obrienswine.ie

3.7 / 5

obrienswine.ie

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

4.1

Reviews

1

Social

5

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
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  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

32

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0

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NEW LIMITED EDITION WHISKY RELEASEs just added to the shop shop our whisky It all starts with the cask- and we take very great care selecting only those with unique promise from distilleries with singular character distilleries we know well We then nurture each cask into maturity bottle it and make these special and limited Read more Home

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Based on 2457 reviews

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Obrienswine.ie Review

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Last update: Sat, Dec 3, 2022 12:46 AM

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Obrienswine.ie Reviews & Complaints (32)

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delivery 4.6 /5

price 5 /5

customer service 5 /5

this was a replacement shipment for two bottles missing on my last order, plus two extra bottles. The new internal packaging is excellent! Thank you to Grattan for handling the previous delivery complaint so swiftly and effectively. All in all great customer service. - Andrew
5

1 year ago

review by Andrew Jones

#delivery(5/5) #customer service(5/5)

An assortment of wines for my brother and his wife to celebrate returning after months away from their home, after a serious fire, in Ireland. As this was coming from family in England and Australia, thanks to O'Briens for their straight forward online ordering process. Delivery fortuitously arrived the day they were able to move back in. Excellent service, thank you.
5

1 year ago

review by D. Q.

#delivery(5/5)

I have been shopping in O'Briens shop in Templeogue since 2005. I love the shop and rarely order online but did so this time because of Covid19. I have recommended many of your wines to my friends and work colleagues and they never disappoint. Tonya is a great ambassador for O'Briens as is Sinéad in your main office. Thank you. Seán
5

2 years ago

review by Sean Dunne

My son says the wine has now arrived and he and his wife had a bottle of La Gauphine tonight with their dinner. They said it was gorgeous. Thank you very much for sorting out the delivery hiccup issue and special thanks to Holly. Hope you are all keeping well ????????
5

2 years ago

review by Peter Dennison

#delivery(5/5)

Placed order and only received two boxes of three a number of days later and still waiting for the last box.
1

2 years ago

review by Martin Roche

Wine was ordered on Tuesday 18th at 20:40. Email was received on Fri 21st saying that it would be delivered that day but no delivery was received and no further contact was received. I had to ring on Monday 24th to find out where it was and only then was told that something had happened. Delivery was finally received on Wed 26th, 8 days after the order was placed. The communication on the non-delivery was poor.
2

2 years ago

review by Noel Greally

#delivery(3/5)

Fantastic selection of wine and spirits - ordered on Tuesday delivered on Thursday. Will be using them again
5

2 years ago

review by Christopher Sykes

it took over a wek to deliver a box of wine to Dublin 4. Incredible as I recived Amazondelvery from UK in 3days !
2

2 years ago

review by Deleted User

As a long term customer of O'Briens in Galway and happy with same I was disppointed that the failure to delvier my gift to Ronan O'Regan 28 Villiers Road was not alerted to us and I do not think it would have occurred if I had not asked Ronan directly several days later. This rather defeated the purpose of a gift. I know everyone is busy but we are disappointed Anthony O'Regan / Catherine Fleming 12 St Marys Park Taylors Hill Galway.
2

2 years ago

review by Anthony O.

I am a customer of O'Briens for a number of years and have found their wine selection to be top notch with excellent choice of ice and value. Their customer service is second to none with shop floor staff being very helpful and knowledgeable. To add to this I recently purchased wine online and the prompt response to my order was excellent and their customer support to a query I had was excellent. Overall hard to find fault. Well done
5

2 years ago

review by Alan Mangan

#customer service(5/5)

I’ve been shopping with O’Briens for years now but am unhappy they raised the free shipping to €100. They get 5* if not for that!
4

2 years ago

review by Deleted User

I always receive good service in the shops and given the current
4

2 years ago

review by Deleted User

Always a great selection, particularly like the breadth of the Italian and Spanish wines.
5

2 years ago

review by Deleted User

Bought wine using online home delivery service twice over the last 2 weeks - excellent service - pretty fast delivery given the times we are in - well packaged - many thanks
5

2 years ago

review by Deleted User

#delivery(5/5)

Order received correctly within 2 days.
5

2 years ago

review by Deleted User

I ordered online from Brisbane, Australia, and my friend in Ireland received it a few days later!
5

2 years ago

review by Ken Loftus

I’ve had two deliveries of OBriens Wine first took seven days second eight days with a warning at time of ordering that delay would be about a week The delivery company with first delivery arrived on time.The second delivery was two hours late with profuse apologies from Keith the driver My experience with delivery has been satisfactory A criticism is the number of white wines that are not in stock
4

2 years ago

review by Jeremiah Long

#delivery(4/5)

I ordered three bottles of non alcoholic wine and prosecco for a present and they arrrived quickly and in perfect condition
5

2 years ago

review by Deleted User

Ordered box of wine last Friday online and had it by Friday afternoon - very efficient service. Haven’t tried the wine yet!
4

2 years ago

review by Deleted User

My local O'Briens in Ballybrack has friendly, helpful staff [especially the Manager(ess)] and the delivery service, despite the pressure on it at present, was prompt and efficient. As for the wine, etc. I trust their judgement - though they are out of Ricard at present!
5

2 years ago

review by Torlach O.

#delivery(5/5)

Obrienswine.ie Review

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