they are not interested to deal with you. There are 48 products missing(after they received everything) and they just ignore the issue
1

3 years ago

review by Berdine S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

If you are looking reliable or fast forwarding freight services? Visit our website and check China Freight reviews, we provide the best and affordable logistic services. We save your time because we value your time. Book our services today!
2

3 years ago

review by China F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Said order was ddp... collected goods and told me couldn't do ddp... quoted me tax of about 300.... suggested a wrong hs code cost me 2500 in tax... refused to change code... lied about goods arriving in customs already as failed to provide any evidence when asked.... poor service would not trust these again. Cheap price but worth paying more
2

3 years ago

review by Barry R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We searched online and found that this business has an active Facebook page with 86 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Chinafreight.com Review

Browse chinafreightcom for freight forwarder in China We provide reliable cost-effective logistics services to companies with unique shipping needs Browse more

Chinafreight.com Customer Service Contacts

No contact details for this company.

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