3.4 / 5
Trust Score
3.3
Reviews
1
Social
5
Featured
4.5
Technical
Is petsandponds.com legit?
- Many trusted websites are linking to this site
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- Linkedin account found with large audience
- We found several negative reviews about this site
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Reviews Analysis
3
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Based on 5 reviews
Smart.Reviews
3.4
3 reviews
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5
1 reviews
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5
1 reviews
Petsandponds.com Review
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Last update: Wed, Mar 9, 2022 1:16 AM
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Petsandponds.com Review
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I called prior to ordering and did not have to wait on hold and they took the time to answer my multiple questions with great information and did not get impatient or upset.
I'm not an aquarium guy (ordered it for a family member) so i can't speak how they fare compared to other stores, but to me they had a good selection to choose from. Actually, the fact that they had the aqueon colormax bulbs on their website and petland & petsmart didn't should be indicative of that. The website had an intuitive layout and was easy to navigate, and the ordering process was fluid.
Their product prices are great (saved 1/3 compared to buying from petland; slightly cheaper than petsmart), and equally important, their shipping prices were great as well.
I ordered one day and it was shipped out the very next day and i was emailed the tracking information. The packaging was great - they double boxed it.
My only complaint is at the end of the ordering process if memory serves correctly you have to click on a button to print off an invoice...otherwise one is NOT automatically emailed to you. I would prefer to be emailed an invoice and i think most others would be too. HOWEVER, they did include one inside the box with the item and happily emailed me one upon request. The only other think I would suggest them to do is incorporate alternate shipping methods in the ordering process. They only offer one service speed so if you want a faster method at your expense you can't do it via the ordering process. Having said that i'm sure they'd be willing to do it over the phone...it just wouldn't be as automated.
I would certainly recommend shopping with them to others and maybe one day when i'm not a poor, starving student and get an aquarium, they'll certainly be in mind for my supplies.
4 years ago
review by Coho66 T.