Christmas Tree Market

3.1 / 5

Christmas Tree Market

christmastreemarket.com
8 Reviews
3.1 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.1 / 5

Trust Score

2.6

Reviews

1

Social

5

Featured

4.5

Technical

Is christmastreemarket.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

8

reviews

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0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Based on 216 reviews

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3.1

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Last update: Wed, Mar 9, 2022 4:30 AM

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Christmastreemarket.com Reviews & Complaints (8)

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delivery

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quality

customer service 3 /5

on-time

I bought a 9 ft. tree after Christmas and they sent it out to our house by Fed Ex. They left it on the front porch in plain sight and then 3 hours later it was gone. No attempt to conceal it, no notification it was delivered. We were out of town and the only way I found out it was delivered was that my neighbor texted me I had a package when he saw it while walking his dog. He offered to go back and get it because he was worried it would be stolen. He was right no thanks to FedEx. WHen I called the CTM to see if they would at least offer me some kind of retribution, they washed their hands of it. I promptly stopped payment on my credit card letting them know I wouldn't pay $420 for a tree I never received. They did then sent a letter to my credit card company saying that I had told them my neighbor was "watching for the package" and that because it was "received" I would have to eat the cost. It was never "received", except by the thieves who stole it, and my neighbor was not "waiting on it". He simply saw it by chance. They are the worst. Don't EVER deal with these con artists if you know what's good for you.
2

3 years ago

review by Darrin E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I just got my 4'5 river pine tree today ! I put it together and it was easy the stand is heavy and made well it gives my tree the right height and talk about "Full" It is going to be so full. I did not "fluff" it yet . I just wanted to see what it looked like and if the lights worked / I may add more lights but that is a personal thing not a judgement to the lights on this very well made tree. I was so happy with this. I put it back up in the box and I did not have much trouble at all. I called and talked to a very nice lady there today named Carol . she was very nice and we had a great chat !! If you are looking for a tree that is full and beautiful please go to this place and get you one. I am excited for Christmas ! This is one of the best made trees I have seen ! Thanks for the great work you all do Jodie Bryant Ohio
5

3 years ago

review by Jodie B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

DO NOT BUY FROM THIS COMPANY. They have horrible trees and when you want to return the tree.because it is a Charlie Brown Tree, they want me to pay a $40 to $50 freight charge to return it to California, when the tree was shipped from Lawrencevill, GA and I could drive it to where it was shipped from. So the $139 tree after shipping and a restocking fee would still cost me $70 for NOtHING!!!! They will not work with you - they will not do anything to help. SCAM!!!!
1

3 years ago

review by Sue S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They are the worst. Put the tree in the stand starting fluffing branches and 2 fell off. I tried to put them back and it could not be done due to cheap parts. Screw could not be treated on. The tree was not as shown in the picture - very sparse. Not full at all. I emailed them and it took them a week to respond. The answering service sounds like she is talking through a tunnel and can hardly understand the prompts. Last nite held for 20 minutes no one picked up. If I didn't have it on speaker would of hung up sooner. Would never recommend
2

3 years ago

review by Debbie V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Horrible service. Ordered dec 7 and dec 14 i had to call to find out where my tree is. They never sent it out and had no idea about the email i sent inquiring them about it. They even got my mailing address mixed up with my billing address and they said they would call me back but they never did. Then i had to call back again 24 hrs to find out again. And now they will send it to me on dec 16. My 4 yo has been looking forward to decorating this weekend and now we have to wai until the weekend before xmas to do it. Horrible customer service . They do not know what they are doing . Do not buy from them !
1

3 years ago

review by Jacob L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Just received our 7.5' pre-lite Christmas tree. Although easy to assemble and the lights are very bright, the tree itself is awful. Very sparse, parts of the ends were coming off in my hands when trying to "fluff" the branches; just a mess. Hoping to return it without incident. Fingers crossed!
2

3 years ago

review by Jay M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The company has had our tree for 7 months to fix lights that do not work. They NEVER call you back. I tried to get to the owner and the managers won't give me any contact information. I still do not have my $320.00 tree back. DO NOT BUY FROM THIS COMPANY.
2

3 years ago

review by Vicki W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Christmastreemarket.com Review

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