4.8 / 5
Trust Score
4.5
Reviews
5
Social
5
Featured
5
Technical
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24
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NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Based on 174 reviews
Smart.Reviews
4.8
24 reviews
Trustpilot
3.6
150 reviews
Lbps.co.uk Review
London Bridge Plastic Surgery offers state of the art cosmetic and plastic surgery procedures as well as non-surgical cosmetic procedures and skin health treatments at their London Clinic
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Last update: Wed, Mar 9, 2022 3:09 AM
The nursing team are so friendly, and caring and always go above and beyond to reassure their patients.
Even during this current time of isolation/restrictions, I have still received excellent and thorough aftercare through emails/phone conversations and a face to face post op check by Mr Inglefield himself at One Hatfield Hospital.
I cannot recommend highly enough.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I was really nervous and Mr. Inglefield explained everything calmly, clearly and so efficiently that I knew I was in good hands.
If you are thinking about a certain procedure, do yourself the favour and explore the possibility of the procedure with Mr. Inglefield because I would expect you won't be disappointed!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I am very pleased with the result - it's excellent (better than I even imagined)! I would highly recommend the doctor and his staff and I am extremely happy that I picked Dr Inglefield as my surgeon.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
As a healthcare professional myself, I have high expectations of how I want to be cared for and for the standards of clinical care. This meant I was anxious about finding a high quality clinic. From the initial consultation with Mr Inglefield and Phyllis and Natalie through to my latest follow up appointment the care has been excellent. There is not one aspect that I have felt unhappy with.
A key bonus that I had not expected was the use of Lymphatic Manual Drainage as a pre and post operation therapy. This was very subtle and I wondered before the operation how this would help but was absolutely convinced afterwards when I had this treatment on alternate days. Not only did this help my post op swelling but it also felt so therapeutic. On day 1-3 I felt very uncomfortable until I had my LMD treatment from Lindsay and felt like I had really turned a corner for the better and never looked back. Lindsay also checked my wounds and was very encouraging regarding the transformation that was becoming more visible each time.
The whole team at LBPS are very friendly and I would particularly recommend Mr Inglefield to you. In my experience Surgeons can be quite cold and functional with their patients. I believe he really cares about his patients.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The results of the surgery are better than I could have ever asked for and it has totally changed my life and helped with my confidence enormously. Dr Inglefield is quite honestly a miracle worker and unbelievably talented.
The team, notably Lynsey, Laura and Phyllis are just fantastic and like Dr Inglefield, make you feel relaxed and comfortable. Their support throughout the whole experience was second to none.
I don’t usually write reviews but I can’t recommend LBPS enough to anyone thinking of having any surgery. I am eternally grateful to Chris and everyone here. Thank you!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Before I became a client of LBPS I read a lot of reviews and was a little sceptical, thinking that nobody could possibly get so much positive feedback from their customers. Having been a client for over a year and visited several times a week, I can honestly vouch for all the positive reviews. This is a truly amazing organisation.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Service levels today across virtually every sector are woefully low and I think many of us have come to accept it as the norm nowadays. Just getting to the right person is often difficult and the chances are that you will have had to fight your way through an array of recorded options before actually speaking to a human being. Time after time, I have had to chase people several times just to obtain a quotation and this is often followed by ongoing poor customer service and an outcome you often feel that you have had to battle to achieve.
Considering the above, it was a breath of fresh air to deal with Dr Inglefield and his team at LBPS. I had wanted to get a tracheal shave (Adam’s apple reduction) for some time and actually received a recommendation from another surgeon unconnected to LBPS.
From my initial phone call to the clinic, right through to post surgery, the service levels I have received, have been absolutely excellent.
When I first called, the phone was answered within a single ring and I was offered a choice of appointment times that suited me.
My initial consult was with Dr Inglefield and Phyllis, one of the nurses.
I was seen on time, had the procedure fully explained to me in an unhurried environment and picked up there and then that these people cared about what they did and how they did it.
I had received an email by the time I got home confirming the things that we had discussed and my quotation was received the next day.
In a particularly nice touch, I received a card 48 hours later from Phyllis thanking me for attending the consultation, supplying me with her email address and assuring me to make contact with her should I have any further queries over the coming weeks.
Given the above, I didn’t even think about speaking to anybody else and had booked up my surgery later that week.
