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It was raining the morning we had booked a day walk on the glacier. But it stopped soon after we arrived and we had a fabulous walk up the glacier, threading our way through the crevasses with the help of a friendly, competent and knowledgeable guide. A great day- to be remembered for many years, Steve and Diana

One of the best experience I had in Iceland.

Tour guide was a young guy, who lead os with confidence and kindness. He was rally patience and answer allí tour questions.

We did a 2-3hr experience on the Svinafellsjokull glacier - what an amazing day, made even better by the spectacular sunset as we finished our walk. Icelandic Moutain Guides were great - the booking process was simple and included all the information you needed to know. Our guide, Anna, was friendly and knowledgeable, she made us feel safe but also showed her own genuine enthusiasm for our surroundings. It felt very much like a personal tour, rather us being another bus-load of tourists escorted by a bored guide who'd done this too many times before. Thanks for a spectacular day!

We had a fantastic tour in early September with the very friendly and knowledgeable Elin- she made the tour so interesting! It was an amazing experience to walk on a glacier in the morning and then speed around the Jökulsárlón Lagoon in the afternoon, I recommend it to anyone coming to Iceland's South Coast. We had enough time at the sites and were able to relax during the lunch break in between the two excursions, very well organized!

Review for 10 day Landmannalaugar Skógar Trek:
Pros: Website is easy to navigate and easy to book. Able to communicate with agents via email. Food was adequate.

Cons: Was charged twice for trip due to glitch in computer system. Was not informed of impending 7 day snow/rain/wind severe storm conditions until 10 minutes before trek began. Was not counseled the day before to pick up extra gear or make sure participants were well equipped for severe storm conditions. Equipment list had many things that were "recommended" or optional, but really should have been "required". No equipment check prior to trek by guide. IMG should have info guide include about chance of severe storms in summer time and what to expect/bring if that happens. Guide seemed inexperienced and ill-equipped for conditions we faced (ie emergency radio did not work, extra equipment). More than half the participants had to stop after 3 days of trekking due to bad weather and insufficient equipment to keep warm and dry. I am unsure of how many people completed the whole trek, likely none. Emergency services were called on first day of trek due to white out conditions. Unsure as to how IMG thought these conditions were safe to guide 10 people with a single guide who has minimal experience with how prepared their participants are. Guide also did little to raise spirits, discuss culture/food/landscape/geology of the region, discuss our concerns, give weather updates.

Upon calling IMG to discuss my concerns of unsafe travel and severe storm conditions, I was informed that severe weather did not warrant exchange or reimbursement of services. I could understand a couple days of bad weather, but 7 days of severe storms necessitating emergency services and more than half of the participants leaving for safety reasons is poor business practice. When I returned to Reykjavik, tour offices warned against going to the Landmannalaugar Skógar area as it was "unsafe". IMG denied exchange for a couple day trips in the unaffected areas.

My advice to anyone considering IMG trekking trips is to hope for good weather, bring more than you need for severe weather (think high sierras in the early spring), hope you get a better guide than we did, and don't be surprised if they aren't accommodating if things go wrong or putting your safety first.

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