Brand new original remote controls for TV DVD Blu Ray Audio and much more
4.1 / 5
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4.1
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3
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5
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4.5
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20
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NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Based on 72 reviews
Smart.Reviews
4.1
20 reviews
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2.1
52 reviews
Electronicadventure.us Review
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Last update: Wed, Mar 9, 2022 1:03 AM
When I emailed I received reply right away which to me is great customer service. With regard to shipping I found it to be extremely quick, which is exactly what I needed. Seeing as this new remote is different from my old one it is taking a bit of time to adjust but after using it will adjust to it.
I do know that if I find myself in need of another remote I will come back to this site. It does look like they have numerous remotes for what looks to be just about everything.
The remote also comes with a warranty which is fabulous. I'm not even sure how I found this site for remotes but sure am glad that I did.
> Just wanted to thank the team at remote control barn for their speedy service. The remote control
> is exactly what I ordered and works like a charm. So again thank you!
Two weeks later I contacted their service dept. to follow-up. I had a sense after that call that I was not going to see that remote, as the only thing they offered to do was cancell the order - and as it turned out nearly two months later I was right.
They never followed up on the order unless I asked, and never passed along any info once they claimed to have it, unless I called. I made 3 calls over a 7 week period, finally cancelling the order today 12/22/08. I know cancelling the order (which they were only too happy to do) was probably a mute point - that remote was never going to appear anyway.
Buyer beware if you attempt order from this this website.
After paying to ship the remote back, they did refund the purchase price, but did not refund either shipping charge.
Certainly will not purchase from this company again and do not recommend them at all.
Deb Beechum
I rate them as low priced because they beat everyone on price for ORIGINAL SONY remotes.
The model number was very clear and yet no-one at their end checked. If they had then there was no reason to send the incorrect item. Yet they did.
Then when I sent back the incorrect remote I asked for a refund. The cost was $37.90 but they only returned $29.95. I paid the return postage myself which was sent in the exact package I received it yet the postage they charged me was about five times as much and they did not offer to reimburse me for their mistake in sending the wrong remote to start with. I will do no more business with this company.
If they were any good they would have apologized for their mistake and gave me back the $7.95 for the original postage charge.
Purchased over 13 months ago now and it's still working perfect.
Looks much different from original remote but acts identical with all the same features and I'm thrilled beyond belief!!
I'm going to order another one for a Sanyo now and I'm confident it'll be as great. I'll be reporting on that one as well.
plus $7.99 shipping. my order was shipped the next day by post office and arrived in new condition as they say all remotes are new. i had to contact them to get shipping details. but, overall, im very satisfied. they delivered in my remote in a very timely manner and quickly responded to my request as well.. if i needed another remote, i'd feel very safe to buy from them in the future... although id see if i could get one cheaper someplace else...
I called New Remotes and reordered the replacement remote they sent out (it was inexpensive and they guaranteed it would work). Well, to my embarrassment, it works PERFECTLY! I was stubborn and wanted the original remote, so I never tried what they sent me. So now I'm have a perfectly good remote to work my Onkyo system! A replacement is 100% better than no remote!
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Electronicadventure.us Review
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Of course, it didn't come close to having the same buttons or functionality. Not surprisingly, I could buy the remote they sent for about 1/3 the price of what I paid. Neither did the letter nor the invoice that was emailed to me include a number to call if the remote didn't work. After I found the number and some discussion, they agreed to send a postage pre-paid envelope and refund my money (we'll see if they refund the entire amount including shipping but thankfully I ordered on my credit card so I can do my first ever charge back if they don't).
Good luck if you use these guys.
4 years ago
review by Remote K.