Hawaii Tee Times

Highly recommended!
June/July 2022 my partner and I stayed in Honolulu, I hired right-handed women’s clubs twice and my partner hired left handed men’s clubs three times from Hawaii Golf Club Rentals.
The team at Hawaii Golf Club Rentals did a fantastic job, the clubs, advise and service. We would defiantly use them again for club rentals again in the future, much easier than bringing our own clubs overseas with us.

After many years of travel I have found that most businesses are empathetic to last minute cancellations that are out of your control. But not Hawaii Tee Times - they are more than happy to take advantage and profit from customer's misfortune.

Our recent December 2021 trip to Hawaii was disrupted by an airline flight cancellation, leaving us no way to get to the islands. We had numerous advance bookings and every one except Hawaii Tee Times was understanding of the situation and waived cancellation penalties. But not Hawaii Tee Times, who had already charged our credit card and had their funds. We knew when we booked that they had a 15% nonrefundable processing fee up to 24 hours prior to tee time and 100% thereafter, but could not anticipate any reason why we would cancel so we went ahead with the reservation anyway.

If you find yourself in that situation - think again! Airline cancellations are becoming more commonplace and you could left holding the bag as we were. When we called to cancel, Hawaii Tee Times was unsympathetic to our situation, giving us the option of losing the 15% processing fee or allowing the full amount of funds to be held for a future reservation. Well, since Hawaii is not an easy travel destination and there is no certainty whether Hawaii Tee Times will even be in business when a future trip becomes possible, the only practical option was to give up the 15%.

There are many golf reservation businesses in Hawaii so I suggest you do some research before booking with Hawaii Tee Times - who always seems to come up first in an internet search - and then consider what if an involuntary cancellation such as ours occurred. We also contacted the golf course, who advised they had a no-penalty cancellation policy and would not receive any of the fees collected by Hawaii Tee Times in this circumstance, so this was a 100% profit to Hawaii Tee Times by taking advantage of a customer's misfortune.

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.