My surgery went particularly well on the day and was followed up by my Manual Lymphatic Drainage appointments. These were carried out by Lynsey and I felt that these were particularly beneficial and were all part of the package that LBPS insist on.
It has only been 11 days since my surgery; however I can honestly say that I am already delighted with the results. Whatever way you look at it, surgery is a fairly big deal, but I knew from the outset that I was in safe hands and I have no hesitation whatsoever in recommending Dr Inglefield, and Phyllis and Lynsey were both stars!
It won’t be the last time I use LBPS.
Justin
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Without any reservations, I recommend Mr Inglefield because he is compassionate, caring and most of all humble in listening to his patients, forever the student and note these are the very qualities absent in other surgeons in the field who believe they always know best for their patients.
Mr Inglefield is very rare in this respect and is thoroughly caring. I know this from my personal journey at London Bridge Plastic Surgery LBPS. Open communications are essential. Thank you LBPS and the team. Anyone who has difficulties in Gender Confirmation Surgery, because it is highly complex, and surgery can go wrong; Mr Inglefield is the surgeon i thoroughly recommend to having corrective procedures with.
I would also recommend that this subject, whilst taboo on corrective surgery is rare in discussional topics, is discussed more openly, so that people learn to realise that Gender Confirmation Surgery is not risk free, and other surgeons often do not know what to do to put matters right, but rest assured, Mr Inglefield performs the whole surgery right and very risky corrective surgeries too. Mr Inglefield is humble and anyone wanting Gender Confirmation Surgery is in the best hands there is. We need more surgeons of the same caliber as Mr Inglefield.
My journey continues, and let yours start a new at London Bridge Plastic Surgery, if you have had difficulties in your journeys.
With very best wishes Mr Inglefield and LBPS team,
Diane
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I’m left Much unhappier than I was before my procedures with mr inglefield at London Bridge plsatic surgery. Unfortunately I would not recommend.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
start to finish. The consultation was clear and Dr Chris Inglefield was very caring, warm and I would not hesitate to recommend him always. All the nurses were lovely too and on hand to give advice
I’m very happy with my new nose it’s changed my life for the better!
Thank you Dr Chris Inglefield for everything
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Although I had no reservations of his level of skill (something in the back of my mind just knew he was right!) I was still extremely nervous, having never been put to sleep before I was a hysterical mess questioning whether to go through with it.
Throughout Dr Inglefield, Laura and my anaesthetist were so patient and caring prior to my surgery. Laura constantly answering my questions and calls that I can imagine were tedious at times. She even called my mum immediately after surgery to let her know I was ok.
Truly, this has changed my life, way more than I ever anticipated, I actually hadn't realised myself how self conscious I was of my forehead prior to this that my whole image has changed as a result, I feel comfortable and natural and no longer need to cover myself with hair extensions and false eyelashes to try and draw attention away from my big forehead.
I really hope that if there is somebody out there considering hairline surgery, I can advise two things;
- Dr Inglefield is phenomenal, his talent is beyond anything you can imagine, you will be amazed so don't even let this concern you!
- If you are considering the surgery and you are self conscious then go for it because from my personal experience my entire life has changed. But more importantly the way I view myself and how I feel when I look in the mirror.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I chose were also the best team. No regrets just complete happiness and gratitude for LBPS. Thank you so much.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Lbps.co.uk Review
London Bridge Plastic Surgery offers state of the art cosmetic and plastic surgery procedures as well as non-surgical cosmetic procedures and skin health treatments at their London Clinic
Lbps.co.uk Customer Service Contacts
No contact details for this company.
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I tried to book an appointment and was repeatedly asked to pay £200 for a consultation despite my circumstance. I was eventually seen without charge after many emails and the threat to report to the General Medical Council. During the consultation Mr Inglefield said “I don’t know why it hasn’t gone” and then told me I should have an Xray to see if there is something going on with the bone!
I was asked to pay more money for tests and I was been told to go to the Nhs!
The next day, I was told by email from the clinic manager “Mr. Inglefield does not feel it’s related to your scar revision”
I was also denied my file which contained before and after pictures which would clearly show I didn’t have the dimple before the scar revision. From my research this occurs when the skin is too tightly stitched.
If considering going with this clinic I would advise keeping a copy of all pictures and payment records.
Also, I was offered my original treatment money back but even that was £200 less. I couldn’t accept it as the new problem would cost me more to fix!
I have reported this doctor and the clinic to various health organisations.
2 years ago
review by r.exel
#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)