DIRECTV Packages 833-491-2664 TV Internet Offers
3.8 / 5
Trust Score
3.4
Reviews
2
Social
5
Featured
5
Technical
Is directstartv.com legit?
- Many trusted websites are linking to this site
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- We found several negative reviews about this site
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
7
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 7 reviews
Smart.Reviews
3.8
7 reviews
Directstartv.com Review
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Last update: Wed, Sep 21, 2022 6:52 PM
I finally got in touch with someone who could help and he said it could take up to 8 weeks to review the tapes and see if they promised me anything. After 8 weeks you're locked into the contract and have to pay out the nose to get out. I don't want to deal with people who have to lie to customers to get them to sign up.
Do yourself a favor and if you want DirecTV just go through DirecTV. DirectSTAR is a bunch of crooks who will do or say anything for the sale then forget about you once you're hooked up.
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Directstartv.com Review
Get DIRECTV deals and special promotions on TV packages New customer offers include free movie channels equipment upgrades NFL SUNDAY TICKET and more
Directstartv.com Customer Service Contacts
No contact details for this company.
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After registering on-line for my account,i found out that i am going to be billed $79.98 monthly .I called direct tv,to clarify this bill and i was told,"that i signed for a premium package which was needed,so the filipino channels will be installed".I told the customer service that ,"this was not the information that i was told,and i needed to speak to the manager".Manager informed me that,everything was e-mailed to me and the transaction was legal".I told her all the information that transpired bet.,direct tv customer service,before i signed for the service.If i was told that,"i will be paying $78.98 for Filipino channels only,i would not sign for this.I will call verizon or other tv networks with cheaper price."
Not Giving detailed or incorrect information to your customer is dishonesty,very bad customer service,unhappy customers,and it will affect your company,including your President or Ceo,who owns/runs your company.
I was told to file a complain by emailing or writing a letter
to the PRESIDENT or to the OFFICE OF MANAGEMENT because,right now ,"the manager cannot do anything about my complain"????
Manager cannot explain to me the person i had transaction came up with $59.99,including tax monthly but she was able to come up with a reduced price of $68.98 monthly.At least,she explained the details of signing up with the basic package of $14.99,to be able to signed up with $24.99 Filipino Channels..
I am an educated person,and i am writing this review bec.i speak for the other customers who become victims of misinformations,dishonesty's and who cannot express themselves better and will just end up paying something that they have not agreed upon.This is a very wrong practice,it will come back to you.
I WOULD SUGGEST FOR YOUR MANAGEMENT/PRESIDENT/CEO/MANAGER TO PLS.EDUCATE/RE-TRAIN YOUR EMPLOYEES TO DO THE RIGHT THING BECAUSE THEY ALL REPRESENT YOU AND YOUR COMPANY!!
Thank You!!
3 years ago
review by Pinkdiamond88 E.