Employment Law HR Health and Safety Services Peninsula UK

4.6 / 5

Employment Law HR Health and Safety Services Peninsula UK

peninsulagrouplimited.com
80 Reviews
4.6 Great
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4.6 / 5

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4.2

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5

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5

Featured

4.5

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Trust score (3.7/5)

Specialist employment law solicitors acting solely for UK employees and executives Costs guarantee No win- no fee Free initial advice 020 7100 5256

Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Based on 7725 reviews

Smart.Reviews

4.6

80 reviews

Trustpilot

4.9

7645 reviews

Peninsulagrouplimited.com Review

The Leading HR Employment Law and Health Safety Consultancy Firm We Have Helped Over 29000 Clients With Expert Advice Service

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Last update: Thu, Mar 10, 2022 2:44 AM

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Peninsulagrouplimited.com Reviews & Complaints (80)

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delivery

price

quality

customer service 5 /5

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The initial appointment was fine but just after the guy Chris left , two more people arrived double booked
2

3 years ago

review by Valerie Oleary

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great People, very detailed
A great investment for my business
David A McIntyre
President
5

3 years ago

review by David Mcintyre

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tried calling numerous times the past 2 weeks. No one will return calls. I sent an email to one that was a massive send out and still nothing. Frustrating
2

3 years ago

review by Bailey Mcintee

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This feedback is based on Georgina's assistance with my number of queries on HR and employment law. She was patient, friendly and really took the time to ensure I left the conversation with the answers to my questions. Rather than directing me to other departments, she found out the answer to my question when I was on hold, which shows amazing customer service in my book!
5

3 years ago

review by Madeleine J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just felt very supported
Lisa actually sounded like she cared and was interested in my issue
Very refreshing
Especially in these very worrying times , she was kind and not robotic
5

3 years ago

review by Jacquie R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I spoke with Tony Fabulous and it seemed nothing was too much trouble, he went over and beyond the immediate problem that needed solving, showing his knowledge of all the most up to date services and tools available to clients.
5

3 years ago

review by Tim F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I called for Employers advice at 10.08am on Jan 21st.
There was no advisers available and I was told someone would call back in a hour.
I hadn't received a return call when I called a second time at 15.40pm , when again there were no advisers available. I did receive a call back at 4pm and the matter was resolved.
You asked for feedback so here it is I received a better service for your free advice number before I signed up for a contract that will cost me 19,000 euro over the next 4 years
2

3 years ago

review by Sean Murray

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Disappointed in delays in responding to us over the past two weeks in relation to an issue. Find it difficult to understand how we did not receive an email from yourselves and your office did not receive an email in relation to the issue from us. Mixed instructions regarding letter to issue to employee.
2

3 years ago

review by Catherine Cogan

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have used the advisory service a lot over the past few months and although has been good, in some cases more practical view could be taken.
4

3 years ago

review by Q. N.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I WOULD ONLY USE PENINSULA ON A 1 YEAR BASIS AND NOT BE TIED INTO A 5 YR CONTRACT. THEY GIVE GOOD SOUND ADVICE BUT I WOULD ONLY WANT TO PAY FOR EACH INDIVIDUAL SERVICE/REQUIREMENT AT TIME OF NEED.
5

3 years ago

review by J. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Jacqui was understanding and supportive to my businesses problems and worries and was able to financially help my situation and advise me with a plan going forward, this helped me greatly.Many thanks to her
5

3 years ago

review by Ian U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

continuity of adviser, we have had 5 different advisers and only about 9 or 10 interactiond, succeeding advisers do not seem to have been briefed and we have had to repeat details of the case to advisers who seemed to be unprepared
1

3 years ago

review by F. T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Very helpful in answering questions about a temporary lay-off of an employee after this person only having worked here for a little over 6 weeks. Currently, we do not
seem to have any more work for him right now.
4

3 years ago

review by Mabel B.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I found the service so helpful and easy to access.I was struggling with updating HR and Health and Safety policies.I feel much more confident now that I have support and a contact number should I have any issues. Experienced and reliable help at the end of a phone line. Adrian Devlin and Bridgeen Catterson were my contacts here.
5

3 years ago

review by Brigid Odonnell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I deal with Richard Bourke and he responds quickly and professionally to my queries.
He gives his advice and information in a fashion that suits the needs of our factory.

Excellent service and customer care
5

3 years ago

review by Brian Duffy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very helpful and informative service from Dan, I am glad Peninsula made the call as the Bright HR was on my to do list and I wasn't getting to it!
5

3 years ago

review by Karen Bates

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I thought the consultant listened very well and asked relevant questions to help resolve my issue . I was offered excellent advice and aftercare . The consultant advised additional information also which was hugely beneficial to my role and later emailed documentation to support me.
5

3 years ago

review by Z. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tanya was reassuring and like nearly everyone at Peninsula, was a pleasure to deal with. The commercial approach allowed us to resolve a difficult problem involving staff theft, quickly and efficiently and avoided us having to retain the individual which would have had a devastating effect on staff morale.
5

3 years ago

review by Alastair Spink

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Dan, listened and was very helpful - the query/issue was not straight forward and Dan had the wisdom not to spoof an answer but to research the difficulty and come back later in the day with the facts and make a recommendation.
5

3 years ago

review by T. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I spoke to Ian Riley who is a resolution team specialist.
I was considering leaving peninsula as I had problems with a previous person during a phone call .
When Ian took hold of the situation I was greatly impressed.
He showed calmness , consideration and intellect .
It was like having a personal manager.
Every issue I had was dealt with quickly, effectively and above and beyond my expectations.
I was most pleased with his persona and professionalism.
An absolute credit to there company.
In the end instead of leaving I renewed my contract.
5

3 years ago

review by Marcus Barker

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites

Peninsulagrouplimited.com Review

The Leading HR Employment Law and Health Safety Consultancy Firm We Have Helped Over 29000 Clients With Expert Advice Service

Peninsulagrouplimited.com Customer Service Contacts

No contact details for this company.

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