Pooch and Mutt

4.5 / 5

Pooch and Mutt

4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.5

Reviews

4

Social

5

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 3786 reviews

Smart.Reviews

4.5

30 reviews

Mamma

5

3753 reviews

Trustpilot

4

3 reviews

Poochandmutt.co.uk Review

Grain-free dog food Wheat-free dog treats grain-free dog treats health supplements for dogs Nutrition for mobility digestion calming weight-loss and more

Poochandmutt.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:45 AM

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Poochandmutt.co.uk Reviews & Complaints (30)

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delivery 4.4 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Email received to say delivery would be the next day but not actually delivered until 4 days later, not your fault, delivery company and understand things are difficult at the moment but unable to give 5 stars for that reason.
4

1 year ago

review by Z. H.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Amazing quality products, the two dogs (and one of the two cats) love the foods and treats. All junk free and you can see the effect it is having on their insides from all the presents being left in the garden and out on walks. Super quick delivery, have already ordered from Pooch and Mutt again.
5

1 year ago

review by Shane Mann

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would recommend Pooch& Mutt it is very good quality that's why I gave it 5 stars
5

1 year ago

review by Sandra Bell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have finally found a supplement to help my West Highland Terrier, with her skin and digestive system.
5

1 year ago

review by Joycee V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Pooch & Mutt's have been a real treat to my puppy, Bonnie loves your food and the treats have been great as ive not trusted many other as she is a delicate little Frenchie with a bountiful of energy and now we have the food and treats to energise her she is quickly growing into a calm loving dog.
5

1 year ago

review by Jackson Greenstreet

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our dog tilly has always enjoyed pooch & mutt she an adult lady who just loves her food the flavours available are a wide range
5

1 year ago

review by L. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have a monthly subscription which is really convenient. If ever there is a problem, a quick email sorts it out.
5

2 years ago

review by Lucy Marsden

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

i placed an order on the 16th may and still have not received it. Though unsure whether this is due to parcelforce or not. bit disappointed as i needed it quickly
2

2 years ago

review by Lynne Smith

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great package, Look good , smells great, my 1,1/2 old bull dog loves her food and really enjoys this. I make sure i weigh it, I love the fact it has all the essential ingredients in it , good for joints too.
5

2 years ago

review by T. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Items have not been delivered and it has now beeen 2 weeks. I paid for express delivery. Extremely disappointed
2

2 years ago

review by Asim Bokhari

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have used Pooch and Mutt regularly now and to be fair there service is very good. I have had one time where they couldn't fulfill my order and they contacted me and resolved it swiftly. This time my order was with me in 2 days which is excellent for a 3 to 10 day expected delivery day.
5

2 years ago

review by Kieran Brittain

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really easy to use website and speedy delivery, I literally got my order within 24 hrs! I also made use of the credit I had collected from redeeming my ‘Pooch Points’ earlier which is a great reward scheme.
My dog was happy and I was happy, thanks for the excellent service Pooch and Mutt.
5

2 years ago

review by Sheila Sayce

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The food is great, delivery time great, but the packaging is rubbish, it is to thin and will not hold the weight of 4 x 12 packet boxes, which is what I order every time and every time my package is damaged, please get it sorted.
4

2 years ago

review by Peter Norman

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Our food sensitive King Charles loves the kibble & he's doing very well on it. His food allergies are in check. Not gone but he's coping much better. Much less itching. We love that its a UK company with a great mission statement. We appreciate the no fuss packaging & a great price. It's all good for us. We have a happy dog & the stress levels for him & us tbh are much more manageable on Pooch & Mutt. Thanks so much.
5

2 years ago

review by Gary Lunn

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered our first dog food and it arrived in a few days, one the boxes was damaged, informed pooch & mutt and sent another for free, good service, lovely food, our 3 dog's love it.
5

2 years ago

review by Peter Norman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I saw a post on Kate Lawler’s page & as I was planning to change my dog Banjo’s food I thought I would give it a try. From ordering, to delivery, to Banjo’s first meal all I can say is FANTASTIC!! I’ve never seen his bowl so clean!! Just about to make my second order. Thank you ????
5

2 years ago

review by Christine Stephen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fab service, I ordered fairly late one evening and got an email early the next morning to say it had been despatched, then arrived the following morning (and was given a time slot of when it would arrive).
5

2 years ago

review by U. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My first order was delayed and determined as mislaid by Royal Mail/ Parcelforce. I spoke to Tony on 2 occasions, he arranged to have the order replaced and resent. It arrived today within 3 days. Although the delivery went wrong this time it was not the fault of Pooch and Mutt, and the customer service to put things right was very good. Thanks to Tony for sorting everything out for me so quickly.
5

2 years ago

review by Carrie Bruce

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Cody loves these like he loves all his pooch & mutt just dont last very long & he is back looking for another lol.
Great service as always & fast delivery
5

2 years ago

review by Helen Walker

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have been using Pooch & Mutt wet food for a while now and our Old English Sheepdog loves it. This is the first time ordering it direct from P&M, and I can say that the service was excellent! Super speedy & efficient!

Many thanks for creating such a wonderful pet food.
5

2 years ago

review by Tracy King

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Poochandmutt.co.uk Review

Grain-free dog food Wheat-free dog treats grain-free dog treats health supplements for dogs Nutrition for mobility digestion calming weight-loss and more

Poochandmutt.co.uk Customer Service Contacts

No contact details for this company.

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