GPSCheap

As a buyer in Canada I appreciate US sellers that provide good prices and shipping options to Canada. GPSCheap has great prices and use very friendly US Postal Service for shipments to Canada, which means reduced customs fees and cheaper shipping; all good.

Purchased an item from this seller almost a week ago; on the 23rd. It's an important part for my printer. My credit card was charged the full amount immediately. I have sent 2 e-mails since the 27th asking when I can expect shipment. I have gotten no response. The item showed as "In Stock" when purchased, so I do not understand why it is taking so long to ship. I have called their number 1-818-901-7477 several times before sending the emails, first trying the "Customer Service" option, and got a voicemail box. Then I called and waited on the line for the "next available representative", also got dumped into a voicemail box. Then I called and tried the "Sales" option... voicemail box. So, I tried calling the different sales number listed on their website (1-800-917-1477)... voicemail box. I have left a message, asking them to return my call. We'll see what happens; I think getting the charge reversed through my credit card company is my only option. Giving them till day's end to reply.

Went with this vendor to buy a scanner because with the "Free shipping on orders over $150" it was a little cheaper than the other vendors. Even though it was listed as "in stock" it took them 3 days to charge my CC for the order. I then checked the site to see if there was any information on when it would finally ship. I then discovered that the shipment was on hold because it was "overweight" and they wanted another $50 for shipping. WHY in the world would they charge my CC then notify me that they needed more money is beyond me. I canceled. I won't do business with this company again.

Followup: After sending a second request to cancel the order, they did. The refund showed up on my cc within a couple of days.

I bought an item from GPS cheap through Amazon over a month ago, and it shows that the shipping is still in transit, and I've never received a single item. I have contacted them numerous times via email with no answers, plus I have made multiple phone calls with no answers and no follow-ups. These people need to be pulled off the web and get away with because they are absolutely a farce and don't waste your time

Good news: I got my RAM cupholder mount after five weeks, three emails and two phone calls.

Bad news: It took five weeks, three emails and two phone calls, without a single receipt, shipping notice or tracking number. Only reason I had any record of my purchase was an online screen shot I took.

More bad news: the unit was scraped (slightly). Clearly didn't look new, more like a "slightly damaged" unit they purchased at a discount.

Price was good. Unit is satisfactory -- it will hold my Starbucks Chai on my motorcycle. They could definitely upgrade customer service and communications. That said, looks like they've been getting reviews for over a decade, so they're doing something right.

I ordered a XM radio suction cup mount from this seller on 11/30 and my credit card was charged. I called the seller and e-mailed them 2x to check the status of the order with no response. The item finally shipped today 12/11. This store is horrible!!

After being unsuccessful in getting their shopping cart to function properly using Microsoft Edge, IE 11, and Chrome, I sent the following e-mail to their customer service account: "I have repeatedly attempted to order a RAM MOUNT RAM-HOL-TAB31U unpkd ram tab-tite samsung e 9.6" SKU: RAM5851 from your website and the checkout just keeps putting me into a "goofy loop" where I confirm my purchase on step 5 then it puts me back to step 4 but says "Your order has been received. Thank you for your business!". I never reach the order confirmation step 6. The payment never posted on my card so I assume it did not go through. If by some chance it did, I probably ordered 6 or 7 accidentally. HELP!"


That was 5 days ago. STILL NO RESPONSE!


I guess they don't want to actually sell anything. Imagine if they already had my money.

We searched online and found that this business has an active Facebook page with 9 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.