Hyperdrug

4.7 / 5

Hyperdrug

4.7 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.7 / 5

Trust Score

4.4

Reviews

5

Social

5

Featured

4.5

Technical

Is hyperdrug.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

31

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.

Based on 956 reviews

Smart.Reviews

4.7

31 reviews

Knoji

3.8

13 reviews

Mamma

5

545 reviews

Reviews io

5

4 reviews

Trustpilot

4.6

363 reviews

Hyperdrug.co.uk Review

We are the very first pet pharmacy offering pet prescriptions from our pet dispensary veterinary medicine and animal Health including horse wormers pet wormers and flea treatments and other pet supplies such as veterinary diet dog and cat food We have a number of trademarks such as the Canine Chemists Pigeon Pharmacy the Feline Pharmacy and the Equine Pharmacy direct

Hyperdrug.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, May 25, 2022 2:41 AM

Write a review

Point: Great

Review hyperdrug.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Hyperdrug.co.uk Reviews & Complaints (31)

Filter reviews by tags

delivery 4.7 /5

price 4.8 /5

quality 5 /5

customer service 5 /5

on-time

Have used Hyperdrug mail order a few times now and have been very impressed with their products and swift delivery service. Excellent communications and prices are very keen. Postage is reasonable and free with orders over £49. I am happy to recommend Hyperdrug to all my horsey( and doggy) friends.
5

1 year ago

review by Sal

I have been buying from Hyperdrug for a long time & they have always been excellent,letting you know about any offers 7 also telling you if something isn't in stock & roughly how long it will be.I have recommended them to all my friends
5

2 years ago

review by G. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

ordered wormers on sun night and they arrived tues cant ask for better service
5

2 years ago

review by Jayne Butler

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered 4 bags of purina one dog food the process was very smooth from start to finish good service and speedy delivery came sooner than expected very pleased
5

2 years ago

review by Caroline Storey

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very happy with the speed of service to Australia for my Avomine 25
5

2 years ago

review by Julie Newman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Hyperdrug for years and they are always competetively priced and very straightforward and efficient to deal with
5

2 years ago

review by Rosie Pack

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I paid over £7 for fast delivery, ordered on a Thursday evening, and did not receive the item until Monday. For this price of delivery (on a very small item) the item should have been delivered on a Saturday. I raised this with them and offered them the chance to refund me some of the postage, but they didn't take me up on that. The item was fine, and a good price - however the postage actually took it to more than I could have paid elsewhere.
2

2 years ago

review by A. I.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Very good service, Molly loves her VeggieDent so will be ordering more when needed, I bought the larger ones for my son's dogs for Christmas, they were pleased too. Always very happy with Hyperdrug they can be relied on for quality and excellent service. Thank you.
5

2 years ago

review by Ann Norris

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have bought products from you for a number of years now and had no problems at all, great choice of items and excellent quality and prices, will be ordering soon.
5

2 years ago

review by Lily Harrison

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

great service, prices, punctual, polite team, 5 day delievery into France! able to talk to an agent and get the imformation i need on best products. use them all the time no need to even think of changeing supplier! very satisfied.
5

2 years ago

review by R. Dixon

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

very good service my order arrived within 3 days.
5

2 years ago

review by John Radford

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The first order we made came quite quick but the second order I’ve placed it’s taken 3weeks up to now but the monies was tak3n the day after I placed the order
5

2 years ago

review by N. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Service excellent in the Uk lagging a bit when living in the EU have to have items sent to friends in the Uk first
4

2 years ago

review by Pat Brooke

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Price was fair, they sent my item from UK to Canada which took longer than expected to arrive but not their fault at all. They were also very responsive to my emails and the product was exactly as advertised. Thanks!
5

2 years ago

review by Andre Embersics

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

One of the items I ordered was some digestion food, which when it came only had a 2 month Best Before date. I purchased this item to take on holiday in the summer but this is now not going to be possible as it will be out of date. I contacted Hyperdrug who told me that it was the only box they had, I could return it but it would be at my own cost. As it would be quite a heavy parcel this was not going to be cost effective. I consider this poor service as I have now purchased an item that is not fit for purpose.
1

2 years ago

review by Z. E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been ordering horse wormers from Hyperdrug for a number of years and have always found them to be very efficient. Prices too are very competitive. A superb service, highly recommended.
5

2 years ago

review by Pat Allison

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After ordering my products and sending in my prescription I then had to wait 5 days before I had to call to find out where my prescription was to be told it would come that day great except when opened it was wrong
2

2 years ago

review by S. M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

first class service, first class packaging, and first class delivery.
5

2 years ago

review by Bernard Donnachie

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The product I ordered and paid for online as a Christmas present turned out to be out of stock and after a 2 month wait I finally received the item, not without it being delayed in that period. I can't fault the communication advising me of the issue but frustrating the website wasn't up to date initially so the scenario could have been avoided from out set.
2

2 years ago

review by K. J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I rated Hyperdrug 5 stars as they were so very helpful assisting me to complete my dogs medication order by phone. Delivery arrived within 3 days, I will always use them in the future.
5

2 years ago

review by Susan Lucas

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hyperdrug.co.uk Review

We are the very first pet pharmacy offering pet prescriptions from our pet dispensary veterinary medicine and animal Health including horse wormers pet wormers and flea treatments and other pet supplies such as veterinary diet dog and cat food We have a number of trademarks such as the Canine Chemists Pigeon Pharmacy the Feline Pharmacy and the Equine Pharmacy direct

Hyperdrug.co.uk Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with