Shirley Aquatics

4.4 / 5

Shirley Aquatics

4.4 Great
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4.4 / 5

Trust Score

4.6

Reviews

3

Social

5

Featured

5

Technical

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Reviews Analysis

27

reviews

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0

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0%

NON VALIDATED REVIEWS

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Based on 615 reviews

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4.4

27 reviews

Mamma

5

547 reviews

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4.1

41 reviews

Shirleyaquatics.co.uk Review

Fish tanks Marine Aquariums Pond Pumps and Fish Supplies by Birmingham based Shirley Aquatics Shop Online and get Free Delivery on orders over 30

Shirleyaquatics.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:46 AM

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Shirleyaquatics.co.uk Reviews & Complaints (27)

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delivery 4.6 /5

price 5 /5

quality

customer service 3 /5

on-time

I ordered two condensation trays but they only had one of the size I needed,I was emailed and told .
I asked if they could help with telling me if they knew where I could get one at the size I needed but unfortunetly they couldn't. I requested two different size ones and they were sent out straight away and arrived today ( I was informed they would be arriving today)
The people at Shirley aquatics could not have been more helpful and I will be using them again if I need anything else for my tank .
5

3 years ago

review by Kim Campbell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fantastic service, delivered same day after I phoned to see if I could move delivery as forgot to choose next day delivery.
5

3 years ago

review by Simon Giles

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered in the afternoon, and arrived next morning. Great, thanks
5

3 years ago

review by Sheila Cash

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Delivery was advertised as 3-5 days, the parcel came in three days. The fragile item, a fluorescent tube, was beautifully packed in a separate strong tube. The whole order was well packed, the service timely and the prices still very competitive. A friend recommended them and I would use them again.
5

3 years ago

review by M. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Although there was a delay in my fish food being delivered, caused by your suppliers, I was kept informed all the time, and the food was delivered by one of your staff on her way home. I couldn't praise the attention to customers more.
5

3 years ago

review by O. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I rang first and had a welcome response and then ordered.
My daphnia came the following day as promised.
Definitely would recommend and buy from them again.
Thank you.
5

3 years ago

review by T. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Delivered item within 4 hrs of order, even though we only paid for standard delivery.
5

3 years ago

review by Phil Booth

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First rate service from Shirley, it’s just a pity that DPD delivery service let them down
5

3 years ago

review by V. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Superb rapid service for a range of Marine Fish Food that is just what I needed being advised by the Government not to go out, having started with Shirley Aquatics I will continue to use them, placed a second order already. First class service, will call in to see them when this is all over.
5

3 years ago

review by Jeremy Oldham

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Phoned in requirements and collected what I wanted felt safe when paying and collecting , have used Shirley Aquatics over many years and will continue into the future
5

3 years ago

review by David Day

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have always Shirley Aquatics for all my purchases for years and found them very helpful and friendly giving good advice
5

3 years ago

review by R. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very disappointed with service and delivery,first the product was a day late we paid for express delivery, the outcome the product was melted and ruined,I had to find another supplier.In closing it's not the first time this has happened.
1

3 years ago

review by Walter Ballard

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Perfect º¤ø,¸¸,ø¤º Smooth Transaction º¤ø,¸¸,ø¤º Excellent º¤ø,¸¸,ø¤º Highly Recommended º¤ø,¸¸,ø¤º Hope to deal with you again. Thank you. ★★★★★
5

3 years ago

review by Binh I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

1st class service great price and speedy delivery have made more than one purchase and received same service each time highly recommend.
5

3 years ago

review by George Gunn

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased an exterior 4 way connecter and lights for around my pond, the products were excellent and the click and collect service was brilliant and very quick.
5

3 years ago

review by F. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used them for some years now & the always do a great job.
5

3 years ago

review by Dennis Tailby

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered on the Thursday goods delivered on the Friday. No more to say
5

3 years ago

review by Oldtrucker R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I wasn't impressed this time round when ordering as I placed my order on a Sat to then be told on Tues it was out of stock. I was offered a replacement. I complained about the delay in telling me and was offered a small refund on the delivery charge of £69.00!!! Which in itself is extortionate. I thought with this charge bein so steep it must be a bulky heavy item to deliver. The driver from Shirley Aquatics turned up at 5pm.... ( so it wasn't even a courier which is why I thought it was so expensive) who had 2 boxes in the van. No pallet as the delivery suggested. He had had a knee operation so was struggling and I who had a broken collar bone (hence why I had it delivered ) carried a box each!! Unacceptable and not happy really with this experience this time round. Have ordered in the past and it's been fine. £69.00 is a rip off.....don't do it!!!
1

3 years ago

review by G. Fletcher

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Extremely fast service regardless of the current covid complications. Combined with the best prices I could find online I was very happy!
5

3 years ago

review by Carle Bennett

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really pleased with the service and item we recieved recommend shirley Aquatics one hundred percent.
5

3 years ago

review by M. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Shirleyaquatics.co.uk Review

Fish tanks Marine Aquariums Pond Pumps and Fish Supplies by Birmingham based Shirley Aquatics Shop Online and get Free Delivery on orders over 30

Shirleyaquatics.co.uk Customer Service Contacts

No contact details for this company.

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