OverBoard

4.6 / 5

OverBoard

4.6 Great
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4.6 / 5

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4.7

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4

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5

Featured

4.5

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Reviews Analysis

24

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NON VALIDATED REVIEWS

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Based on 29 reviews

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24 reviews

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3.1

4 reviews

Over-board.co.uk Review

At OverBoard you’ll find a huge range of high-quality waterproof bags waterproof cases and dry bags to keep your belongings safe and dry whenever you head into the water Search now and find your new waterproof bag today

Over-board.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:44 AM

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Over-board.co.uk Reviews & Complaints (24)

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delivery 4.6 /5

price 5 /5

quality 4.5 /5

customer service 4.5 /5

on-time

I bought the pro sports waterproof back 20Li and the waist pack for a wild DIY SUP tour in Norway. Both products were brilliant keeping my clothes dry on the water all day; the backpack was also comfortable for long hikes and the waist pack has a useful water bottle holder (which packs away) so it was easy to grab a drink on the go. I'm really happy I made the purchases. Thank you.
5

3 years ago

review by Fiona Farrell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased a 45 Lt version some time ago and can`t fault the product and level of service. My latest purchase was a 30 Lt version for my son same high quality and service
5

3 years ago

review by Jim Hughes

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Outstanding selection of products and from purchase on line to receipt of the goods only two days.
5

3 years ago

review by Neil E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent, bag arrived the next day even though I ordered it at around 5pm the day before. Was delighted by their Rya discount as well
5

3 years ago

review by Alex Jones

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The products are outstanding and very good looking for years now...
Whenever I need a sport bag, OverBoard is the place to go!
More importantly, the service they provide in case of an issue is 5* too.
5

3 years ago

review by Alex Londonalex

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great products at great prices with great customer service
Already own one of OB's daysacks so it was a no brainer to buy the messenger bag and a duffel for use on own dive boat.
Thanks, highly recommended and will use again!
5

3 years ago

review by N. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought this backpack for my son's birthday present. He chose the one he wanted on the website and I did the rest! It is a very efficient system that had his backpack delivered in very little time.
5

3 years ago

review by I. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Was really happy and relieved to get the order in and processed on the Friday before Christmas. The staff were very helpful and accommodating.

However using DPD for deliveries was a mistake. I was notified a few days before that a text message giving a delivery hour delivery window for the December 24th would be sent by 11AM that day, giving the impression that the delivery would be sometime that afternoon.

Instead I got a delivery window message before at 7:56AM while I was asleep telling me that the driver Jatinder would come between 8:58AM & 9:58AM. The first I knew of this was a call at 9:27AM that woke me up. I told him that I'd come down and collect as soon as I could but at 9:29AM I received a message saying no one was home which was a lie and the DPD driver Jatinder knew it.

What ensued after that was two weeks of numerous stressful calls trying to find it what happened to the delivery and arrange pick-up. Ending with it randomly being re-delivered at a later date. DPD's lack of service, accountability and empathy left me appalled.

My tip would be to use a quality courier service that can guarantee they'll get the job done and properly, not DPD.
2

3 years ago

review by Toby C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Website says opening times Monday to Friday 8am to 5pm but they do close earlier on Fridays. Be sure to give them a call. I came Friday before 5pm and warehouse closed. They apologises and sent my item for free. 5 star service.
5

3 years ago

review by H. R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Unbelievably fast delivery of my order which I placed in the afternoon, the postman was ringing the door bell the following morning with my items I had ordered all of which were first class, you can’t get better than that!!
5

3 years ago

review by W. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Although our parcel did not arrive, when I rang the company they arranged to despatch a second delivery by DPD and it arrived the following day.
4

3 years ago

review by Susan Marshall

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Superquick delivery - arrived before 0A came home so was able to open snd srash in my den before being ragged for buying ANOTHER Overboard bag...

Whilst not fully tested yet have every confidence it will perform as well as my first - purchased at the London Boat Show 6 years ago and worked very hard; still going strong!
5

3 years ago

review by Nick Perkovic

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great products, bought three items now all good quality and just what I needed. All delivered quickly , highly recommend.
5

3 years ago

review by Paul Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Dear General Manager,
I hereby would like to express my deep appreciation to your manager Mr Luke Searle, for his efficiency and assistance throughout my online purchasing process.
Pls note that during my online purchase, I found out that all your items delivery are limited to UK, CA, EU, DE, JP, RU, ZA, SG, AU and US but NOT to Hong Kong. I email to your company and asked for assistance. Luckily with Luke’s kind assistance, I could purchase smoothly. Surely, I’ll purchase again and tell my friends. Further, pls add HONG KONG in you delivery list ASAP. Thanks????????????????????????
5

3 years ago

review by Y. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Quick same afternoon dispatch with delivery the following day. Excellent.
5

3 years ago

review by P. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a yellow backpack but received an email a couple of days later to say that colour was unavailable. I was offered an alternative which I accepted.
the following day I was disappointed to receive another email saying that if I ordered the same item I would receive free gifts... however I was not offered this at the time of my order which I think would have been a nice offer considering my original choice was not available and this would have been a nice gesture.
2

3 years ago

review by Mike Holland

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I brought this rucksack for my daughter as a present after being recommended by a work colleague who cycles in all weathers.
5

3 years ago

review by David Hirons

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Awesome, it arrived within 24 hours, it is exactly as advertised and good quality. The zip bit is not submersible atall and the main compartment needs to be done up properly.

Perfect for your valuables on the beech.
5

3 years ago

review by L. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Had a roll bag for 20 years and still use it. Bought waist packs and they look as well made. Very quick delivery
5

3 years ago

review by Terence Ball

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Overboard kit for years as a Security Contractor. I have recommended to all in industry who in turn will have recommended Kit has always been good quality. Never had a reply when I asked about military discount. Overboard should join defense discount service ASAP as it is mostly Serving/ex Military that buy their equipment.
5

3 years ago

review by David Bratchie

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Over-board.co.uk Review

At OverBoard you’ll find a huge range of high-quality waterproof bags waterproof cases and dry bags to keep your belongings safe and dry whenever you head into the water Search now and find your new waterproof bag today

Over-board.co.uk Customer Service Contacts

No contact details for this company.

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