Key Retirement Finance Award-Winning Advice

4.9 / 5

Key Retirement Finance Award-Winning Advice

4.9 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.9 / 5

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  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





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Based on 16392 reviews



12 reviews



16380 reviews Review

Key offer expert and award-winning advice on retirement finance equity release for over 55s and later-life planning Were here to help you live a better retirement Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:08 AM

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The equity release adviser I saw Steve Bortoft was absolutely brilliant. He was was very friendly,whilst remaining professional. I found him to be very objective, explaining the possible pitfalls, as well as the benefits!! The whole process took very little time and I am more than happy to be able to sort out my finances through Key!, Recommend to anyone!!

1 year ago

review by Geraldine Watkins

I picked out Key I don't why it just stood out from the start they where good listened to what I wanted and appointed Michael Johns to look after me explained everything to me and we went ahead with what he proposed to me very happy with the outcome if I had any problems to just give him a ring thanks to Key for good service realey happy Joe Mort

1 year ago

review by Joseph Mort

Four years ago my partner and I decided to take out a lifetime mortgage, we looked into many companies and eventually decided on Key Retirement. Micheal Lockley was our adviser and from the time of meeting him he has been kind and considerate and patient throughout our four year journey. He has always been at the other side of the phone when needed, we cannot speak more highly of him helping us through this every important decision and making our retirement more comfortable.

1 year ago

review by Sandra Winifred McElroy

Despite the Covid 19 lockdown the whole process ran smoothly
A huge thank you to our adviser, Stephen Francis who helped us with sound advice.updating us constantly at every stage..

1 year ago

review by David Anthony Stephenson

Stage 1: Just got off the phone with Craig. Excellent adviser and lovely person. He was very thorough making sure I understood all the ramifications, good and bad, and he was able to clear up a few specifics that helped me make the decisions I needed to. Now I just wait a few days and he will provide me with the documentation to review. Highly professional and relatable guy, will come back and update after next stage.

1 year ago

review by FionaArchbold

Absolutely brilliant from the first meeting with David Cole to the meeting with the solicitor everything went like clockwork and I feel that if we had any concerns we could contact David Cole anytime - excellent service and would recommend key retirement to anyone

1 year ago

review by Christine Ann Fearn

No pressure from start to finish, pros and cons fully explained with a friendly and efficient process, a year on we have had contact throughout the year.

We have always felt confident that someone was contactable . We are very happy with the outcome.

1 year ago

review by JEAN BRIGGS

The advice I got from the Key representative( Mr Johnes) was very good and covered all aspects of equity release, including the legal position. It was all made very simple and was completed in about six weeks, with very little inconvenience to myself.

1 year ago

review by Audrey Thornborough

Considering this was done during coved 19,all went very well we found the advisors very helpful and independent...first class

1 year ago

review by Mr M

First advisor said he would get someone to call me next day but I explained my wife is working from home and would be busy with which was told no problem.
2nd advisor called next day and explained about the draw down scheme and adhoc lifetime mortgage scheme,which I understood but was bombarded with questions about how much money required and what it was for.
I explained we were not sure at this stage,but he kept insisting I tell him which scheme I prefer so he can tick the box!would not let up and I kept interrupting my wife's work to ask and as she said they should not be pressurising
Us for a decision.
In the end the advisor said I will tick yes to draw down scheme and I said I was not sure and he should not have been suggesting this as a financial company.
In the end the advisor thought I did not understand about the different scheme but I did and said "well 99% of my clients understand but not you".
I told him how rude he was and hung up the phone.
I did call back and speak with his manager and she did apologise for his behaviour and failed a complaint through the company and I am waiting for a reply.
I will up date later if and when I hear back

The complaint was raised by Kelly halse customer contact manager who has all the details.

1 year ago

review by Alan

Joseph Nield gave a great mixture of support, rapport and professional expertise when he worked with me on my will. I felt encouraged and supported throughout the process and I would recommend both him and Key to anyone else. Thank you!

1 year ago

review by Neil

We found that this business has an active Facebook page with 12220 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.

by Smart.Reviews Review

Key offer expert and award-winning advice on retirement finance equity release for over 55s and later-life planning Were here to help you live a better retirement Customer Service Contacts

No contact details for this company.

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