FoldingChairs4Less

I ordered 6 folding chairs. I called to receive a shipping quote. They gave me two quotes promptly and were very polite. They provided me with the necessary information to complete an online order and answered any questions I had. They were very patient and helpful throughout the whole interaction. My order was shipped the next day. I received a shipping confirmation and was emailed updates as the chairs traveled across the country. I was very happy with the service of this company and would not hesitate to order from them again.

Chairs are ok, I am annoyed because I sepcifically said there would be no one in the office on Friday's and to NOT deliver the chairs on a Friday. It was luck that someone came by to pick up mail when they DELIVERED the chairs on a day we work off-site. Get It Right!

I purchased 120 chairs to use in my store. I had the same chairs from an earlier purchase and they lasted about 4 years. They changed the plywood bottom to a press board. 6 months later I have to replace all the chairs due to damage from normal use. Some totally destroyed. Customer service was no help with replacement suggestions. I suggest not purchasing Hercules Series Premium Curved Triple Braced and Double Hinged Fabric Metal Folding Chairs. Not good in my opinion.

About a month ago I ordered 4 wooden folding chairs for our new apartment and received them two days later with scratches and dings on the top of the chairs. The box arrived damaged and it seemed the scratches had occurred during shipment. Also, the seat padding on one of the chairs was glued on crooked. No big deal. I wrote to them and told them I would keep the chairs if they offered me a reasonable discount. They offered me 10%. I declined and asked to have the chairs replaced.

I sent them back and received four more damaged chairs, but this time the box was perfectly fine and it was clear the chairs had been sent in damaged condition. Two of them were chairs that I had just sent back. Really? One of them even had what looked like water damage/mildew stains on the legs.

I wrote to the salesperson who had arranged for my replacement, and she apologized saying I was accidentally sent defective chairs and said my situation would be escalated to upper management in the Defects department. After another week of not hearing anything, I wrote in and went through numerous emails before they offered me 25% off the defective chairs, assuming I wanted to keep them, which I did not. Nor did they offer to send me a new shipment of undamaged chairs, with perhaps even a reduction in price for the hassle of receiving not one but TWO damaged shipments, which is what any decent company would do.

What a waste of time and energy, and I still need to find new chairs. Let's see how long it takes them to refund my money.

My one complaint was receiving my chairs over a week (8 days) after placing the order. I didn't think regular shipping would take that long. However, the chairs are excellent quality and I was very happy with the condition they were mailed in. I would order again from foldingchairsforless.

We searched online and found that this business has an active Facebook page with 8 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.